Lowe's Companies, Inc.
Full Time - Sales Specialist - Cabinets - Day
Lowe's Companies, Inc., Manvel, Texas, United States, 77578
Overview
Full Time - Sales Specialist - Cabinets - Day
As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you.
Your Day at Lowe's Sales Specialists are very active, moving throughout the store or garden center, answering phones, and talking to customers. You will spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish their home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your exceptional consulting services help ensure that customer needs are met before leaving the store.
You will be working in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.
Key Responsibilities
Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
If in the Pro Department, focus on external accounts and outside sales and services
Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
Support all checkout functions, call buttons, departmental pages, or requests for assistance
Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
Complete other duties as assigned
Qualifications Minimum Qualifications
High School Diploma or GED
1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
Able to read, write, and perform basic arithmetic
Able to stand and sit for prolonged periods
Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation
Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
Preferred Qualifications
1 year of experience in completing customer sales orders
1 year experience promoting product-related services and plans such as installation, delivery, credit financing, or extended protection plan
2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
Professional certification related to the department being considered
Bi-lingual skills
Benefits and Support Whether you need a part-time position or a place to grow, Lowe's supports your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond competitive pay and flexible schedules.
Earn more from your sales performance with additional bonus opportunities
Health insurance options to support your well-being
Tuition assistance program for education opportunities
Company-matching 401(k)
10% Associate Discount
Track to the Trades program to learn new trade skills
For information about our benefit programs and eligibility, please visit talent.lowes.com/us/en/benefits.
Travel and Working Conditions Travel: This role does not require regular travel; occasional travel to meetings, training, or to support neighboring stores may occur.
Working conditions: Environmental factors vary by location. You may work indoors or outdoors in varying climates, and in conditions with noise and moving equipment. Lifting guidelines require handling up to 75 pounds with team lifts as needed.
About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions a week. With more than $86 billion in fiscal year 2023 sales, Lowe's operates over 1,700 stores and employs about 300,000 associates. Based in Mooresville, NC, Lowe's supports communities through programs focused on safe, affordable housing and developing skilled trades.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability, or any other protected category. For more information, visit Lowes.com.
Job Attributes
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail
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As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you.
Your Day at Lowe's Sales Specialists are very active, moving throughout the store or garden center, answering phones, and talking to customers. You will spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish their home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your exceptional consulting services help ensure that customer needs are met before leaving the store.
You will be working in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.
Key Responsibilities
Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
If in the Pro Department, focus on external accounts and outside sales and services
Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
Support all checkout functions, call buttons, departmental pages, or requests for assistance
Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
Complete other duties as assigned
Qualifications Minimum Qualifications
High School Diploma or GED
1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
Able to read, write, and perform basic arithmetic
Able to stand and sit for prolonged periods
Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation
Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
Preferred Qualifications
1 year of experience in completing customer sales orders
1 year experience promoting product-related services and plans such as installation, delivery, credit financing, or extended protection plan
2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
Professional certification related to the department being considered
Bi-lingual skills
Benefits and Support Whether you need a part-time position or a place to grow, Lowe's supports your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond competitive pay and flexible schedules.
Earn more from your sales performance with additional bonus opportunities
Health insurance options to support your well-being
Tuition assistance program for education opportunities
Company-matching 401(k)
10% Associate Discount
Track to the Trades program to learn new trade skills
For information about our benefit programs and eligibility, please visit talent.lowes.com/us/en/benefits.
Travel and Working Conditions Travel: This role does not require regular travel; occasional travel to meetings, training, or to support neighboring stores may occur.
Working conditions: Environmental factors vary by location. You may work indoors or outdoors in varying climates, and in conditions with noise and moving equipment. Lifting guidelines require handling up to 75 pounds with team lifts as needed.
About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions a week. With more than $86 billion in fiscal year 2023 sales, Lowe's operates over 1,700 stores and employs about 300,000 associates. Based in Mooresville, NC, Lowe's supports communities through programs focused on safe, affordable housing and developing skilled trades.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability, or any other protected category. For more information, visit Lowes.com.
Job Attributes
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail
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