Experis
Overview
Our client, a leading organization in the technology sector, is seeking a Desktop Support IV to join their team. As a Desktop Support IV, you will be part of the team supporting the IT infrastructure. The ideal candidate will have strong troubleshooting skills, excellent customer service abilities, and the capacity to work independently while contributing to a team environment, which will align successfully in the organization. Job Title and Location
Job Title:
Desktop Support IV Location:
Madison, WI (East Side) Responsibilities
Repair and maintain thousands of desktops, laptops, and other PC devices. Install new PCs and laptops to replace end-of-life cycle equipment. Maintain inventory and properly dispose of outdated equipment per company policies. Close work orders in the ticketing system while ensuring compliance with policies and procedures. Assist with project and problem tickets at various facilities as needed. Qualifications
A minimum of 2 years of experience in desktop troubleshooting. Experience imaging computers using SCCM / MECM Strong customer service skills and experience interacting with users during device setup. Ability to work independently and as part of a team. Experience with imaging devices is required; AV integration experience is a plus. Physical ability to carry 50 pounds and stand for extended periods. Benefits / What’s in it for me?
Opportunity to work in a dynamic and supportive environment. Gain valuable experience in a government setting. Flexible scheduling options available. Opportunity for extensions beyond the initial contract duration. Work with a team dedicated to maintaining high standards of IT support. If this is a role that interests you and you\'d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE :
MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells –creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World\'s Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
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Our client, a leading organization in the technology sector, is seeking a Desktop Support IV to join their team. As a Desktop Support IV, you will be part of the team supporting the IT infrastructure. The ideal candidate will have strong troubleshooting skills, excellent customer service abilities, and the capacity to work independently while contributing to a team environment, which will align successfully in the organization. Job Title and Location
Job Title:
Desktop Support IV Location:
Madison, WI (East Side) Responsibilities
Repair and maintain thousands of desktops, laptops, and other PC devices. Install new PCs and laptops to replace end-of-life cycle equipment. Maintain inventory and properly dispose of outdated equipment per company policies. Close work orders in the ticketing system while ensuring compliance with policies and procedures. Assist with project and problem tickets at various facilities as needed. Qualifications
A minimum of 2 years of experience in desktop troubleshooting. Experience imaging computers using SCCM / MECM Strong customer service skills and experience interacting with users during device setup. Ability to work independently and as part of a team. Experience with imaging devices is required; AV integration experience is a plus. Physical ability to carry 50 pounds and stand for extended periods. Benefits / What’s in it for me?
Opportunity to work in a dynamic and supportive environment. Gain valuable experience in a government setting. Flexible scheduling options available. Opportunity for extensions beyond the initial contract duration. Work with a team dedicated to maintaining high standards of IT support. If this is a role that interests you and you\'d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE :
MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells –creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World\'s Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
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