Service Support Specialist

Overview Career Opportunities with Kelly Generator & Equipment

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Responsibilities

Schedule all national account start-ups assigned to KGE by Generac

Provide support to our contractors, customers, and factory representatives

Utilize in-house software to submit appropriate documentation for payment by Generac

Utilize Generac website to pull credit memos and invoice jobs

Assist with dispatching technicians to assigned projects

Support the service team as needed

Rotate in after hours on-call rotation

Performs other related duties as assigned

Qualifications

Strong verbal and written communication skills

Strong organizational skills and attention to detail

Ability to develop relationships with co-workers & vendors

Experience in Microsoft Office (Excel, Word, Outlook)

Education/Experience

High school diploma.

1 year experience in customer service, administrative or related field

Physical Requirements

On-site position

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift 15 pounds at a time.

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