Post University
JOB SUMMARY
A Post University Graduate Admissions Advisor (in our Accelerated Degree Program) is responsible for responding to student inquiries regarding graduate admission to the University’s online and evening & weekend programs in a timely and customer-focused manner. You will need excellent communication, listening, customer service, and sales skills to excel in this high volume, customer-driven position.
ESSENTIAL FUNCTIONS
Foster the Post culture to Make It Personal by working cross-functionally across the University and enhancing the culture of collaboration and respect among all Faculty, Associates, and Students.
Promptly respond to student inquiries regarding Post University and our program offerings.
Conduct mostly telephone and occasional personal interviews to help prospective students identify their interests and choose an online degree program that fits their personal and career goals.
Follow-up with prospective students/applicants and record results in the database to ensure excellent customer service throughout the enrollment process.
Work closely with the Financial Aid, Office of Student Information, and other supporting departments to assist students with their financing and advising needs.
Participate in student registration and development activities designed to promote student awareness, retention, and success.
Meet & ideally exceed established team and individual enrollment goals.
Participate in weekly team meetings to address best practices and strategies.
Understand all applicable policies, procedures, regulations, and laws regarding higher education enrollment.
Data entry of student enrollment information to ensure full and proper documentation.
Perform other related duties as assigned.
QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, AND ABILITIES
Bachelor’s degree; Master’s Degree is preferred or in the process of completion.
Experience in higher-education admissions and/or recruiting positions with a consultative sales approach to successfully promote our program is desired.
Prior sales, call center, customer service, and/or marketing experience a plus.
Superior relationship building, teamwork, and communication skills, including an excellent phone presence and personality.
Excellent organizational and interpersonal skills.
Excellent PC skills and proficiency in Microsoft Office, Internet applications, and database software are a must.
Must be a highly motivated self-starter with the ability to multi-task.
Must be able to work in a team-oriented, objective-focused environment
Flexibility to adapt to a changing and dynamic environment.
As a member of our Post University team, the individual will share in a 135-year tradition of helping people achieve their personal and professional goals. Located in Waterbury, Connecticut, Post University has a vibrant campus and an excellent online program. The University offers a competitive salary and benefits package that includes medical, dental, 401(k) and tuition benefits.
Interested candidates should forward cover letter, resume, and three references to Post University Associate Experience.
Disclaimer: This opportunity may be withdrawn and/or amended.
Post University is an equal opportunity employer.
At Post, we embrace differences. We thrive on diversity. We believe our distinctions make us better educators, leaders, and simply better in every way possible. We gladly comply with all applicable laws. We do not discriminate because of sex, sexual orientation, age, race, color, religious creed, marital status, national origin, ancestry, disability, handicap or other legally protected status.
Post University's team members come from various backgrounds, experiences, and expertise. Each perspective helps us collectively evaluate situations from every angle for the best decision-making process available. This is the heart of our culture of continuous improvement, innovation, and collaboration.
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ESSENTIAL FUNCTIONS
Foster the Post culture to Make It Personal by working cross-functionally across the University and enhancing the culture of collaboration and respect among all Faculty, Associates, and Students.
Promptly respond to student inquiries regarding Post University and our program offerings.
Conduct mostly telephone and occasional personal interviews to help prospective students identify their interests and choose an online degree program that fits their personal and career goals.
Follow-up with prospective students/applicants and record results in the database to ensure excellent customer service throughout the enrollment process.
Work closely with the Financial Aid, Office of Student Information, and other supporting departments to assist students with their financing and advising needs.
Participate in student registration and development activities designed to promote student awareness, retention, and success.
Meet & ideally exceed established team and individual enrollment goals.
Participate in weekly team meetings to address best practices and strategies.
Understand all applicable policies, procedures, regulations, and laws regarding higher education enrollment.
Data entry of student enrollment information to ensure full and proper documentation.
Perform other related duties as assigned.
QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, AND ABILITIES
Bachelor’s degree; Master’s Degree is preferred or in the process of completion.
Experience in higher-education admissions and/or recruiting positions with a consultative sales approach to successfully promote our program is desired.
Prior sales, call center, customer service, and/or marketing experience a plus.
Superior relationship building, teamwork, and communication skills, including an excellent phone presence and personality.
Excellent organizational and interpersonal skills.
Excellent PC skills and proficiency in Microsoft Office, Internet applications, and database software are a must.
Must be a highly motivated self-starter with the ability to multi-task.
Must be able to work in a team-oriented, objective-focused environment
Flexibility to adapt to a changing and dynamic environment.
As a member of our Post University team, the individual will share in a 135-year tradition of helping people achieve their personal and professional goals. Located in Waterbury, Connecticut, Post University has a vibrant campus and an excellent online program. The University offers a competitive salary and benefits package that includes medical, dental, 401(k) and tuition benefits.
Interested candidates should forward cover letter, resume, and three references to Post University Associate Experience.
Disclaimer: This opportunity may be withdrawn and/or amended.
Post University is an equal opportunity employer.
At Post, we embrace differences. We thrive on diversity. We believe our distinctions make us better educators, leaders, and simply better in every way possible. We gladly comply with all applicable laws. We do not discriminate because of sex, sexual orientation, age, race, color, religious creed, marital status, national origin, ancestry, disability, handicap or other legally protected status.
Post University's team members come from various backgrounds, experiences, and expertise. Each perspective helps us collectively evaluate situations from every angle for the best decision-making process available. This is the heart of our culture of continuous improvement, innovation, and collaboration.
#J-18808-Ljbffr