Manatee County Government, Work That Matters
IT - Senior Specialist
Manatee County Government, Work That Matters, Bradenton, Florida, United States, 34205
3 days ago Be among the first 25 applicants
General Information
Work Location:
1112 Manatee Ave. W. Bradenton, FL. 34205
Work Hours:
Monday-Friday 8:00am-5:00pm
Expected Starting Annual Range:
$65,118.41 - $84,653.94
Professional and tactical information technology work that requires an incumbent to produce advanced analytical and technical work products. The incumbent identifies and resolves major work problems and projects of a nature that lower-level employees are unable to solve or overcome, including analysis, design, development, configuration, testing, training, documentation, and production support. Work requires creative and original thinking and is performed under the general direction of senior professionals with significant latitude for individual and team initiative, judgment, and discretion. The incumbent works with customers to determine hardware, software, and system functional requirements through business analysis, and facilitates strategic planning initiatives to achieve business value through partnership. The incumbent reports to a senior manager, or designee.
Working Conditions:
Indoor office situation; high noise environment while performing certain responsibilities. Lifting equipment up to 50 lbs. alone; up to 75 lbs. with assistance. Assignment to work a variety of work schedules including compulsory work periods such as callouts, maintenance windows, special assignments, emergencies, and disaster situations.
Job Description
Essential Functions:
The incumbent is an effective team player and provides technical leadership skills in a manner that fosters commitment, team spirit, pride, and mutual trust and respect; and manages the work of others.
The incumbent is self‑motivated, promotes organizational change, and is committed to challenging the status quo; and is proficient in using business process disciplines in performing work assignments in an effective and efficient manner, while providing recommendations for continuous improvements.
Assesses resources and capabilities to influence and develop others to change or improve standards, policies, procedures, and work plans to enable high‐performance.
Contributes to project plans, executes, and supports business strategies and solutions that meet critical success factors and desired outcomes, with appropriate key performance indicators for monitoring and controls.
The incumbent contributes to a shared vision with the ability to work with others to achieve that vision.
Leverages the PMO for planning, implementing, reporting, and evaluating work; and supports the discipline of project management.
Creates business cases that justify cost in terms of business value and return on investment and maintains the highest standards of financial stewardship.
Provides for service level criteria and meets or exceeds service level commitments in pursuit of customer satisfaction.
Manages customer expectations through Business Relationship Management.
Stays on the cutting‑edge of relevant technology by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
Takes ownership for troubleshooting major technical, organizational, and controversial problems and projects, and provides corrective actions driven by a sense of urgency.
Occasionally prepares and delivers verbal and written presentations to peers, executives, and customers at various levels of the organization.
Supports and participates in employee developmental plans, and evaluates, counsels, and rates organizational and employee performance as required.
Trains and mentors colleagues and lower‑level employees as a subject matter expert.
Performs other related work (including weather or extreme emergency duties) as required.
Minimum Qualifications
Advanced proficiency in two or more of the following fields: Database Administration, Network Services, Desktop Services, Server Administration, Application Design, Application Development, Solution Life‑Cycle Management, Enterprise Architecture, Quality Assurance, Incident Problem Management, Change Management, Configuration Management, Security Management, Financial Management, Service Management, Customer Service Center, Production Application Services, Storage Area Network, Middleware Services, Project Portfolio Management, Document Management, Wireless Communications, Telecommunications, Radio, Audio Visual, Geographical Information Services, Internet Web Services, Business Intelligence, and Organizational Development.
Subject matter experience must be current with particular emphasis on Microsoft platform administration including the following: Active Directory, Windows Server, PowerShell, Azure, Azure AD, Office 365, Office 365 Planner, Office 365 Teams, Office 365 Security and Compliance Center, Azure Active Directory B2B, SharePoint developer, SharePoint Administration, PowerBI, PowerApps, Power Automate.
High School Diploma or equivalent with (6) six years of relevant information technology experience; or (4) four years of relevant information technology experience and an associate degree in information technology, computer science, computer technology, or related field; or (2) two years of relevant information technology experience and a bachelor's degree in information technology, computer science, computer technology, or related field.
One (1) year of leadership experience.
The job drives a County Van to various County facilities. Valid driver's license required with valid Florida driver license required within 30 days of hire.
Must be able to pass a background check (including fingerprinting) and Criminal Justice Information System (CJIS) Level 4 Security Awareness Training before start date.
Must possess or be able to obtain Federal Emergency Management Agency (FEMA) certifications IS‑100.b and IS‑700.a within six months from date of hire.
A comparable combination of education, training, and work experience in information technology may be substituted for the minimum qualifications.
Knowledge, Skills, And Abilities
Knowledge in standard office practices, policies, procedures, personal computers, operating systems and related software applications.
Ability to multi‑task, with proficiency in managing personal daily activities and major problems and projects for self and others that may cross section and organizational boundaries.
Proficiency in the use of reference materials to research and solve major problems. Proficiency in the application of methods and theory in resolving major problems.
Proficiency in applying new technologies, soft skills and procedures to gain acceptance. Ability to work with others to lead or mentor teams and facilitate groups to achieve success.
Ability to prepare and deliver effective presentations at various levels.
Ability to use diplomacy in dealing with difficult customers and delivery of business services.
Ability to communicate effectively, both verbally and in writing, with peers and others in a clear and concise manner.
Ability to communicate with tact, patience and courtesy at all levels of the organization.
Ability to assist lower level personnel with training of new technologies, processes, and procedures.
Ability to establish and maintain effective work relationships, both inside and outside of the work section.
Ability to self‑develop relevant job‑related skills for current and future roles.
Ability to understand, follow, and to provide specific instructions, priorities, policies and procedures.
Ability to identify and take ownership in resolving major problems and troubleshooting.
Knowledge and commitment to quality workmanship, dependability, and the principles of accountability, civility, and ethics.
Veterans Preference
In accordance with Florida Statute 295.07, F.S., Chapter 55A-7, priority consideration in employment will be given to eligible veterans and spouses of disabled veterans. Applicants claiming preference must provide a DD Form 214 or other acceptable documentation with their application. We are committed to honoring the service and sacrifices of our veterans and their families.
EEO/ADA Statement
Manatee County Government is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities. If you require any accommodations to participate in the recruitment process, please contact Human Resources at 941-748-4501 x 3865.
Drug‑Free Workplace
Manatee County Government is a drug‑free workplace in accordance with Federal and Florida Law.
Emergency Response/Recovery Activities
All employees may be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.
Full Time Positions
Employee Assistance Program (EAP):
ComPsych – offers all employees and their family members with emotional, financial, legal, and work/life balance support. LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues. Five (5) free visits annually for employees and covered family members.
Wellbeing Benefits:
Wellness/Health Coaches (5 Free per year) On‑site Fitness Centers for you and your dependents with 24/7 access Personal Training (5 Free per year) Pharmacy Technician Group Fitness Classes Musculoskeletal Physical Therapy Management Diabetes Care Program Registered Dietician (5 Free per year) Massages with licensed therapist (small copay)
Miscellaneous Benefits:
Workers’ Compensation Training/Seminars Premium Pay Differentials/Career Ladders Government employee discounts at many retailers and attractions Access to Manatee County Library Services (books, digital services, tools, museum passes).
Paid Time Off:
12 Paid Holidays including New Year’s Day, Thanksgiving, and Christmas. Three (3) Personal Holidays Personal Sick Leave Family Sick Leave Sick Leave Bank (Donated Hours) Professional Medical Appointment Leave Bereavement Leave Military Leave Military Training Leave FMLA
Vacation Award:
Applies to employees regularly scheduled to work 8 hours per day/40 hours per week.
Years of Service Vacation Days
0‑5 16.25 days 6‑10 19.50 days 11+ 22.75 days
Earn an additional day of vacation every six (6) consecutive months of no sick leave.
Insurance:
Award‑winning Health Plan with deductibles as low as $0. Dental Insurance Vision Insurance Prescription Insurance Life Insurance (6 times salary at low cost) Long‑term and Short‑term Disability Insurance
Retirement:
Florida Retirement System (FRS) with Pension Plan and Investment Plan options. 457b Tax Deferred and ROTH account options through Voya. FRS Webinars Free financial guidance with licensed, non‑commissioned financial planner
Career Wellness:
Professional Leadership Programs Instructor‑Led and eLearning Training Premium Pay Differentials/Career Ladders Career Counseling Toastmasters Networking Membership (Manatee Chamber of Commerce, Lakewood Ranch Business Alliance) Employee Recognition Programs with monetary and time‑off awards
Education Benefits:
Tuition Reimbursement eligible after six (6) months of Public Service, including GED reimbursement. Continuing Education support through Training/Seminars and Premium Pay Differentials/Career Ladder. Public Service Loan Forgiveness (PSLF)
Flexible Spending Account:
Options for Health Care and Dependent Care Spending Accounts providing pre‑tax savings.
Permanent Part Time - Benefits
Employee Assistance Program (EAP):
ComPsych – offers all employees and their family members with emotional, financial, legal, and work/life balance support. LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues.
Miscellaneous Benefits:
Workers’ Compensation Training/Seminars Fitness Center Access for employee only FRS options Premium Pay Differentials/Career Ladders Government employee discounts at many retailers and attractions Access to Manatee County Library Services (books, digital services, tools, museum passes).
Paid Time Off:
12 Paid Holidays including New Year’s Day, Thanksgiving, and Christmas. Three (3) Personal Holidays Paid Time Off and Leaves of Absence are based on an 8 hrs./day 80/hrs.
VERY IMPORTANT
- When answering supplemental questions about experience, education or certification, please be sure the information is reflected in the Education, Work Experience and Certificates and Licenses sections of your application.
Note:
"See Resume" is not acceptable.
Identify all gaps not related to medical reasons. #J-18808-Ljbffr
General Information
Work Location:
1112 Manatee Ave. W. Bradenton, FL. 34205
Work Hours:
Monday-Friday 8:00am-5:00pm
Expected Starting Annual Range:
$65,118.41 - $84,653.94
Professional and tactical information technology work that requires an incumbent to produce advanced analytical and technical work products. The incumbent identifies and resolves major work problems and projects of a nature that lower-level employees are unable to solve or overcome, including analysis, design, development, configuration, testing, training, documentation, and production support. Work requires creative and original thinking and is performed under the general direction of senior professionals with significant latitude for individual and team initiative, judgment, and discretion. The incumbent works with customers to determine hardware, software, and system functional requirements through business analysis, and facilitates strategic planning initiatives to achieve business value through partnership. The incumbent reports to a senior manager, or designee.
Working Conditions:
Indoor office situation; high noise environment while performing certain responsibilities. Lifting equipment up to 50 lbs. alone; up to 75 lbs. with assistance. Assignment to work a variety of work schedules including compulsory work periods such as callouts, maintenance windows, special assignments, emergencies, and disaster situations.
Job Description
Essential Functions:
The incumbent is an effective team player and provides technical leadership skills in a manner that fosters commitment, team spirit, pride, and mutual trust and respect; and manages the work of others.
The incumbent is self‑motivated, promotes organizational change, and is committed to challenging the status quo; and is proficient in using business process disciplines in performing work assignments in an effective and efficient manner, while providing recommendations for continuous improvements.
Assesses resources and capabilities to influence and develop others to change or improve standards, policies, procedures, and work plans to enable high‐performance.
Contributes to project plans, executes, and supports business strategies and solutions that meet critical success factors and desired outcomes, with appropriate key performance indicators for monitoring and controls.
The incumbent contributes to a shared vision with the ability to work with others to achieve that vision.
Leverages the PMO for planning, implementing, reporting, and evaluating work; and supports the discipline of project management.
Creates business cases that justify cost in terms of business value and return on investment and maintains the highest standards of financial stewardship.
Provides for service level criteria and meets or exceeds service level commitments in pursuit of customer satisfaction.
Manages customer expectations through Business Relationship Management.
Stays on the cutting‑edge of relevant technology by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
Takes ownership for troubleshooting major technical, organizational, and controversial problems and projects, and provides corrective actions driven by a sense of urgency.
Occasionally prepares and delivers verbal and written presentations to peers, executives, and customers at various levels of the organization.
Supports and participates in employee developmental plans, and evaluates, counsels, and rates organizational and employee performance as required.
Trains and mentors colleagues and lower‑level employees as a subject matter expert.
Performs other related work (including weather or extreme emergency duties) as required.
Minimum Qualifications
Advanced proficiency in two or more of the following fields: Database Administration, Network Services, Desktop Services, Server Administration, Application Design, Application Development, Solution Life‑Cycle Management, Enterprise Architecture, Quality Assurance, Incident Problem Management, Change Management, Configuration Management, Security Management, Financial Management, Service Management, Customer Service Center, Production Application Services, Storage Area Network, Middleware Services, Project Portfolio Management, Document Management, Wireless Communications, Telecommunications, Radio, Audio Visual, Geographical Information Services, Internet Web Services, Business Intelligence, and Organizational Development.
Subject matter experience must be current with particular emphasis on Microsoft platform administration including the following: Active Directory, Windows Server, PowerShell, Azure, Azure AD, Office 365, Office 365 Planner, Office 365 Teams, Office 365 Security and Compliance Center, Azure Active Directory B2B, SharePoint developer, SharePoint Administration, PowerBI, PowerApps, Power Automate.
High School Diploma or equivalent with (6) six years of relevant information technology experience; or (4) four years of relevant information technology experience and an associate degree in information technology, computer science, computer technology, or related field; or (2) two years of relevant information technology experience and a bachelor's degree in information technology, computer science, computer technology, or related field.
One (1) year of leadership experience.
The job drives a County Van to various County facilities. Valid driver's license required with valid Florida driver license required within 30 days of hire.
Must be able to pass a background check (including fingerprinting) and Criminal Justice Information System (CJIS) Level 4 Security Awareness Training before start date.
Must possess or be able to obtain Federal Emergency Management Agency (FEMA) certifications IS‑100.b and IS‑700.a within six months from date of hire.
A comparable combination of education, training, and work experience in information technology may be substituted for the minimum qualifications.
Knowledge, Skills, And Abilities
Knowledge in standard office practices, policies, procedures, personal computers, operating systems and related software applications.
Ability to multi‑task, with proficiency in managing personal daily activities and major problems and projects for self and others that may cross section and organizational boundaries.
Proficiency in the use of reference materials to research and solve major problems. Proficiency in the application of methods and theory in resolving major problems.
Proficiency in applying new technologies, soft skills and procedures to gain acceptance. Ability to work with others to lead or mentor teams and facilitate groups to achieve success.
Ability to prepare and deliver effective presentations at various levels.
Ability to use diplomacy in dealing with difficult customers and delivery of business services.
Ability to communicate effectively, both verbally and in writing, with peers and others in a clear and concise manner.
Ability to communicate with tact, patience and courtesy at all levels of the organization.
Ability to assist lower level personnel with training of new technologies, processes, and procedures.
Ability to establish and maintain effective work relationships, both inside and outside of the work section.
Ability to self‑develop relevant job‑related skills for current and future roles.
Ability to understand, follow, and to provide specific instructions, priorities, policies and procedures.
Ability to identify and take ownership in resolving major problems and troubleshooting.
Knowledge and commitment to quality workmanship, dependability, and the principles of accountability, civility, and ethics.
Veterans Preference
In accordance with Florida Statute 295.07, F.S., Chapter 55A-7, priority consideration in employment will be given to eligible veterans and spouses of disabled veterans. Applicants claiming preference must provide a DD Form 214 or other acceptable documentation with their application. We are committed to honoring the service and sacrifices of our veterans and their families.
EEO/ADA Statement
Manatee County Government is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities. If you require any accommodations to participate in the recruitment process, please contact Human Resources at 941-748-4501 x 3865.
Drug‑Free Workplace
Manatee County Government is a drug‑free workplace in accordance with Federal and Florida Law.
Emergency Response/Recovery Activities
All employees may be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.
Full Time Positions
Employee Assistance Program (EAP):
ComPsych – offers all employees and their family members with emotional, financial, legal, and work/life balance support. LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues. Five (5) free visits annually for employees and covered family members.
Wellbeing Benefits:
Wellness/Health Coaches (5 Free per year) On‑site Fitness Centers for you and your dependents with 24/7 access Personal Training (5 Free per year) Pharmacy Technician Group Fitness Classes Musculoskeletal Physical Therapy Management Diabetes Care Program Registered Dietician (5 Free per year) Massages with licensed therapist (small copay)
Miscellaneous Benefits:
Workers’ Compensation Training/Seminars Premium Pay Differentials/Career Ladders Government employee discounts at many retailers and attractions Access to Manatee County Library Services (books, digital services, tools, museum passes).
Paid Time Off:
12 Paid Holidays including New Year’s Day, Thanksgiving, and Christmas. Three (3) Personal Holidays Personal Sick Leave Family Sick Leave Sick Leave Bank (Donated Hours) Professional Medical Appointment Leave Bereavement Leave Military Leave Military Training Leave FMLA
Vacation Award:
Applies to employees regularly scheduled to work 8 hours per day/40 hours per week.
Years of Service Vacation Days
0‑5 16.25 days 6‑10 19.50 days 11+ 22.75 days
Earn an additional day of vacation every six (6) consecutive months of no sick leave.
Insurance:
Award‑winning Health Plan with deductibles as low as $0. Dental Insurance Vision Insurance Prescription Insurance Life Insurance (6 times salary at low cost) Long‑term and Short‑term Disability Insurance
Retirement:
Florida Retirement System (FRS) with Pension Plan and Investment Plan options. 457b Tax Deferred and ROTH account options through Voya. FRS Webinars Free financial guidance with licensed, non‑commissioned financial planner
Career Wellness:
Professional Leadership Programs Instructor‑Led and eLearning Training Premium Pay Differentials/Career Ladders Career Counseling Toastmasters Networking Membership (Manatee Chamber of Commerce, Lakewood Ranch Business Alliance) Employee Recognition Programs with monetary and time‑off awards
Education Benefits:
Tuition Reimbursement eligible after six (6) months of Public Service, including GED reimbursement. Continuing Education support through Training/Seminars and Premium Pay Differentials/Career Ladder. Public Service Loan Forgiveness (PSLF)
Flexible Spending Account:
Options for Health Care and Dependent Care Spending Accounts providing pre‑tax savings.
Permanent Part Time - Benefits
Employee Assistance Program (EAP):
ComPsych – offers all employees and their family members with emotional, financial, legal, and work/life balance support. LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues.
Miscellaneous Benefits:
Workers’ Compensation Training/Seminars Fitness Center Access for employee only FRS options Premium Pay Differentials/Career Ladders Government employee discounts at many retailers and attractions Access to Manatee County Library Services (books, digital services, tools, museum passes).
Paid Time Off:
12 Paid Holidays including New Year’s Day, Thanksgiving, and Christmas. Three (3) Personal Holidays Paid Time Off and Leaves of Absence are based on an 8 hrs./day 80/hrs.
VERY IMPORTANT
- When answering supplemental questions about experience, education or certification, please be sure the information is reflected in the Education, Work Experience and Certificates and Licenses sections of your application.
Note:
"See Resume" is not acceptable.
Identify all gaps not related to medical reasons. #J-18808-Ljbffr