H&M
About the Role
As a Sales Advisor you will provide excellent customer service, guide customers through the store and actively sell our products. You will use your fashion and product knowledge to provide customers with all the relevant information they need for the best experience. You will also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house.
Responsibilities
Provide excellent customer service: welcoming & guiding customers through the store and OMNI experience where available, supporting them with direct customer service.
Willingness to engage and have conversations with customers to provide excellent service.
Guide customers through our fashion trends, stories & products in all areas of the store.
Ability to effectively promote and sell our products to customers.
Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives.
Represent yourself and the H&M brand positively during all customer interactions.
Support with commercial or operational actions to reach sales targets with store management team.
Qualities and Qualifications
Passionate about fashion and customer experience.
Motivated by providing customers with a great experience.
Communicative, creative, curious, flexible, decisive and action‑oriented.
Enjoy working in a collaborative and dynamic environment.
Have sales experience working in a dynamic and collaborative environment.
Experience with customer service in fashion, retail or other service‑related industries.
Benefits
We value diverse backgrounds and are inclusive.
We offer a large global talent community and career growth opportunities.
We provide comprehensive benefits including health insurance, wellness and family support programs, retirement plan, paid leave and community day.
You can express your personal style with employee discount at H&M, Other Stories and COS.
Additional Information
Hourly, Non‑Exempt.
EEOC Code: SLS.
Compensation: Sales Associates Pay Rate $17 per hour.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact https://hm.ethicspoint.com and use Ask a Question.
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Responsibilities
Provide excellent customer service: welcoming & guiding customers through the store and OMNI experience where available, supporting them with direct customer service.
Willingness to engage and have conversations with customers to provide excellent service.
Guide customers through our fashion trends, stories & products in all areas of the store.
Ability to effectively promote and sell our products to customers.
Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives.
Represent yourself and the H&M brand positively during all customer interactions.
Support with commercial or operational actions to reach sales targets with store management team.
Qualities and Qualifications
Passionate about fashion and customer experience.
Motivated by providing customers with a great experience.
Communicative, creative, curious, flexible, decisive and action‑oriented.
Enjoy working in a collaborative and dynamic environment.
Have sales experience working in a dynamic and collaborative environment.
Experience with customer service in fashion, retail or other service‑related industries.
Benefits
We value diverse backgrounds and are inclusive.
We offer a large global talent community and career growth opportunities.
We provide comprehensive benefits including health insurance, wellness and family support programs, retirement plan, paid leave and community day.
You can express your personal style with employee discount at H&M, Other Stories and COS.
Additional Information
Hourly, Non‑Exempt.
EEOC Code: SLS.
Compensation: Sales Associates Pay Rate $17 per hour.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact https://hm.ethicspoint.com and use Ask a Question.
#J-18808-Ljbffr