WVU Hospitals — Ruby Memorial Hospital
Nutrition Care Asst-28
WVU Hospitals — Ruby Memorial Hospital, Morgantown, West Virginia, United States, 26501
Nutrition Care Assistant
Position at WVU Hospitals — Ruby Memorial Hospital.
Responsibilities
Provide direct patient meal service; obtain meal selections in person or via the hospitality center ordering system.
Deliver meals and retrieve meal trays; maintain cleanliness of nutrition centers in patient care areas.
Answer phone calls from patients following customer service standards.
Appropriately follow diet restrictions, including allergies and fluid restrictions.
Utilize EPIC and VST for necessary patient information and to correctly process menu requests.
Process between meal nourishment orders and print for kitchen staff.
Follow department procedure for missed meal reports including alerting nursing.
May be asked to deliver or retrieve meal trays as needed.
Visit patients designated “needs assistance” for menu selections and properly enter according to diet restrictions.
Deliver meal trays to patients within service guidelines for timeliness.
Follow delivery standards including hand sanitization, infection control requirements, two patient identifiers, AIDET and key phrases; alert nursing if patient is not properly positioned to begin eating or otherwise appears to need assistance.
Check trays for missing items and intervene to correct immediately; maintain supply of condiments on cart.
Document information required for ordered calorie counts.
Monitor new patients for knowledge of room service, give menu and explain as needed.
Establish and maintain rapport with nursing staff as evidenced by positive feedback and comments regarding communication with NCA.
Function as a team with Clinical Dietitians; respect Dietitian’s prime responsibility for patient nutritional care and respond appropriately.
Communicate clearly with tray line and production personnel regarding patient special requests (follow-ups on any unusual requests) to meet patient needs.
Meet sanitation, safety and quality control guidelines set forth by departmental policies, health department regulations and HAACP (Hazard Analysis Critical Control Points) in maintaining cleanliness of nutrition centers on the units.
Collect patient trays and return to the kitchen within a reasonable timeframe.
Assist the room service assembly line as needed, wrap silverware or help in dishroom while waiting for trays.
Follow procedures for phone and iPad use.
Other duties may be assigned; may include duties normally done by a dietetic assistant.
Daily deadlines – must have menus completed by certain times and deliver meals on time.
Qualifications
Must have a valid Food Service Worker Permit (FSWP) from Monongalia County Health Department (MCHD) prior to starting or obtain a temporary FSWP no later than the first Wednesday of employment and a permanent FSWP within one month of start date (next available class). Must have a valid MCHD FSWP throughout employment.
High School Diploma or Equivalent preferred.
Physical Requirements
Can push fully loaded tray cart (approx. 250 lbs).
Ability to stand for most of the working day.
Working Environment
This position requires patient interaction; some conditions/appearance may be distressing.
Enter isolation precaution patient rooms with proper protective equipment.
Kitchen environment often noisy.
Skills and Abilities
Ability to understand written and oral communication.
Additional Information Shift predominantly in call center with hours 11:30 to 8. Rotating weekends and rotating holidays. Scheduled weekly hours: 40 hours. Evening shift. Non‑exempt. Cost center: 600 WVUH Dietary. Address: 1 Medical Center Drive, Morgantown, West Virginia.
Seniority Level Entry level
Employment Type Temporary
Job Function Other
Industries Hospitals and Health Care
Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
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Responsibilities
Provide direct patient meal service; obtain meal selections in person or via the hospitality center ordering system.
Deliver meals and retrieve meal trays; maintain cleanliness of nutrition centers in patient care areas.
Answer phone calls from patients following customer service standards.
Appropriately follow diet restrictions, including allergies and fluid restrictions.
Utilize EPIC and VST for necessary patient information and to correctly process menu requests.
Process between meal nourishment orders and print for kitchen staff.
Follow department procedure for missed meal reports including alerting nursing.
May be asked to deliver or retrieve meal trays as needed.
Visit patients designated “needs assistance” for menu selections and properly enter according to diet restrictions.
Deliver meal trays to patients within service guidelines for timeliness.
Follow delivery standards including hand sanitization, infection control requirements, two patient identifiers, AIDET and key phrases; alert nursing if patient is not properly positioned to begin eating or otherwise appears to need assistance.
Check trays for missing items and intervene to correct immediately; maintain supply of condiments on cart.
Document information required for ordered calorie counts.
Monitor new patients for knowledge of room service, give menu and explain as needed.
Establish and maintain rapport with nursing staff as evidenced by positive feedback and comments regarding communication with NCA.
Function as a team with Clinical Dietitians; respect Dietitian’s prime responsibility for patient nutritional care and respond appropriately.
Communicate clearly with tray line and production personnel regarding patient special requests (follow-ups on any unusual requests) to meet patient needs.
Meet sanitation, safety and quality control guidelines set forth by departmental policies, health department regulations and HAACP (Hazard Analysis Critical Control Points) in maintaining cleanliness of nutrition centers on the units.
Collect patient trays and return to the kitchen within a reasonable timeframe.
Assist the room service assembly line as needed, wrap silverware or help in dishroom while waiting for trays.
Follow procedures for phone and iPad use.
Other duties may be assigned; may include duties normally done by a dietetic assistant.
Daily deadlines – must have menus completed by certain times and deliver meals on time.
Qualifications
Must have a valid Food Service Worker Permit (FSWP) from Monongalia County Health Department (MCHD) prior to starting or obtain a temporary FSWP no later than the first Wednesday of employment and a permanent FSWP within one month of start date (next available class). Must have a valid MCHD FSWP throughout employment.
High School Diploma or Equivalent preferred.
Physical Requirements
Can push fully loaded tray cart (approx. 250 lbs).
Ability to stand for most of the working day.
Working Environment
This position requires patient interaction; some conditions/appearance may be distressing.
Enter isolation precaution patient rooms with proper protective equipment.
Kitchen environment often noisy.
Skills and Abilities
Ability to understand written and oral communication.
Additional Information Shift predominantly in call center with hours 11:30 to 8. Rotating weekends and rotating holidays. Scheduled weekly hours: 40 hours. Evening shift. Non‑exempt. Cost center: 600 WVUH Dietary. Address: 1 Medical Center Drive, Morgantown, West Virginia.
Seniority Level Entry level
Employment Type Temporary
Job Function Other
Industries Hospitals and Health Care
Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
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