Inside Sales Representative

Hyperion Solutions is a rapidly growing leader in elevator design, manufacturing, and service. Headquartered in Memphis, Tennessee, with offices nationwide, we unite integrated brands to deliver mechanical equipment, repair services, and digital solutions for elevator installation, modernization, and maintenance. Our mission is to provide application expertise, critical evaluation, creative solutions, and ultimately, satisfied property owners. We are looking for positive, energetic, and passionate people to join our team and help us shape the future of safe and efficient vertical transportation. Position Overview Hyperion Solutions is seeking a self-motivated, tenacious, and resourceful Inside Sales Representative to drive growth across our Titan, McIntosh, and Capital business units. In this role, you will focus on converting open quotes, upselling additional products, and building strong customer relationships. You will collaborate closely with Customer Care and Technical Application Specialist teams to ensure timely follow-up and consistent customer engagement. This role requires strong sales acumen, proven success in hitting targets, and comfort working in a fast-paced, performance-driven environment. Experience in the elevator industry is a plus. Key Responsibilities Proactively follow up on open quotes to close sales. Engage customers via phone and email to nurture leads and upsell additional products. Serve as a liaison between Customer Care, Technical Application, and Field Sales teams. Maintain accurate pipeline reports and forecasts in Salesforce CRM. Reporting & KPIs Track daily activity and KPIs in Salesforce. Provide status updates and reports to management. Customer Relationship Management Build and maintain strong customer relationships. Deliver accurate and timely information to customers. Administrative Support Maintain organized Salesforce records. Track and manage all open and closed quotes. Perform additional duties as assigned. Qualifications High school diploma or equivalent (college degree not required). 2+ years of inside sales experience. Proficiency with Salesforce CRM. Excellent communication and organizational skills. Strong attention to detail; ability to manage multiple quotes at once. Reliable, prompt, and consistent attendance. Self-motivated, goal-oriented, and able to work independently. Core Competencies Effective Communication: Actively listens, shares information, and conveys ideas clearly. Quality Focus: Completes tasks accurately and on time; ensures work meets requirements. Technical Expertise: Applies specialized knowledge and shares expertise with others. Organization & Prioritization: Balances multiple priorities to achieve key goals. Resource Management: Engages and influences others to support performance. Conflict Resolution: Addresses issues constructively and mediates effectively. Why Join Us? At Hyperion Solutions, we know our employees are our greatest asset. We offer: Competitive salary and performance-based incentives. Comprehensive benefits package. Opportunities for career growth and advancement. A positive, collaborative work environment that rewards initiative and innovation. Diversity & Inclusion Hyperion is committed to providing equal opportunity and reasonable accommodations for individuals with disabilities. We do not discriminate against applicants or employees based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.

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