Logo
Inside Higher Ed

IT Analyst II

Inside Higher Ed, Gainesville, Florida, us, 32635

Save Job

Job No: 537063

Work Type: Full Time

Location: Main Campus (Gainesville, FL)

Categories: Information Technology, Student Services

Department: 07700100 - HO-HOUSING OFFICE

Overview Classification Title: IT Analyst II

Classification Minimum Requirements: Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Responsibilities

Manage, maintain, and enhance housing management systems to support daily operations and user functionality

Provide daily oversight of mission-critical systems that support departmental operations including but not limited to assignments and application processes, online portal configuration and maintenance, facilities tracking, and integrations with university-wide systems

Responsible for maintenance, modification of existing processes and improvement of housing management software and systems; ensure continuity of operations with management of system updates schedule; process enhancements to workflows through automations

Lead housing management system maintenance and troubleshooting when needed

Monitor system processes, providing quality assurance ensuring the platform meets organizational and operational needs

Review business practices and processes to increase efficiency and effectiveness

Lead system testing and systematic review efforts, creating testing scripts, writing and conducting testing plans, as needed

Collaborate with teams to develop system formats that prioritize end-user experience, ensure seamless usability and functionality and technical efficiencies

Assist with access control operations including management user access, access levels, schedules, and credentialling within University access system

Serves as the primary liaison for department to stakeholders for housing management system integrations or support

Interpret and ensure compliance with departmental and University policies, guidelines, and other relevant regulations

Data governance, reporting, and strategic analytics

Manage user system access, roles, and security groups for housing management system

Establish and maintain data governance procedures to ensure security, accuracy, and integrity of information

Monitor system processes and data workflows to identify, log, and resolve errors, ensuring operational accuracy and continuity; identify, test, and resolve data inconsistencies, redundancies, and errors

Responsible for maintenance of configurations, APIs, and reporting to ensure continued integration with university systems

Document business processes, testing scenarios/scripts, and procedures that support data workflows across departmental systems for processing, integration, and reporting

Work closely with leadership and operational teams to understand needs and provide tailored support

Maintenance of tables, testing of updates and customizations, creation of system dashboards, and the development of ad hoc reports

Understand and fulfill student data management requirements

Develop reports, handle special projects, tasks, and other duties as assigned

Serve on Division of Student Life or University of Florida committees as needed

Salary Expected Salary: $70,000 annually; In addition, the University of Florida offers a very competitive benefits package. Learn more by visiting: https://hr.ufl.edu/benefits/

Required Qualifications Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Preferred: Education & Experience

Bachelor's degree in information systems or computer science preferred

Understanding of project coordination including mapping and process workflow

Understand database schemas and management

Experience with SQL (1-2 years)

Skills

Solid skill set with process enhancements, quality assurance and testing

Demonstrated skills in project management

Experience in a data-driven environment and/or data-driven decision-making

Demonstrated proficiency with computers and software applications (e.g. StarRez, Lenel, or Housing Management Systems)

Demonstrated communication skills (verbal and written)

Demonstrated interpersonal skills

Abilities

Ability to analyze data and provide solutions to complex problems including hands-on experience working with technologies and using advanced problem-solving skills

Proven ability to effectively work in collaborative and complex environment with multiple stakeholders

Ability to work independently

Demonstrated ability to function effectively in a fast-paced environment with frequent interruptions

Demonstrated ability to handle multiple projects or tasks simultaneously

Demonstrated ability to understand, interpret, and apply rules, regulations, policies, and procedures

Demonstrated ability to work as part of a team in a multifaceted environment

Special Instructions To Applicants

In order to be considered, you must upload your cover letter, resume, and professional references.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Other Health Assessment Required: No

Applications Close: 26 October 2025

To apply, visit https://explore.jobs.ufl.edu/en-us/job/537063

Our Commitment: The University of Florida is an Equal Employment Opportunity Employer.

Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392-2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.

Copyright 2025 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency

jeid-b4223308dcf7954583499f758548ef80

#J-18808-Ljbffr