Marsh McLennan Agency
Associate Client Manager - Business Insurance, Transportation Practice
Marsh McLennan Agency, Yakima, Washington, United States, 98903
Associate Client Manager - Business Insurance, Transportation Practice
Marsh McLennan Agency’s Business Insurance team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk management customer service to our Transportation clients. The role provides an excellent opportunity for you to sharpen your skills and develop in your career at MMA. We’ve created a promising career path with opportunities to move up the ladder and specialize in high-level client service and industry focuses as you move forward. We will give you access to mentorship, training, resources, and development to ensure your success but you will need to supply the drive and desire to be an MMA professional. Our ideal candidate is hungry, humble and smart- they don’t stop short of excellence and are driven to do what’s best for their clients, colleagues, and communities. From admin to accounting and everything in between, we believe our team is all in sales together. We're dedicated to representing our brand with excellence and integrity in every interaction. We collaborate with intention and know every one of us plays a vital role in our shared success. Responsibilities include: Work with Transportation customers and carriers to handle incoming service requests. Manage new and renewal insurance marketing: including negotiating with carriers, preparing presentation and proposal materials, collecting customer information and ordering insurance policies from carriers. Account collaboration: including negotiating with insurance carriers, preparing presentation and proposal materials, collecting customer information and ordering insurance policies from carriers. Update customer information: keep accurate, up-to-date records on customers in our agency management system. Up sell & cross sell: work with your colleagues to find and follow-through on up-sell and cross-sell opportunities. Customer service: ensure that you and your designated sales and service team provide effective and efficient customer service. Follow organization policies and procedures, sales and service standards and established workflows. We’re looking for a client service advocate who is passionate about delivering an exceptional level of customer service and support. You should be smart, understand business and people, and be good with people, even on the tough days. The Perks: We take pride in providing our colleagues with a competitive compensation package; we will honor all local and state salary thresholds. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. The salary range for this position is $40,200-$74,900/year. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.
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Marsh McLennan Agency’s Business Insurance team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk management customer service to our Transportation clients. The role provides an excellent opportunity for you to sharpen your skills and develop in your career at MMA. We’ve created a promising career path with opportunities to move up the ladder and specialize in high-level client service and industry focuses as you move forward. We will give you access to mentorship, training, resources, and development to ensure your success but you will need to supply the drive and desire to be an MMA professional. Our ideal candidate is hungry, humble and smart- they don’t stop short of excellence and are driven to do what’s best for their clients, colleagues, and communities. From admin to accounting and everything in between, we believe our team is all in sales together. We're dedicated to representing our brand with excellence and integrity in every interaction. We collaborate with intention and know every one of us plays a vital role in our shared success. Responsibilities include: Work with Transportation customers and carriers to handle incoming service requests. Manage new and renewal insurance marketing: including negotiating with carriers, preparing presentation and proposal materials, collecting customer information and ordering insurance policies from carriers. Account collaboration: including negotiating with insurance carriers, preparing presentation and proposal materials, collecting customer information and ordering insurance policies from carriers. Update customer information: keep accurate, up-to-date records on customers in our agency management system. Up sell & cross sell: work with your colleagues to find and follow-through on up-sell and cross-sell opportunities. Customer service: ensure that you and your designated sales and service team provide effective and efficient customer service. Follow organization policies and procedures, sales and service standards and established workflows. We’re looking for a client service advocate who is passionate about delivering an exceptional level of customer service and support. You should be smart, understand business and people, and be good with people, even on the tough days. The Perks: We take pride in providing our colleagues with a competitive compensation package; we will honor all local and state salary thresholds. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. The salary range for this position is $40,200-$74,900/year. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.
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