Build-A-Bear Workshop, Inc.
Senior Specialist, Community & Associate Experience
Build-A-Bear Workshop, Inc., Saint Louis, Missouri, United States, 63146
The Senior Specialist, Community & Associate Experience plays a vital role in shaping a positive and engaging culture across retail locations and the corporate office. This role serves as a key liaison between internal teams and external partners to drive initiatives that support associate well-being, volunteerism, and corporate social responsibility.
Responsibilities
Support the operations of Build-A-Bear Foundation Achieve goals and tasks set forth by the Board of Directors Manage Hearts & Hugs Fund – select donation recipients, ensure timely deliveries, and achieve donation goal numbers Communicate marketing of Build-A-Bear Foundation and other cause marketing programs Create associate experience events Execute rewards and recognition programs across the organization Facilitate onboarding program for corporate associates Required Qualifications
High school diploma or GED equivalent 2-4 years experience in non-profit or events Proficient in Microsoft Office, Teams & SharePoint Strong organizational and multitasking skills Preferred Qualifications
Bachelor's degree - Human Resources or Communications Experience in development or fundraising at a non-profit organization Behavioral Traits for Success
Enjoys working with a variety of people A communicator, who naturally stimulates and motivates others Responsive to the needs and concerns of others Works at a slightly faster-than-average pace Handles details correctly and efficiently Has a "how can I help" attitude Willingness to involve others in decision making Expert knowledge in area of expertise Strong and friendly follow-up when necessary Working Environment
Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs Hybrid work schedule Lifting > 10 lbs. Your Performance Will Be Measured On
Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following: Ability to create an Experience First culture for associates and partners Time management Communication Decision-making, judgment, and execution Achievement of assigned goals Use of tools, processes, and systems Stakeholder feedback
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Support the operations of Build-A-Bear Foundation Achieve goals and tasks set forth by the Board of Directors Manage Hearts & Hugs Fund – select donation recipients, ensure timely deliveries, and achieve donation goal numbers Communicate marketing of Build-A-Bear Foundation and other cause marketing programs Create associate experience events Execute rewards and recognition programs across the organization Facilitate onboarding program for corporate associates Required Qualifications
High school diploma or GED equivalent 2-4 years experience in non-profit or events Proficient in Microsoft Office, Teams & SharePoint Strong organizational and multitasking skills Preferred Qualifications
Bachelor's degree - Human Resources or Communications Experience in development or fundraising at a non-profit organization Behavioral Traits for Success
Enjoys working with a variety of people A communicator, who naturally stimulates and motivates others Responsive to the needs and concerns of others Works at a slightly faster-than-average pace Handles details correctly and efficiently Has a "how can I help" attitude Willingness to involve others in decision making Expert knowledge in area of expertise Strong and friendly follow-up when necessary Working Environment
Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs Hybrid work schedule Lifting > 10 lbs. Your Performance Will Be Measured On
Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following: Ability to create an Experience First culture for associates and partners Time management Communication Decision-making, judgment, and execution Achievement of assigned goals Use of tools, processes, and systems Stakeholder feedback
#J-18808-Ljbffr