Gallagher
Overview
Client Service Manager III at Gallagher. Senior-level client service role focused on relationship management, renewal leadership, and delivering high-quality solutions for clients within Gallagher's global brokerage team. How You'll Make An Impact
Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner. Secure existing business and drive the sale of additional services and lines of coverage. Nurture relationships with your clients. Conduct periodic audits to ensure compliance standards and service levels are met. Maintain accurate client and policy data and documents within Gallagher systems. Use Gallagher's technology to improve productivity and quality. Skills for Success
Previous commercial lines insurance knowledge and experience managing client relationships. Ability and desire to deliver an exceptional client experience. Develop a professional rapport with internal and external partners. Utilize a resilient and adaptable mentality in the face of shifting priorities. Eagerness to collaborate with all Gallagher teams and employees. About You
Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience. Must have a current Property and Casualty License. Preferred
Previous insurance knowledge and experience managing client relationships. Solid financial acumen. Behaviors
Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner. Compensation And Benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... Inclusion And Diversity
Inclusion and diversity (I&D) is a core part of our business. Gallagher is committed to equal employment opportunity and compliance with all applicable laws. We strive to provide reasonable accommodations to known physical or mental limitations of qualified individuals to apply and work, unless the accommodation would impose an undue hardship on the operation of our business. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. We value the diverse identities, experiences and talents of our employees and see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher prohibits discrimination based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (including transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will provide reasonable accommodations to known limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Note: Some role and location-specific items (such as compensation details and eligibility) are described in the job posting and may be updated without notice.
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Client Service Manager III at Gallagher. Senior-level client service role focused on relationship management, renewal leadership, and delivering high-quality solutions for clients within Gallagher's global brokerage team. How You'll Make An Impact
Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner. Secure existing business and drive the sale of additional services and lines of coverage. Nurture relationships with your clients. Conduct periodic audits to ensure compliance standards and service levels are met. Maintain accurate client and policy data and documents within Gallagher systems. Use Gallagher's technology to improve productivity and quality. Skills for Success
Previous commercial lines insurance knowledge and experience managing client relationships. Ability and desire to deliver an exceptional client experience. Develop a professional rapport with internal and external partners. Utilize a resilient and adaptable mentality in the face of shifting priorities. Eagerness to collaborate with all Gallagher teams and employees. About You
Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience. Must have a current Property and Casualty License. Preferred
Previous insurance knowledge and experience managing client relationships. Solid financial acumen. Behaviors
Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner. Compensation And Benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... Inclusion And Diversity
Inclusion and diversity (I&D) is a core part of our business. Gallagher is committed to equal employment opportunity and compliance with all applicable laws. We strive to provide reasonable accommodations to known physical or mental limitations of qualified individuals to apply and work, unless the accommodation would impose an undue hardship on the operation of our business. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. We value the diverse identities, experiences and talents of our employees and see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher prohibits discrimination based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (including transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will provide reasonable accommodations to known limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Note: Some role and location-specific items (such as compensation details and eligibility) are described in the job posting and may be updated without notice.
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