Caesars Sportsbook & Casino
IT Field Technician I (North Kansas City)
Caesars Sportsbook & Casino, Kansas City, Missouri, United States, 64101
IT Field Technician I (North Kansas City)
Join to apply for the
IT Field Technician I (North Kansas City)
role at
Caesars Sportsbook & Casino IT Field Technician I (North Kansas City)
Join to apply for the
IT Field Technician I (North Kansas City)
role at
Caesars Sportsbook & Casino Job Description
Job Description
WELCOME TO THE EMPIRE ! Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting and iGaming platform across America. We share a passion for sports and are industry leaders providing best-in-class service for all our customers.
BEHOLD!
Do you like to solve technology puzzles? Would you like
On
The Job Training
to be able to do so? In the role of Field Technician I, you will be responsible for responding to and resolving technical issues at partner properties. You will respond to service calls and travel to various properties to repair or inspect equipment to help prevent potential problems.
What You Will Do
Provide technical assistance to William Hill and Caesars Sportsbook partner properties Respond to service calls in a timely manner, updating tickets, liaising with Software Support/dispatch on progress Travel to and from partner properties to identify, resolve or repair hardware/software problems Maintain and troubleshoot network and/or physical problems with our systems Install hardware/software following our design or installation specifications Proactively inspect equipment to help prevent future service calls Identify recurring issues, document, and report to the Software Support team for testing Explain and train software application procedures/instructions to sportsbook personnel Train and assist lower-level staff with installation and maintenance requirements. Perform other duties as required
What You Will Need
2 Years of service as a technician (casino/computer tech) or equivalent education. Experience working with hand and power tools. Knowledge of network testing equipment. Knowledge of Windows-based computers and basic ISP knowledge Ability to work on your own, follow directions and complete assigned projects in a timely manner. The ability to conduct yourself in a professional manner towards other staff and our customers. Free of conflicts regarding subjective opinions or interests.
Physical Requirements
Must be able to lift, carry, pull, push 100lbs. Must be able to twist, bend, reach, climb, squat or stoop with no significant boundaries. Must be able to stand for extended periods of time Must be able to write for extended periods of time The position requires a significant amount of driving. Enjoying driving would be helpful. Must be 21 years old with a valid driving license and clean driving record The successful applicant may be exposed to sounds at 90 decibels The successful applicant may be exposed to a smoke-filled environment You must successfully complete a background and drug screen
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
About Us
Behold! Caesars Sportsbook is here, and we’re proud to be a part of Caesars Entertainment—the number one gaming company in the world with over 80 years of sports betting expertise.
At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars. It’s the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service.
As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we’re creating new and exciting opportunities for you to be a part of our empire and make an impact.
Interested in joining the team? Check out our job postings and see what we have to offer, people. And remember—We Are All Caesars! Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Gambling Facilities and Casinos, Entertainment Providers, and IT Services and IT Consulting Referrals increase your chances of interviewing at Caesars Sportsbook & Casino by 2x Sign in to set job alerts for “Information Technology Field Technician” roles.
Helpdesk Level 1 - Tech Training Opportunity
Senior Desktop and IT Support Technician
IT Support Technician - TruHome Solutions*
Kansas City, MO $55,000.00-$73,000.00 13 hours ago Kansas City, MO $22.00-$30.00 3 months ago Field Technician - Tech Training Opportunity
Kansas City, KS $20.00-$30.00 2 months ago Kansas City, MO $50,000.00-$60,000.00 2 weeks ago IT SUPPORT TECHNICIAN (MICROSOFT; TIER 2)
IT Support Technician with EDI Coordination
IT Field Technician I (North Kansas City)
IT Field Technician I (North Kansas City)
IT Field Technician I (North Kansas City)
Technical Lead - Data & Adobe Analytics Reporting & Insights
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Join to apply for the
IT Field Technician I (North Kansas City)
role at
Caesars Sportsbook & Casino IT Field Technician I (North Kansas City)
Join to apply for the
IT Field Technician I (North Kansas City)
role at
Caesars Sportsbook & Casino Job Description
Job Description
WELCOME TO THE EMPIRE ! Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting and iGaming platform across America. We share a passion for sports and are industry leaders providing best-in-class service for all our customers.
BEHOLD!
Do you like to solve technology puzzles? Would you like
On
The Job Training
to be able to do so? In the role of Field Technician I, you will be responsible for responding to and resolving technical issues at partner properties. You will respond to service calls and travel to various properties to repair or inspect equipment to help prevent potential problems.
What You Will Do
Provide technical assistance to William Hill and Caesars Sportsbook partner properties Respond to service calls in a timely manner, updating tickets, liaising with Software Support/dispatch on progress Travel to and from partner properties to identify, resolve or repair hardware/software problems Maintain and troubleshoot network and/or physical problems with our systems Install hardware/software following our design or installation specifications Proactively inspect equipment to help prevent future service calls Identify recurring issues, document, and report to the Software Support team for testing Explain and train software application procedures/instructions to sportsbook personnel Train and assist lower-level staff with installation and maintenance requirements. Perform other duties as required
What You Will Need
2 Years of service as a technician (casino/computer tech) or equivalent education. Experience working with hand and power tools. Knowledge of network testing equipment. Knowledge of Windows-based computers and basic ISP knowledge Ability to work on your own, follow directions and complete assigned projects in a timely manner. The ability to conduct yourself in a professional manner towards other staff and our customers. Free of conflicts regarding subjective opinions or interests.
Physical Requirements
Must be able to lift, carry, pull, push 100lbs. Must be able to twist, bend, reach, climb, squat or stoop with no significant boundaries. Must be able to stand for extended periods of time Must be able to write for extended periods of time The position requires a significant amount of driving. Enjoying driving would be helpful. Must be 21 years old with a valid driving license and clean driving record The successful applicant may be exposed to sounds at 90 decibels The successful applicant may be exposed to a smoke-filled environment You must successfully complete a background and drug screen
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
About Us
Behold! Caesars Sportsbook is here, and we’re proud to be a part of Caesars Entertainment—the number one gaming company in the world with over 80 years of sports betting expertise.
At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars. It’s the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service.
As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we’re creating new and exciting opportunities for you to be a part of our empire and make an impact.
Interested in joining the team? Check out our job postings and see what we have to offer, people. And remember—We Are All Caesars! Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Gambling Facilities and Casinos, Entertainment Providers, and IT Services and IT Consulting Referrals increase your chances of interviewing at Caesars Sportsbook & Casino by 2x Sign in to set job alerts for “Information Technology Field Technician” roles.
Helpdesk Level 1 - Tech Training Opportunity
Senior Desktop and IT Support Technician
IT Support Technician - TruHome Solutions*
Kansas City, MO $55,000.00-$73,000.00 13 hours ago Kansas City, MO $22.00-$30.00 3 months ago Field Technician - Tech Training Opportunity
Kansas City, KS $20.00-$30.00 2 months ago Kansas City, MO $50,000.00-$60,000.00 2 weeks ago IT SUPPORT TECHNICIAN (MICROSOFT; TIER 2)
IT Support Technician with EDI Coordination
IT Field Technician I (North Kansas City)
IT Field Technician I (North Kansas City)
IT Field Technician I (North Kansas City)
Technical Lead - Data & Adobe Analytics Reporting & Insights
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr