Russell Tobin
Jr.Financial Representative - South Jordan, UT - Hybrid
Russell Tobin, South Jordan, Utah, United States, 84095
Description
We are seeking motivated and customer-focused professionals to join our team as
Financial Representatives . This role is primarily focused on handling
high-volume inbound calls
within a
call center environment , providing exceptional support to clients in the
financial services sector .
Base pay range $20.99/yr - $21.00/yr
Benefits Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Responsibilities
Respond to
inbound client calls
regarding brokerage accounts, cash management products, online and mobile platforms, and general account or financial inquiries.
Deliver accurate, efficient, and professional service while consistently meeting departmental performance metrics.
Troubleshoot issues and provide effective solutions to enhance the client experience.
Maintain a strong knowledge of brokerage operations, financial products, and digital service tools.
Work collaboratively in a fast-paced, team-oriented environment.
Adapt quickly to change and manage multiple priorities in a busy service center.
Qualifications
College Degree
OR
previous
contact center / call center experience from 2-5 years
(financial services background strongly preferred).
Strong communication and problem-solving skills.
Ability to multi-task and remain calm under pressure.
Highly professional, career-driven, and committed to delivering world-class customer service.
What We Offer
Opportunity to gain valuable experience in the financial services industry.
Professional growth in a performance-driven, client-focused environment.
Seniority level
Associate
Employment type
Contract
Job function
Customer Service
#J-18808-Ljbffr
Financial Representatives . This role is primarily focused on handling
high-volume inbound calls
within a
call center environment , providing exceptional support to clients in the
financial services sector .
Base pay range $20.99/yr - $21.00/yr
Benefits Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Responsibilities
Respond to
inbound client calls
regarding brokerage accounts, cash management products, online and mobile platforms, and general account or financial inquiries.
Deliver accurate, efficient, and professional service while consistently meeting departmental performance metrics.
Troubleshoot issues and provide effective solutions to enhance the client experience.
Maintain a strong knowledge of brokerage operations, financial products, and digital service tools.
Work collaboratively in a fast-paced, team-oriented environment.
Adapt quickly to change and manage multiple priorities in a busy service center.
Qualifications
College Degree
OR
previous
contact center / call center experience from 2-5 years
(financial services background strongly preferred).
Strong communication and problem-solving skills.
Ability to multi-task and remain calm under pressure.
Highly professional, career-driven, and committed to delivering world-class customer service.
What We Offer
Opportunity to gain valuable experience in the financial services industry.
Professional growth in a performance-driven, client-focused environment.
Seniority level
Associate
Employment type
Contract
Job function
Customer Service
#J-18808-Ljbffr