Motorola Solutions
Inbound Sales Representative Team Lead
Motorola Solutions, Brackettville, Texas, United States, 78832
Employer Industry: Public Safety and Security Technology
Why consider this job opportunity:
Salary up to $55,000
Incentive bonus plans available
Comprehensive medical, dental, and vision benefits
401K with company match and employee stock purchase plan
Generous paid time off packages, including 10 paid holidays
Opportunity to guide and mentor a team while supporting public safety initiatives
What to Expect
Serve as the first point of contact for ISR team questions or escalations Onboard and train new Inbound Sales Representatives (ISRs) while providing coaching and peer development support Monitor team activity dashboards and drive accountability to service level agreements (SLAs) and key performance indicators (KPIs) Assist with process documentation, team communications, and lead routing improvements Handle inbound leads through web, phone, email, and chat, qualifying prospects based on defined criteria What is Required
Bachelor's degree or at least 1 year of experience in sales or customer service Ability to communicate product value effectively and maintain accurate records in Salesforce Strong understanding of lead qualification processes Excellent coaching and mentoring skills for new team members Ability to monitor team performance and drive accountability How to Stand Out
Experience in a sales-related role or customer-facing position Familiarity with Salesforce or similar customer relationship management tools Knowledge of public safety and security technology solutions Strong analytical skills to support performance tracking and optimization efforts Proven ability to work collaboratively with cross-functional teams #PublicSafety #SalesLeadership #CareerOpportunity #CompetitivePay #TeamSupport #Mentorship We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Serve as the first point of contact for ISR team questions or escalations Onboard and train new Inbound Sales Representatives (ISRs) while providing coaching and peer development support Monitor team activity dashboards and drive accountability to service level agreements (SLAs) and key performance indicators (KPIs) Assist with process documentation, team communications, and lead routing improvements Handle inbound leads through web, phone, email, and chat, qualifying prospects based on defined criteria What is Required
Bachelor's degree or at least 1 year of experience in sales or customer service Ability to communicate product value effectively and maintain accurate records in Salesforce Strong understanding of lead qualification processes Excellent coaching and mentoring skills for new team members Ability to monitor team performance and drive accountability How to Stand Out
Experience in a sales-related role or customer-facing position Familiarity with Salesforce or similar customer relationship management tools Knowledge of public safety and security technology solutions Strong analytical skills to support performance tracking and optimization efforts Proven ability to work collaboratively with cross-functional teams #PublicSafety #SalesLeadership #CareerOpportunity #CompetitivePay #TeamSupport #Mentorship We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr