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Suburban Inns

Server Assistant- Big E's Midland

Suburban Inns, Midland, Michigan, United States, 48640

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Overview

Big E's

is a fast-paced, high-energy workplace, with opportunities for skill development and advancement. Join the best team in the Food and Beverage and the Hospitality Industries! Shifts:

2nd Wage:

Starts at $12.48/hr plus tip pool Position:

Can be used as an internship Benefits Include: Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement and professional growth opportunities Monetary recognition program Monetary referral program 100% paid maternity/paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing a warm welcome and a thank you to all guests, as well as coordinating the flow of guests throughout the sections of the restaurant in an organized and timely fashion while following Suburban Inns’ Core Values, local health department, and Suburban Inns/Big E’s standards, and ensuring guests are 100% satisfied. Essential Functions: Greet all guests in a friendly, positive manner. Build connections to make guests feel welcome and valued Welcome each guest as they enter, and thank them as they leave, holding the door when possible Seat guests at suitable tables for their needs and according to rotation so servers receive an appropriate number of tables Assist with table service, including:

Filling empty beverages Clearing dishes from tables Fetching and delivering items from tables

Pre-bus, clear tables, and wipe them down Wipe down menus Answer phone calls, take reservations, and run to-go orders Ensure restrooms are presentable and stocked; clean as needed Keep Server Assistant stand stocked (crayons, kid menus, menus, etc.) Follow all Suburban Inns processes Maintain regular attendance Other duties as requested by management Position Requirements: Minimum Knowledge:

Ability to interpret/extract information and perform arithmetic functions. Good communication skills Formal Education and Job-Related Experience:

None License/Certification:

None Work Schedule:

May vary between day, evening, night, holiday, and weekend assignments; schedule varies with business needs Travel:

No travel required; work is on the property Uniform and Appearance Guidelines: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the team member’s responsibility Appearance: Visible earrings allowed in the ears only or must be covered during shifts. Hair must be well-groomed. The Director of Operations has final authority on appearance decisions

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