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University of Missouri-Columbia

Manager Hospitality Services – Mizzou Markets

University of Missouri-Columbia, Columbia, Missouri, United States

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Overview

Manager Hospitality Services – Mizzou Markets at the University of Missouri-Columbia. This role manages the operational, financial, and personnel activities of one or more dining or retail operations (including residential dining facilities, restaurants, retail stores, catering, and/or snack bars). The position focuses on adherence to procedures, timely and cost-effective food production and service, and high-quality customer experiences. Responsibilities

Administer the computerized food production system to ensure adequate supplies and efficient use. Supervise the ordering of food, products, and supplies as needed. Plan, schedule, assign, and supervise work of professional and support staff. Maintain, review, approve, and/or process employee payroll and attendance records. Develop, provide, and/or coordinate training and professional development for assigned staff (e.g., food preparation, customer service, sanitation, health, orientation, fire and safety). Analyze unit operations to maximize effectiveness and ensure compliance with departmental objectives (quality assurance, product and service offerings, vendor programs, revenue, expenses). Continuously evaluate customer needs and implement plans to meet them. Minimum Qualifications

Bachelor’s degree or equivalent combination of education and experience. At least 4 years of experience with comparable knowledge and skills. Preferred Qualifications

Quantity food service experience and/or retail dining experience, preferably in college/university dining. Serv-Safe Certification is preferred. Additional Details

Shift: Varied days and times, including weekends. Anticipated Hiring Range: Salary Range $60,000 - $72,000. Grade: GGS-011 University Title: Manager II Hospitality Services Internal applicants: check Talent Profile tile in myHR for University title. About the Employer

Campus Dining Services is committed to high-quality, nutritious, and diverse dining options that support the university community. We operate a variety of dining locations across campus and emphasize exceptional customer service, teamwork, and growth in a dynamic environment. Benefits and EEO

Benefit eligibility: This position is eligible for University benefits (medical, dental, vision, retirement, PTO, disability, parental leave, caregiver leave, and educational fee discounts for all four UM System campuses). For more information, visit the University benefits site at https://www.umsystem.edu/totalrewards/benefits. Equal Employment Opportunity: The University of Missouri is an Equal Opportunity Employer. For ADA accommodations, call the Director of Accessibility and ADA at 573-884-7278.

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