Gallagher
Commercial Lines Client Service Manager
Gallagher, Jacksonville, Florida, United States, 32290
Overview
We are seeking a
Commercial Lines Client Service Manager
to join
Gallagher 's growing team. The ideal candidate is someone who is passionate about building relationships with clients, will collaborate with the team to achieve goals, constantly seek improvement, and will demonstrate the value Gallagher can provide.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Responsibilities
Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner.
Secure existing business and drive the sale of additional services and lines of coverage.
Nurture relationships with your clients.
Conduct periodic audits to ensure compliance standards and service levels are met.
Maintain accurate client and policy data and documents within Gallagher systems.
Use Gallagher's technology to improve productivity and quality.
Skills and Qualifications
Previous commercial insurance knowledge and experience managing client relationships.
Ability and desire to deliver an exceptional client experience.
Develop a professional rapport with internal and external partners.
Utilize a resilient and adaptable mindset in the face of shifting priorities.
Eagerness to collaborate with all Gallagher teams and employees.
About You Bachelor's degree with 3+ years client service and/or claims management experience, or High School degree/GED with 8+ years client service and/or claims management experience.
Florida 2-20 License.
Proficiency in Microsoft Office.
Preferred
Previous insurance knowledge and experience managing client relationships.
Solid financial acumen.
Proficient in using technology to maximize productivity and quality.
Strong written and verbal communication skills.
Comfortably engages others in consultative discussion.
Effectively manages multiple and sometimes competing priorities.
Works in a self-directed manner.
Compensation and Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by factors including, but not limited to, experience, education, geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. In addition to a competitive salary, Gallagher offers a wide range of benefits.
Minimum core benefits (may vary by job level):
Medical/dental/vision plans, which start from day one
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Inclusion and Diversity Gallagher embraces inclusion and diversity as a core part of our business. We are committed to equal employment opportunity and prohibiting discrimination based on protected characteristics. Gallagher will provide reasonable accommodations to known physical or mental limitations where it does not impose undue hardship.
Additional Details Location: Jacksonville, FL
Job function: Business Development and Sales
Industry: Insurance
#J-18808-Ljbffr
Commercial Lines Client Service Manager
to join
Gallagher 's growing team. The ideal candidate is someone who is passionate about building relationships with clients, will collaborate with the team to achieve goals, constantly seek improvement, and will demonstrate the value Gallagher can provide.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Responsibilities
Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner.
Secure existing business and drive the sale of additional services and lines of coverage.
Nurture relationships with your clients.
Conduct periodic audits to ensure compliance standards and service levels are met.
Maintain accurate client and policy data and documents within Gallagher systems.
Use Gallagher's technology to improve productivity and quality.
Skills and Qualifications
Previous commercial insurance knowledge and experience managing client relationships.
Ability and desire to deliver an exceptional client experience.
Develop a professional rapport with internal and external partners.
Utilize a resilient and adaptable mindset in the face of shifting priorities.
Eagerness to collaborate with all Gallagher teams and employees.
About You Bachelor's degree with 3+ years client service and/or claims management experience, or High School degree/GED with 8+ years client service and/or claims management experience.
Florida 2-20 License.
Proficiency in Microsoft Office.
Preferred
Previous insurance knowledge and experience managing client relationships.
Solid financial acumen.
Proficient in using technology to maximize productivity and quality.
Strong written and verbal communication skills.
Comfortably engages others in consultative discussion.
Effectively manages multiple and sometimes competing priorities.
Works in a self-directed manner.
Compensation and Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by factors including, but not limited to, experience, education, geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. In addition to a competitive salary, Gallagher offers a wide range of benefits.
Minimum core benefits (may vary by job level):
Medical/dental/vision plans, which start from day one
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Inclusion and Diversity Gallagher embraces inclusion and diversity as a core part of our business. We are committed to equal employment opportunity and prohibiting discrimination based on protected characteristics. Gallagher will provide reasonable accommodations to known physical or mental limitations where it does not impose undue hardship.
Additional Details Location: Jacksonville, FL
Job function: Business Development and Sales
Industry: Insurance
#J-18808-Ljbffr