California Fish Grill
Overview
Classified as Hourly, Non-Exempt. Responsible for enacting cash and credit card transactions for menu items purchased by guests during restaurant operating hours. Reports to the Restaurant General Manager / Training General Manager. Responsibilities
Greet guests, receive food orders, repeat orders, charge the appropriate price for each menu item, process payments, and provide correct change. Process gift cards as requested by guests. Be familiar with and up-to-date on California Fish Grill Restaurant’s menu and prices. Interact with guests in a friendly and efficient manner. Make corrections to guest orders quickly and accurately. Determine counterfeit money and respond appropriately. Verify age requirements prior to serving alcoholic beverages. Treat all guests with the goal of their complete satisfaction. Maintain a neat and clean uniform; ensure good personal hygiene. Keep work area neat and clean; clean and maintain equipment used. Complete in-service training, maintain acceptable attendance, adhere to uniform and dress codes, and perform other duties as assigned. General Responsibilities
Support the Mission, Values and Vision of California Fish Grill and the facility. Support and implement safety procedures, including fire/safety/disaster plans and risk management; report unsafe conditions and maintenance needs. Maintain confidentiality of guest data, including credit card information. Compliance with laws and policy to provide a harassment-free workplace. Collaborate with co-workers to complete duties with minimal supervision and sound judgment. Communicate tactfully in sensitive situations; follow up with supervisor, co-workers or guests regarding complaints or concerns. Promote positive public relations with the community, guests and families. Additional Duties
Performs other duties and responsibilities as required or requested. Knowledge, Skills And Abilities
Strong Working Knowledge
Restaurant operations Food safety and sanitation Quality guest service Safe work habits and procedures Company rules and procedures, including compliance with state and federal laws Essential Skills
Accurately charge the correct price for food and drink items in a professional manner Operate a POS system Operate credit card equipment Interact effectively with guests Handle multiple tasks; maintain composure under urgency or pressure Physical ability to reach, bend, lift and wipe as needed Must be of legal age to serve alcohol where required Follow written and oral instructions; adhere to safety policies and procedures Proficient reading, writing and interpersonal communication Stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing up to 50 lbs Manual dexterity; adequate auditory and visual abilities Core Competencies
Takes Initiative Adaptability Strong Teamwork Ability to work at a fast pace Makes sound decisions Guest focus Strategic thinking Optimizes work processes Minimum Qualifications
High School Diploma or GED and 1-2 years related work experience, or equivalent combination of education, training and experience Prior cashier or food service experience Valid ServSafe or other approved Food Handler Certification High level of integrity and honesty Working Conditions
Restaurant environment. May require work beyond normal hours to meet guest needs or restaurant requirements. Ability to perform multiple tasks Frequent standing, reaching with hands and arms, stooping and kneeling Remain composed in fast-paced environments
#J-18808-Ljbffr
Classified as Hourly, Non-Exempt. Responsible for enacting cash and credit card transactions for menu items purchased by guests during restaurant operating hours. Reports to the Restaurant General Manager / Training General Manager. Responsibilities
Greet guests, receive food orders, repeat orders, charge the appropriate price for each menu item, process payments, and provide correct change. Process gift cards as requested by guests. Be familiar with and up-to-date on California Fish Grill Restaurant’s menu and prices. Interact with guests in a friendly and efficient manner. Make corrections to guest orders quickly and accurately. Determine counterfeit money and respond appropriately. Verify age requirements prior to serving alcoholic beverages. Treat all guests with the goal of their complete satisfaction. Maintain a neat and clean uniform; ensure good personal hygiene. Keep work area neat and clean; clean and maintain equipment used. Complete in-service training, maintain acceptable attendance, adhere to uniform and dress codes, and perform other duties as assigned. General Responsibilities
Support the Mission, Values and Vision of California Fish Grill and the facility. Support and implement safety procedures, including fire/safety/disaster plans and risk management; report unsafe conditions and maintenance needs. Maintain confidentiality of guest data, including credit card information. Compliance with laws and policy to provide a harassment-free workplace. Collaborate with co-workers to complete duties with minimal supervision and sound judgment. Communicate tactfully in sensitive situations; follow up with supervisor, co-workers or guests regarding complaints or concerns. Promote positive public relations with the community, guests and families. Additional Duties
Performs other duties and responsibilities as required or requested. Knowledge, Skills And Abilities
Strong Working Knowledge
Restaurant operations Food safety and sanitation Quality guest service Safe work habits and procedures Company rules and procedures, including compliance with state and federal laws Essential Skills
Accurately charge the correct price for food and drink items in a professional manner Operate a POS system Operate credit card equipment Interact effectively with guests Handle multiple tasks; maintain composure under urgency or pressure Physical ability to reach, bend, lift and wipe as needed Must be of legal age to serve alcohol where required Follow written and oral instructions; adhere to safety policies and procedures Proficient reading, writing and interpersonal communication Stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing up to 50 lbs Manual dexterity; adequate auditory and visual abilities Core Competencies
Takes Initiative Adaptability Strong Teamwork Ability to work at a fast pace Makes sound decisions Guest focus Strategic thinking Optimizes work processes Minimum Qualifications
High School Diploma or GED and 1-2 years related work experience, or equivalent combination of education, training and experience Prior cashier or food service experience Valid ServSafe or other approved Food Handler Certification High level of integrity and honesty Working Conditions
Restaurant environment. May require work beyond normal hours to meet guest needs or restaurant requirements. Ability to perform multiple tasks Frequent standing, reaching with hands and arms, stooping and kneeling Remain composed in fast-paced environments
#J-18808-Ljbffr