The Home Depot
Overview
Join to apply for the
ANALYST TRADE CREDIT SERVICES
role at
The Home Depot . The Analyst, Trade Credit Services position is responsible for processes associated with managing and servicing commercial credit customers within the Pro Trade Credit program. This includes managing and establishing credit lines, providing receivables management and customer service, and supporting payments and disputes resolution activities. Strong analytical ability is needed to analyze information related to customers, sales, and organizational needs to ensure accurate service levels while meeting financial goals. Base pay
$60,000.00/yr - $100,000.00/yr Key Responsibilities
Collections and Disputes Management — Develop and maintain accurate collection status records for all accounts; determine when to place accounts with outside agencies or attorneys; resolve customer discrepancies or disputes; execute plans of action to resolve collections and ensure timely/payment processing. Customer Service — Directly communicate with customers and internal sales teams or leadership on credit and collection matters, verbally and in writing. Drives Results — Meet outlined operational goals and contribute to overall team objectives. Manage Credit — Perform judgmental underwriting for commercial credit needs, manage receivables, and mitigate potential losses through sound credit management strategies and execution. Direct Manager / Direct Reports
Typically reports to the Area Supervisor Trade Credit Services Up to 0 direct reports Travel Requirements
Typically requires overnight travel less than 5% of the time. Physical Requirements
Most of the time is spent sitting; occasional movement is required, with possible lifting of light items. Working Conditions
Located in a comfortable indoor area; any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications
Must be 18 years of age or older Must be legally permitted to work in the United States Preferred Qualifications
Working knowledge of Microsoft Office Suite Excellent written and verbal communication skills Credit underwriting experience (consumer & commercial) strongly preferred but not required Experience in Credit Risk Management or related field Strong analytical skills transforming data into actionable information Ability to work independently Knowledge of retail business, financial services industry, economy, and business trends Ability to manage and respond to credit requests, process applications using financial documents to analyze credit Adherence to Credit policy, guidelines, and regulatory requirements Strong communication skills and sound decision-making Customer service and collections soft skills Minimum Education
Bachelor's degree or equivalent in a related field Preferred Education
Bachelor's degree or equivalent in a related field Minimum Years of Work Experience
1 Preferred Years of Work Experience
1 Minimum Leadership Experience
No previous leadership experience Preferred Leadership Experience
No previous leadership experience Certifications
None Competencies
Action Oriented Collaborates Drives Engagement Communicates Effectively Customer Focus Drives Results Manages Conflict
#J-18808-Ljbffr
Join to apply for the
ANALYST TRADE CREDIT SERVICES
role at
The Home Depot . The Analyst, Trade Credit Services position is responsible for processes associated with managing and servicing commercial credit customers within the Pro Trade Credit program. This includes managing and establishing credit lines, providing receivables management and customer service, and supporting payments and disputes resolution activities. Strong analytical ability is needed to analyze information related to customers, sales, and organizational needs to ensure accurate service levels while meeting financial goals. Base pay
$60,000.00/yr - $100,000.00/yr Key Responsibilities
Collections and Disputes Management — Develop and maintain accurate collection status records for all accounts; determine when to place accounts with outside agencies or attorneys; resolve customer discrepancies or disputes; execute plans of action to resolve collections and ensure timely/payment processing. Customer Service — Directly communicate with customers and internal sales teams or leadership on credit and collection matters, verbally and in writing. Drives Results — Meet outlined operational goals and contribute to overall team objectives. Manage Credit — Perform judgmental underwriting for commercial credit needs, manage receivables, and mitigate potential losses through sound credit management strategies and execution. Direct Manager / Direct Reports
Typically reports to the Area Supervisor Trade Credit Services Up to 0 direct reports Travel Requirements
Typically requires overnight travel less than 5% of the time. Physical Requirements
Most of the time is spent sitting; occasional movement is required, with possible lifting of light items. Working Conditions
Located in a comfortable indoor area; any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications
Must be 18 years of age or older Must be legally permitted to work in the United States Preferred Qualifications
Working knowledge of Microsoft Office Suite Excellent written and verbal communication skills Credit underwriting experience (consumer & commercial) strongly preferred but not required Experience in Credit Risk Management or related field Strong analytical skills transforming data into actionable information Ability to work independently Knowledge of retail business, financial services industry, economy, and business trends Ability to manage and respond to credit requests, process applications using financial documents to analyze credit Adherence to Credit policy, guidelines, and regulatory requirements Strong communication skills and sound decision-making Customer service and collections soft skills Minimum Education
Bachelor's degree or equivalent in a related field Preferred Education
Bachelor's degree or equivalent in a related field Minimum Years of Work Experience
1 Preferred Years of Work Experience
1 Minimum Leadership Experience
No previous leadership experience Preferred Leadership Experience
No previous leadership experience Certifications
None Competencies
Action Oriented Collaborates Drives Engagement Communicates Effectively Customer Focus Drives Results Manages Conflict
#J-18808-Ljbffr