Agrace
Account Manager - Milwaukee
Join Agrace, a nationally recognized nonprofit leader in hospice and palliative care, as an Account Manager in the Milwaukee area. This full‑time role (40 hours per week, Monday‑Friday, 8:00 a.m. – 5:00 p.m.) provides an opportunity to support meaningful, patient‑centered care across a diverse community. Overview
The Account Manager – New Markets manages sales relationships with healthcare and community partners, maintains existing relationships, seeks to grow new business, and coordinates sales activities within the communities served. The Account Manager enhances visibility for Agrace and ensures that all eligible patients have access to all Agrace services. Key Responsibilities
Outreach/Relationship Building: Initiate contact with clinical and community leaders and key stakeholders to introduce Agrace’s continuum of services and convey our value proposition. Maintain regular in‑person contact with assigned accounts and respond promptly. Request a commitment from referral sources to give Agrace an opportunity to be a hospice partner. Identify and recommend areas of opportunity for Agrace where community and clinical partnerships may be enhanced. Represent and network on behalf of Agrace at community and clinical events, which may include weekends and evenings. Develop strong working relationships with new market home‑care staff and report customer concerns to the Regional Sales Manager. Meet all goals established for Account Manager within a new market, which can include referrals, admissions, visits, and contracted partners. Promote and provide educational presentations to all audiences. Attend public events to provide information on Agrace services. Provide and/or coordinate annual in‑services for assigned accounts and community partners. Participate in admissions and help ensure admission team has information needed. Stay updated on referral sources while identifying potential new referral sources. Document all activities in sales/marketing software (Salesforce). Qualifications
Associate degree or equivalent combination of education and work experience. Minimum of two years of healthcare sales or related experience preferred. Valid driver’s license, auto insurance, and access to a reliable vehicle. Bilingual (Spanish) candidates preferred. Knowledge of healthcare partner operations including clinics, hospitals, and long‑term care facilities. Demonstrated success in clinical sales/marketing with a strong sense of developing and maintaining relationships. Intermediate Microsoft Office Suite skills. Exceptional customer service skills with the ability to resolve conflicts. Orientation to detail and proven excellent follow‑through. Ability to communicate effectively verbally and in writing. Ability to be flexible in time and task to meet organizational needs. Ability to maintain confidentiality about patients, families, caregivers, staff, donors, and organizational intellectual property. Ability to use proper body mechanics and standard precautions. Benefits
Competitive pay with mileage reimbursement. Health, dental, and vision insurance for employees hired 28+ hours per week (0.7 FTE+). Retirement plans with employer matching. Generous paid time off (PTO) and holiday paid time off. Comprehensive onboarding, mentorship, and career development. About Agrace
For more than 45 years, Agrace has been an innovator and leader in both caring for patients and their families, and in educating others about death, dying and grief. We are the largest hospice provider in Wisconsin. Equal Opportunity Employer
Agrace Health Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Join Agrace, a nationally recognized nonprofit leader in hospice and palliative care, as an Account Manager in the Milwaukee area. This full‑time role (40 hours per week, Monday‑Friday, 8:00 a.m. – 5:00 p.m.) provides an opportunity to support meaningful, patient‑centered care across a diverse community. Overview
The Account Manager – New Markets manages sales relationships with healthcare and community partners, maintains existing relationships, seeks to grow new business, and coordinates sales activities within the communities served. The Account Manager enhances visibility for Agrace and ensures that all eligible patients have access to all Agrace services. Key Responsibilities
Outreach/Relationship Building: Initiate contact with clinical and community leaders and key stakeholders to introduce Agrace’s continuum of services and convey our value proposition. Maintain regular in‑person contact with assigned accounts and respond promptly. Request a commitment from referral sources to give Agrace an opportunity to be a hospice partner. Identify and recommend areas of opportunity for Agrace where community and clinical partnerships may be enhanced. Represent and network on behalf of Agrace at community and clinical events, which may include weekends and evenings. Develop strong working relationships with new market home‑care staff and report customer concerns to the Regional Sales Manager. Meet all goals established for Account Manager within a new market, which can include referrals, admissions, visits, and contracted partners. Promote and provide educational presentations to all audiences. Attend public events to provide information on Agrace services. Provide and/or coordinate annual in‑services for assigned accounts and community partners. Participate in admissions and help ensure admission team has information needed. Stay updated on referral sources while identifying potential new referral sources. Document all activities in sales/marketing software (Salesforce). Qualifications
Associate degree or equivalent combination of education and work experience. Minimum of two years of healthcare sales or related experience preferred. Valid driver’s license, auto insurance, and access to a reliable vehicle. Bilingual (Spanish) candidates preferred. Knowledge of healthcare partner operations including clinics, hospitals, and long‑term care facilities. Demonstrated success in clinical sales/marketing with a strong sense of developing and maintaining relationships. Intermediate Microsoft Office Suite skills. Exceptional customer service skills with the ability to resolve conflicts. Orientation to detail and proven excellent follow‑through. Ability to communicate effectively verbally and in writing. Ability to be flexible in time and task to meet organizational needs. Ability to maintain confidentiality about patients, families, caregivers, staff, donors, and organizational intellectual property. Ability to use proper body mechanics and standard precautions. Benefits
Competitive pay with mileage reimbursement. Health, dental, and vision insurance for employees hired 28+ hours per week (0.7 FTE+). Retirement plans with employer matching. Generous paid time off (PTO) and holiday paid time off. Comprehensive onboarding, mentorship, and career development. About Agrace
For more than 45 years, Agrace has been an innovator and leader in both caring for patients and their families, and in educating others about death, dying and grief. We are the largest hospice provider in Wisconsin. Equal Opportunity Employer
Agrace Health Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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