Post University
Post University is seeking an
Academic Specialist
– Main Campus
to join our growing team. WHY POST? Post University is a legendary, dynamic, growth-oriented organization of passionate, diverse professionals united in pursuit of life-changing service to countless students. Our “Make It Personal” mission is the driving tenet that shapes all aspects of how we treat students and each other. The Post University’s success story is well positioned to be second to none. POSITION SUMMARY: The Academic Specialist is a critical member of Post University’s Center for Academic Success. Our Academic Specialists provide one-on-one support to all Post students throughout their academic program. We aim to engage first-year students to make them aware of their support system at the university and build supportive relationships with them that carry through to graduation. Each Academic Specialist monitors potential academic barriers related to their content area and then provides support or resources to help our students overcome them and succeed. As this is a hybrid position, candidates must be available twice a week on our Waterbury campus. Occasional weekend availability may be required for campus events such as Commencement, New Student Weekend, and Orientation. When working from home, candidates
must plug their equipment into their home router (a 50-foot ethernet cable will be provided by Post). No wireless connections are supported. The home internet minimum requirements are a 25 Mb download speed and a 15 Mb upload speed and a ping rate less than 60. The upload speed is essential for a consistent audio connection for the phone system. (
Please use the link provided to test your home network speed
www.speedtest.net
.) Whenever working remotely, the candidate’s home network must meet the minimum required speed and follow the hardware connection settings determined by their provisioned equipment and department role. Additionally, candidates must have a reliable Internet connection and a designated and private home office or alternative workspace. PRIMARY ACCOUNTABILITIES: Provide timely support to students (mostly first-year students) in general college skills, including computer skills, time management, navigating the online learning environment, etc. via phone, email, and/or text. Act as a “concierge” for the department by fielding incoming requests for support and appropriately guiding them to the proper resources or personnel. Work in conjunction with other Academic Specialists in the CAS in developing communication and outreach plans for supporting Post University students. Collect and report data and metrics analyzing outreach and student success outcomes. Create and maintain academic resources to assist students in becoming successful. Other relevant duties are considered necessary for this position and the betterment of the student experience. MINIMUM QUALIFICATIONS & COMPETENCIES To perform this job successfully, an individual must perform each essential function satisfactorily. The requirements listed below represent the knowledge, skill, and performance required. Reasonable accommodation may enable individuals with disabilities to perform essential functions. Hold an associate’s and/or bachelor’s degree. Proficient in MS Products, including Microsoft Teams. Experience with online learning/learning management systems (LMS). Possess unquestionable integrity and work ethic. Has superior relationship-building skills with students and associates. Competent with computer systems and software. Able to work independently. Possess the flexibility toadapt to a changing and dynamic environment. PREFERRED QUALIFICATIONS 2+ years in a customer/student service role. Experience advising college students. Experience teaching and/or tutoring in an online/hybrid environment. PHYSICAL REQUIREMENTS: This job is light manual work in nature. Some physical requirements include: Prolonged periods sitting at a desk and working on a computer. At times, the candidate must be able to lift and/or move up to 20 pounds. As a member of our Post University team, the individual will share in a 135-year tradition of helping people achieve their personal and professional goals. Located in Waterbury, Connecticut, Post University has a vibrant campus and an excellent online program. The University offers a competitive salary and benefits package that includes medical, dental, 401(k) and tuition benefits. Interested candidates should forward cover letter, resume, and three references to Post University Associate Experience. Disclaimer: This opportunity may be withdrawn and/or amended. Post University is an equal opportunity employer. At Post, we embrace differences. We thrive on diversity. We believe our distinctions make us better educators, leaders, and simply better in every way possible. We gladly comply with all applicable laws. We do not discriminate because of sex, sexual orientation, age, race, color, religious creed, marital status, national origin, ancestry, disability, handicap or other legally protected status. Post University's team members come from various backgrounds, experiences, and expertise. Each perspective helps us collectively evaluate situations from every angle for the best decision-making process available. This is the heart of our culture of continuous improvement, innovation, and collaboration.
#J-18808-Ljbffr
Academic Specialist
– Main Campus
to join our growing team. WHY POST? Post University is a legendary, dynamic, growth-oriented organization of passionate, diverse professionals united in pursuit of life-changing service to countless students. Our “Make It Personal” mission is the driving tenet that shapes all aspects of how we treat students and each other. The Post University’s success story is well positioned to be second to none. POSITION SUMMARY: The Academic Specialist is a critical member of Post University’s Center for Academic Success. Our Academic Specialists provide one-on-one support to all Post students throughout their academic program. We aim to engage first-year students to make them aware of their support system at the university and build supportive relationships with them that carry through to graduation. Each Academic Specialist monitors potential academic barriers related to their content area and then provides support or resources to help our students overcome them and succeed. As this is a hybrid position, candidates must be available twice a week on our Waterbury campus. Occasional weekend availability may be required for campus events such as Commencement, New Student Weekend, and Orientation. When working from home, candidates
must plug their equipment into their home router (a 50-foot ethernet cable will be provided by Post). No wireless connections are supported. The home internet minimum requirements are a 25 Mb download speed and a 15 Mb upload speed and a ping rate less than 60. The upload speed is essential for a consistent audio connection for the phone system. (
Please use the link provided to test your home network speed
www.speedtest.net
.) Whenever working remotely, the candidate’s home network must meet the minimum required speed and follow the hardware connection settings determined by their provisioned equipment and department role. Additionally, candidates must have a reliable Internet connection and a designated and private home office or alternative workspace. PRIMARY ACCOUNTABILITIES: Provide timely support to students (mostly first-year students) in general college skills, including computer skills, time management, navigating the online learning environment, etc. via phone, email, and/or text. Act as a “concierge” for the department by fielding incoming requests for support and appropriately guiding them to the proper resources or personnel. Work in conjunction with other Academic Specialists in the CAS in developing communication and outreach plans for supporting Post University students. Collect and report data and metrics analyzing outreach and student success outcomes. Create and maintain academic resources to assist students in becoming successful. Other relevant duties are considered necessary for this position and the betterment of the student experience. MINIMUM QUALIFICATIONS & COMPETENCIES To perform this job successfully, an individual must perform each essential function satisfactorily. The requirements listed below represent the knowledge, skill, and performance required. Reasonable accommodation may enable individuals with disabilities to perform essential functions. Hold an associate’s and/or bachelor’s degree. Proficient in MS Products, including Microsoft Teams. Experience with online learning/learning management systems (LMS). Possess unquestionable integrity and work ethic. Has superior relationship-building skills with students and associates. Competent with computer systems and software. Able to work independently. Possess the flexibility toadapt to a changing and dynamic environment. PREFERRED QUALIFICATIONS 2+ years in a customer/student service role. Experience advising college students. Experience teaching and/or tutoring in an online/hybrid environment. PHYSICAL REQUIREMENTS: This job is light manual work in nature. Some physical requirements include: Prolonged periods sitting at a desk and working on a computer. At times, the candidate must be able to lift and/or move up to 20 pounds. As a member of our Post University team, the individual will share in a 135-year tradition of helping people achieve their personal and professional goals. Located in Waterbury, Connecticut, Post University has a vibrant campus and an excellent online program. The University offers a competitive salary and benefits package that includes medical, dental, 401(k) and tuition benefits. Interested candidates should forward cover letter, resume, and three references to Post University Associate Experience. Disclaimer: This opportunity may be withdrawn and/or amended. Post University is an equal opportunity employer. At Post, we embrace differences. We thrive on diversity. We believe our distinctions make us better educators, leaders, and simply better in every way possible. We gladly comply with all applicable laws. We do not discriminate because of sex, sexual orientation, age, race, color, religious creed, marital status, national origin, ancestry, disability, handicap or other legally protected status. Post University's team members come from various backgrounds, experiences, and expertise. Each perspective helps us collectively evaluate situations from every angle for the best decision-making process available. This is the heart of our culture of continuous improvement, innovation, and collaboration.
#J-18808-Ljbffr