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Capital One

Senior Manager, Risk Guide- Enterprise Services Risk

Capital One, New York, New York, us, 10261

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Overview

Senior Manager, Risk Guide- Enterprise Services Risk at Capital One. The Enterprise Services Risk organization focuses on attracting innovative, collaborative, and highly skilled professionals to lead risk management for novel technologies and critical business strategies. Diverse perspectives and experiences are valued to redefine the financial sector. As a Senior Manager Risk Guide Leader supporting EPX, you will partner with colleagues across product, tech, and other risk teams to deliver results impacting internal and external customer experience and implement risk solutions to ensure Capital One’s continued stability and success. You will work with a broad set of leaders to identify existing and potential emerging risks in an open, collaborative environment where new ideas and solutions are welcomed and rewarded. Responsibilities

Partner with Product and Tech teams, leveraging a trusted advisor model to support business initiatives, issue management, process improvement, control testing and related risk assessment activities Assist Tech and Product Risk leadership in delivering against their strategy and services Develop a deep understanding of business strategies, products, services, and risk profile Evaluate technical products and risk slope efforts based on technical and cyber impacts Implement process improvements: process certification framework, process hierarchy change management, change control, and risk reporting Ensure independent escalation of risk management gaps, issues, and concerns, including emerging risks and regulatory focus areas Consult on risks across the first line of defense business partners, providing advice and guidance as needed Participate in processes criticality assessments and process-level assessments Manage multiple tasks independently to meet deadlines Communicate complex ideas concisely and convincingly, adjusting communication to the audience and presenting to executive leadership Collaborate, value diverse perspectives, seek insights from others, and energize the group around common goals Basic Qualifications

High School Diploma, GED or equivalent certification At least 5 years of experience in Risk Management, Process Management, Project Management, or a combination At least 5 years of experience in a technical domain or with technical products At least 5 years of experience supporting, partnering, and interacting with internal and external business clients Preferred Qualifications

Bachelor's Degree or Military Experience Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Management Certification) At least 6 years of experience supporting, partnering and interacting with internal stakeholders At least 3 years of Financial Services industry experience Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable laws. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with applicable laws and regulations regarding criminal background inquiries. This role is not sponsoring new applicants for employment authorization. Salary information is location-based and provided for candidates hired to perform work within listed locations. Salaries for part-time roles will be prorated based on hours worked. Examples include: Richmond, VA: $175,500 - $200,300 New York, NY: $210,500 - $240,300 McLean, VA: $193,000 - $220,300 This role may include eligibility for performance-based incentives and a comprehensive benefits package. Eligibility varies based on status and level. For additional details, visit the Capital One Careers website. To request accommodations during the application process, contact RecruitingAccommodation@capitalone.com. For technical support or questions about Capital One's recruiting process, please email Careers@capitalone.com. Job Details

Seniority level: Mid-Senior level Employment type: Full-time Job function: Finance and Sales Capital One is an equal opportunity employer and maintains a drug-free workplace. This posting may include location-specific pay ranges and related information as required by law.

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