Texas Comptroller of Public Accounts
Comptroller - Mainframe Technical Support Specialist
Texas Comptroller of Public Accounts, Austin, Texas, us, 78716
Overview
Comptroller - Mainframe Technical Support Specialist at Texas Comptroller of Public Accounts. This role supports the mainframe environment, including assisting with technical issues (JCL and COBOL), supporting the mainframe application change control product, and creating performance-related reports. Tasks include reviewing overnight performance reports, providing mainframe change management support, compiling and reviewing mainframe performance reports, and researching and preparing comprehensive quarterly performance reports while continuing to gain technical knowledge and skillsets. Responsibilities
Proactively monitors job performance and analyzes reasons for long-running jobs. Recommends technical solutions to improve performance. Manage IBM mainframe Performance and Capacity Planning and related software environments. Plan, install, maintain, upgrade, and administer IBM and third-party mainframe software products and provide documentation for all software changes. Provide technical support for users and mainframe software developers for performance-related issues; research performance problems and suggest solutions. Oversee studies and prepare reports that include findings, recommendations, and instructions for proposed system implementations; formulate logical problem descriptions and devise and implement optimum solutions. Provide utilization, performance reports, and other reports as requested to management. Design, write, run, and maintain monthly CPU utilization reports using SMF records and/or MXG records. Manage work activities for short- and long-range mainframe-related assignments; communicate with management and team members in a timely and effective manner. Perform other related duties as assigned. Participate in and perform mainframe disaster recovery activities for the section, including hot site exercises and managing mainframe Performance and Capacity Planning-related jobs and schedules, and updating documentation. Qualifications
Bachelor's degree in Computer Science, Management Information Systems or related field. Six (6) years’ full-time work experience with mainframe system software support within a z/OS environment. Preferred Experience
Experience with z/OS Db2 Experience with CICS with mainframe hardware Experience with mainframe utilities Experience with Systems Software Experience with Mainframe Change Control products (BMC ISPW or equivalent) SAS MXG Experience with utility programs and products including: IDCAMS, CLISTS/REXX, SORT, TSO, JCL, and/or WLM Teaching technical issues to developers Mainframe software installation techniques and methodologies Substitutions
One (1) additional year of experience with z/OS, Db2, or CICS within a z/OS environment may substitute for thirty (30) semester hours of educational requirements, with a maximum substitution of 120 semester hours (four years). In this role you will
Proactively monitors job performance and performs analysis to determine reason for long running jobs. Suggests technical solutions for improving performance. Manages the IBM mainframe Performance and Capacity Planning and related software environments. Plans, installs, maintains, upgrades, and administers IBM and 3rd party mainframe related software products and provides documentation for all software changes. Provides technical support for users and mainframe software developers for performance related issues; researches performance related problems and suggests solutions. Oversees studies and the preparation of reports that include study findings, recommendations, and instructions for proposed system implementations; formulates logical descriptions of problems; devises and implements optimum solutions. Provides utilization, performance reports and other reports as requested to management. Designs, writes, runs, and maintains monthly CPU utilization reports utilizing SMF records and/or MXG records. Manages work activities for short and long range mainframe related assignments, communicating with management and other team members in a timely and effective manner. And performs other related duties as assigned. Participates in and performs mainframe disaster recovery activities for section including but not limited to, participating in disaster recovery hot site exercises and managing the mainframe Performance and Capacity Planning related jobs and schedules and updating documentation. Work hours
8:00 AM to 5:00 PM, 40-hour week, Monday – Friday. Occasional additional hours including weekends and holidays. Performs rotating on-call duties related to mainframe Performance and Capacity Planning support (24 x 7). Hours may change based on business need. Teleworking
Teleworking may be considered if certain working conditions are met. The candidate must have permanent residency within the state of Texas and must be able to meet in-office requirements, which can vary among different sections (for example, reporting to office 1 day per month or 3 days per week). Travel reimbursements are not provided for teleworking. Benefits
We offer a strong benefits package including insurance, retirement plans, and a flexible work schedule. See the benefits offering. How to apply
Applications must be filed at: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00053065 Equal Employment Opportunity
The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.
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Comptroller - Mainframe Technical Support Specialist at Texas Comptroller of Public Accounts. This role supports the mainframe environment, including assisting with technical issues (JCL and COBOL), supporting the mainframe application change control product, and creating performance-related reports. Tasks include reviewing overnight performance reports, providing mainframe change management support, compiling and reviewing mainframe performance reports, and researching and preparing comprehensive quarterly performance reports while continuing to gain technical knowledge and skillsets. Responsibilities
Proactively monitors job performance and analyzes reasons for long-running jobs. Recommends technical solutions to improve performance. Manage IBM mainframe Performance and Capacity Planning and related software environments. Plan, install, maintain, upgrade, and administer IBM and third-party mainframe software products and provide documentation for all software changes. Provide technical support for users and mainframe software developers for performance-related issues; research performance problems and suggest solutions. Oversee studies and prepare reports that include findings, recommendations, and instructions for proposed system implementations; formulate logical problem descriptions and devise and implement optimum solutions. Provide utilization, performance reports, and other reports as requested to management. Design, write, run, and maintain monthly CPU utilization reports using SMF records and/or MXG records. Manage work activities for short- and long-range mainframe-related assignments; communicate with management and team members in a timely and effective manner. Perform other related duties as assigned. Participate in and perform mainframe disaster recovery activities for the section, including hot site exercises and managing mainframe Performance and Capacity Planning-related jobs and schedules, and updating documentation. Qualifications
Bachelor's degree in Computer Science, Management Information Systems or related field. Six (6) years’ full-time work experience with mainframe system software support within a z/OS environment. Preferred Experience
Experience with z/OS Db2 Experience with CICS with mainframe hardware Experience with mainframe utilities Experience with Systems Software Experience with Mainframe Change Control products (BMC ISPW or equivalent) SAS MXG Experience with utility programs and products including: IDCAMS, CLISTS/REXX, SORT, TSO, JCL, and/or WLM Teaching technical issues to developers Mainframe software installation techniques and methodologies Substitutions
One (1) additional year of experience with z/OS, Db2, or CICS within a z/OS environment may substitute for thirty (30) semester hours of educational requirements, with a maximum substitution of 120 semester hours (four years). In this role you will
Proactively monitors job performance and performs analysis to determine reason for long running jobs. Suggests technical solutions for improving performance. Manages the IBM mainframe Performance and Capacity Planning and related software environments. Plans, installs, maintains, upgrades, and administers IBM and 3rd party mainframe related software products and provides documentation for all software changes. Provides technical support for users and mainframe software developers for performance related issues; researches performance related problems and suggests solutions. Oversees studies and the preparation of reports that include study findings, recommendations, and instructions for proposed system implementations; formulates logical descriptions of problems; devises and implements optimum solutions. Provides utilization, performance reports and other reports as requested to management. Designs, writes, runs, and maintains monthly CPU utilization reports utilizing SMF records and/or MXG records. Manages work activities for short and long range mainframe related assignments, communicating with management and other team members in a timely and effective manner. And performs other related duties as assigned. Participates in and performs mainframe disaster recovery activities for section including but not limited to, participating in disaster recovery hot site exercises and managing the mainframe Performance and Capacity Planning related jobs and schedules and updating documentation. Work hours
8:00 AM to 5:00 PM, 40-hour week, Monday – Friday. Occasional additional hours including weekends and holidays. Performs rotating on-call duties related to mainframe Performance and Capacity Planning support (24 x 7). Hours may change based on business need. Teleworking
Teleworking may be considered if certain working conditions are met. The candidate must have permanent residency within the state of Texas and must be able to meet in-office requirements, which can vary among different sections (for example, reporting to office 1 day per month or 3 days per week). Travel reimbursements are not provided for teleworking. Benefits
We offer a strong benefits package including insurance, retirement plans, and a flexible work schedule. See the benefits offering. How to apply
Applications must be filed at: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00053065 Equal Employment Opportunity
The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.
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