Wellstar Health System
Sup Hospital Cash Posting WMCG - Augusta Georgia
Wellstar Health System, Marietta, Georgia, United States, 30064
Sup Hospital Cash Posting WMCG - Augusta Georgia
1 week ago Be among the first 25 applicants How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift
Day (United States of America) Job Summary
The Supervisor Cash Applications reports to the Manager Cash Applications and coordinates all daily activities of the Cash Applications department. Providing direction to ensure timeframes are met for posting payments and adjustments, ensure daily processes and reports are completed in a timely manner. Coordinates staff training and quality assurance. Completes and maintains policies and procedures. Completes and provides weekly/monthly productivity and departmental reports to leadership. Ensures accurate and timely posting of ERA posting files with Waystar and is responsible for testing as applicable. Ensures and provides reconciliation reporting to leadership on a daily, weekly, and monthly basis. Management skills are required in the daily operations of assigned area and in the supervision of subordinate staff. It is imperative to maintain a good working relationship with management, staff, and external contacts such as insurance representatives. The Supervisor Cash Applications position requires the use of independent judgement and decision making; as well as strong analytical, problem solving, and leadership skills. External contacts include all levels of staff and management. External contacts include insurance companies, state and federal agencies, outside accounting firms and auditors; resolving problems and issues, and discussing sensitive and confidential information. Core Responsibilities And Essential Functions
Results Oriented Leadership (Mandatory Content)
Sets challenging and productive goals for team. Holds team accountable for actions while providing leadership and motivation. Provides resources and support, Uses checkpoints and data to track progress, setting up system and processes to measure results. Collaboration and Partnership (Mandatory Content)
Works collaboratively and as a team member with Revenue Cycle leadership. Partners with Human Resources to achieve desired organizational culture, staffing and workforce metrics. Fosters positive working relationships between staff and leadership across the Health System. Fosters a culture that focuses on patient satisfaction, safety, customer service, staff participation, collaboration, motivation, and effective communication. Responsible for day to day operations of the Cash Applications department.
Keeps management abreast of all issues and concerns of the department. Maintains payroll responsibilities. Oversees staff productivity and accuracy to ensure accurate and timely postings in managing daily unposted cash. Conducts regular performance reviews for staff and recommends salary adjustments or disciplinary actions. Conduct the interviewing and screening process of staff hires. Holds regular meetings with staff and promotes positive staff morale. Maintain excellent customer relations for all internal and external customers Requires proficiency in MS Office applications Coordinate Connect tickets related to department functions Create/update department policies and procedures Demonstrate effective departmental leadership and provide appropriate direction to the staff Utilize quantitative production reports and providing consistent feedback to staff Maintain effective communication with other leadership and Revenue Cycle departments Apply appropriate supervisory, management and leadership techniques in an operational setting Work effectively with difficult people and/or difficult situations Evaluate best practice suggestions for possible outcomes into the revenue cycle Oversees staff productivity and ensures accuracy and timely postings in managing daily posted and unposted cash. Identifies and reports payer ERA and EFT enrollments that need to be completed Measures team member system gap time against timecard entries and downtime logs Implements projects aligned with Revenue Cycle and executive leadership direction Completes other duties and responsibilities as assigned by leadership Responsible for implementation of new technology and training.
Reviews, researches, testing, and implements new technology impacting Cash Applications. Coordinates training and quality assurance feedback to staff. Ensures all banking instructions are valid and processing without error. Maintains a thorough knowledge of WellStars Compliance department policies as they relate to the payment posting processes. Maintains a working knowledge of the ASC X12N 835 Implementation information. Train and assist Revenue Cycle staff on DAA and ERA detail in EPIC as requested by management Serves as the intermediary with department relationships with Bank of America, Health Logic, and other WellStar entities.
Serves as the intermediary with Waystar in relation to ERA payer files. Serves as the intermediary with Health Logic to ensure high quality level of performance and intercede for prompt resolution. Serves as key liaison for payment and refund issues. Serves as liaison with Bank of America for insurance and correspondence lockboxes. Responsible for maintaining ERA payment file processing to include ERA CAS Reason Codes, ERA Payment File Definition, ERA CAS Reason Codes, ERA Provider Level Adjustment Mapping, ERA Provider Level Adjustment Reasons, ERA Remark Codes and ERA Segment Matching Rules.
Reviews payer volumes and availability of 835 files to determine implementation schedule. Responsible for the creation of new ERA posting templates. Responsible for testing new ERA payers and templates to ensure posting accuracy. Monitors ERA files for possible payer changes that would necessitate changes in the posting templates or posting procedures. Responsible for tracking changes made to ERA posting templates to include the addition of new carrier codes and plans. Responsible for testing and implementation of the new ERA payers. Responsible for coordination of documentation for requested deposits via the BOA automated clearinghouse. Responsible for reviewing reported CAS code issues. Monitors transition of ERA posting files from Waystar to WellStar to ensure timely posting. Responsible for reporting and balancing of Cash Applications deposits and postings. Provides posting assignments to team members Completes month reconciliation of posting files and deposits Ensures timely resolution and completion of assigned Epic WQs Identifies payer ERA and EFT enrollments for completion Completes other tasks as assigned by the department director. Trust/Engagement (Mandatory Content)
Builds a culture of trust and engagement as reflected in the Great Place to Work Trust Index Survey at a direct report, workgroup and hospital/entity level. Holds leaders accountable for behaviors that create trust and engagement. Performs all duties and responsibilities of this position in a manner that reflects the values of WellStar. Maintains and strengthens relationships with Revenue Cycle leadership and collaborates when developing and implementing process workflows and enhancements. Required Minimum Education
GED General or High School Diploma General-Preferred Bachelors Other-Preferred Required Minimum License(s) And Certification(s)
All certifications are required upon hire unless otherwise stated. Required Minimum Experience
Minimum 4 years experience in healthcare management or other management Required and Minimum 4 years previous supervisory experience in hospital payment management Preferred Required Minimum Skills
Broad proven practical experience in hospital billing, follow up, and customer service Medium Knowledge of hospital billing process and revenue cycle environment Medium Knowledge of state and federal regulations as they pertain to collection processes and procedures Medium Knowledge of and skill in the use of computers and related systems and software High Knowledge of insurance plan payment practices and billing requirements High Knowledge of and detailed understanding of managed care agreements Medium Knowledge of 835 payment file processing High Skill in problem solving in a variety of settings High Skill in motivating and directing the work and activities of staff with the ability to effectively delegate High Skill in technical and professional accounting Medium Skill in good oral, writen, and interpersonal communication, grammar, and spelling High Skill in time management and project management High Ability to effectively conduct regular department meetings Medium Ability to work cooperatively in a team environment High Ability to set climate for performance at optimum levels High Ability to establish and maintain a cohesive work team High Ability to work efficiently under pressure High Ability to apply appropriate supervisory, management, and leadership techniques in an operational setting High Ability to work independently and take initiative High Demonstrates a commitment to continuous learning and to operationalize that learning and top operationalize that learning High Ability to willingly accept responsibility and/or delegate responsibility High Ability to deal effectively with constant changes and be a change agent High Ability to deal with difficult people and/or difficult situations effectively High Ability to set priorities and use good judgement for self and staff High Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
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1 week ago Be among the first 25 applicants How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift
Day (United States of America) Job Summary
The Supervisor Cash Applications reports to the Manager Cash Applications and coordinates all daily activities of the Cash Applications department. Providing direction to ensure timeframes are met for posting payments and adjustments, ensure daily processes and reports are completed in a timely manner. Coordinates staff training and quality assurance. Completes and maintains policies and procedures. Completes and provides weekly/monthly productivity and departmental reports to leadership. Ensures accurate and timely posting of ERA posting files with Waystar and is responsible for testing as applicable. Ensures and provides reconciliation reporting to leadership on a daily, weekly, and monthly basis. Management skills are required in the daily operations of assigned area and in the supervision of subordinate staff. It is imperative to maintain a good working relationship with management, staff, and external contacts such as insurance representatives. The Supervisor Cash Applications position requires the use of independent judgement and decision making; as well as strong analytical, problem solving, and leadership skills. External contacts include all levels of staff and management. External contacts include insurance companies, state and federal agencies, outside accounting firms and auditors; resolving problems and issues, and discussing sensitive and confidential information. Core Responsibilities And Essential Functions
Results Oriented Leadership (Mandatory Content)
Sets challenging and productive goals for team. Holds team accountable for actions while providing leadership and motivation. Provides resources and support, Uses checkpoints and data to track progress, setting up system and processes to measure results. Collaboration and Partnership (Mandatory Content)
Works collaboratively and as a team member with Revenue Cycle leadership. Partners with Human Resources to achieve desired organizational culture, staffing and workforce metrics. Fosters positive working relationships between staff and leadership across the Health System. Fosters a culture that focuses on patient satisfaction, safety, customer service, staff participation, collaboration, motivation, and effective communication. Responsible for day to day operations of the Cash Applications department.
Keeps management abreast of all issues and concerns of the department. Maintains payroll responsibilities. Oversees staff productivity and accuracy to ensure accurate and timely postings in managing daily unposted cash. Conducts regular performance reviews for staff and recommends salary adjustments or disciplinary actions. Conduct the interviewing and screening process of staff hires. Holds regular meetings with staff and promotes positive staff morale. Maintain excellent customer relations for all internal and external customers Requires proficiency in MS Office applications Coordinate Connect tickets related to department functions Create/update department policies and procedures Demonstrate effective departmental leadership and provide appropriate direction to the staff Utilize quantitative production reports and providing consistent feedback to staff Maintain effective communication with other leadership and Revenue Cycle departments Apply appropriate supervisory, management and leadership techniques in an operational setting Work effectively with difficult people and/or difficult situations Evaluate best practice suggestions for possible outcomes into the revenue cycle Oversees staff productivity and ensures accuracy and timely postings in managing daily posted and unposted cash. Identifies and reports payer ERA and EFT enrollments that need to be completed Measures team member system gap time against timecard entries and downtime logs Implements projects aligned with Revenue Cycle and executive leadership direction Completes other duties and responsibilities as assigned by leadership Responsible for implementation of new technology and training.
Reviews, researches, testing, and implements new technology impacting Cash Applications. Coordinates training and quality assurance feedback to staff. Ensures all banking instructions are valid and processing without error. Maintains a thorough knowledge of WellStars Compliance department policies as they relate to the payment posting processes. Maintains a working knowledge of the ASC X12N 835 Implementation information. Train and assist Revenue Cycle staff on DAA and ERA detail in EPIC as requested by management Serves as the intermediary with department relationships with Bank of America, Health Logic, and other WellStar entities.
Serves as the intermediary with Waystar in relation to ERA payer files. Serves as the intermediary with Health Logic to ensure high quality level of performance and intercede for prompt resolution. Serves as key liaison for payment and refund issues. Serves as liaison with Bank of America for insurance and correspondence lockboxes. Responsible for maintaining ERA payment file processing to include ERA CAS Reason Codes, ERA Payment File Definition, ERA CAS Reason Codes, ERA Provider Level Adjustment Mapping, ERA Provider Level Adjustment Reasons, ERA Remark Codes and ERA Segment Matching Rules.
Reviews payer volumes and availability of 835 files to determine implementation schedule. Responsible for the creation of new ERA posting templates. Responsible for testing new ERA payers and templates to ensure posting accuracy. Monitors ERA files for possible payer changes that would necessitate changes in the posting templates or posting procedures. Responsible for tracking changes made to ERA posting templates to include the addition of new carrier codes and plans. Responsible for testing and implementation of the new ERA payers. Responsible for coordination of documentation for requested deposits via the BOA automated clearinghouse. Responsible for reviewing reported CAS code issues. Monitors transition of ERA posting files from Waystar to WellStar to ensure timely posting. Responsible for reporting and balancing of Cash Applications deposits and postings. Provides posting assignments to team members Completes month reconciliation of posting files and deposits Ensures timely resolution and completion of assigned Epic WQs Identifies payer ERA and EFT enrollments for completion Completes other tasks as assigned by the department director. Trust/Engagement (Mandatory Content)
Builds a culture of trust and engagement as reflected in the Great Place to Work Trust Index Survey at a direct report, workgroup and hospital/entity level. Holds leaders accountable for behaviors that create trust and engagement. Performs all duties and responsibilities of this position in a manner that reflects the values of WellStar. Maintains and strengthens relationships with Revenue Cycle leadership and collaborates when developing and implementing process workflows and enhancements. Required Minimum Education
GED General or High School Diploma General-Preferred Bachelors Other-Preferred Required Minimum License(s) And Certification(s)
All certifications are required upon hire unless otherwise stated. Required Minimum Experience
Minimum 4 years experience in healthcare management or other management Required and Minimum 4 years previous supervisory experience in hospital payment management Preferred Required Minimum Skills
Broad proven practical experience in hospital billing, follow up, and customer service Medium Knowledge of hospital billing process and revenue cycle environment Medium Knowledge of state and federal regulations as they pertain to collection processes and procedures Medium Knowledge of and skill in the use of computers and related systems and software High Knowledge of insurance plan payment practices and billing requirements High Knowledge of and detailed understanding of managed care agreements Medium Knowledge of 835 payment file processing High Skill in problem solving in a variety of settings High Skill in motivating and directing the work and activities of staff with the ability to effectively delegate High Skill in technical and professional accounting Medium Skill in good oral, writen, and interpersonal communication, grammar, and spelling High Skill in time management and project management High Ability to effectively conduct regular department meetings Medium Ability to work cooperatively in a team environment High Ability to set climate for performance at optimum levels High Ability to establish and maintain a cohesive work team High Ability to work efficiently under pressure High Ability to apply appropriate supervisory, management, and leadership techniques in an operational setting High Ability to work independently and take initiative High Demonstrates a commitment to continuous learning and to operationalize that learning and top operationalize that learning High Ability to willingly accept responsibility and/or delegate responsibility High Ability to deal effectively with constant changes and be a change agent High Ability to deal with difficult people and/or difficult situations effectively High Ability to set priorities and use good judgement for self and staff High Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
#J-18808-Ljbffr