State of Delaware
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C/S Records Management Specialist
role at
State of Delaware
Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.
For more information, please visit https://dhss.delaware.gov/dhss/ today!
Summary Statement The Records Management Specialist is responsible for accurately and promptly entering, managing, and maintaining patient data and dental screening results within the Bureau of Oral Health and Dental Services (BOHDS) electronic dental records (EDR) system, ensuring accuracy and completeness. The role also involves preparing and organizing spreadsheets, generating patient dental report cards, and scheduling dental appointments. This position requires strong communication and teamwork skills, keen attention to detail, a minimum typing speed of 45 wpm, and proficiency in Microsoft Excel.
Essential Functions
Coordinates and manages the maintenance, storage, retrieval, retention, and disposal of an organization’s records including physical, electronic, and digital files, documents, reports, and other information.
Applies and ensures compliance with applicable laws, rules, regulations, standards, policies, and procedures, including procedures on security, confidentiality, and authorized access of records.
Reviews, processes, and evaluates information for completeness and accuracy, and resolves discrepancies by researching and correcting inaccurate records.
Creates and maintains a variety of record-keeping systems or logs to file, track, and retrieve documents or other information.
Prepares, maintains, and implements records retention schedules and disposes of records in accordance with legal and organizational requirements.
Recommends appropriate length of retention period, method of storage and disposal, and consults with records management or storage facility staff, as required.
Uses a variety of card files, microfiche/microfilm records, logs, and imaging or information systems, as well as computer software, to enter, update, modify, delete, retrieve, and report on information, records, and documents.
Performs office support activities such as preparing and distributing correspondence, billing, payment, or other documents; or creating, maintaining, updating, and merging documents or data.
Participates in developing and maintaining quality control and related records handling and management procedures, practices, and guidelines.
Educates and trains staff on proper record-keeping practices and policies.
Monitors and evaluates the performance of record-keeping systems and makes recommendations for improvements.
May evaluate and fulfill requests from the public and state agencies for public records.
Performs other related duties as required.
Job Requirements
One year of experience in record keeping such as maintaining, filing, tracking, and retrieving physical, electronic, and digital documents, reports, or other information.
One year of experience in document processing such as reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies, and procedures, resolving deficiencies, and tracking and monitoring activities.
One year of experience in using an automated information system to enter, update, modify, delete, retrieve/inquire, and report on data.
Six months’ experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases.
OR Possession of an Associate’s degree or higher.
Additional Posting Information This is a Casual/Seasonal position which is a non‑pension eligible position without healthcare and/or other benefits.
Conditions of Hire Applicants must be legally authorized to work in the United States. The State of Delaware participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. DHSS does not provide employment‑based sponsorship. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
Selection Process The application and supplemental questionnaire are evaluated based upon a rating of your education, training, and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title, and job duties. Once you have submitted your application on‑line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.
Accommodations Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling (800) 232‑5470 or by visiting delawarerelay.com. You may also call (302) 739‑5458 or email DHR_ADAConcerns@delaware.gov for additional applicant services support.
Equal‑Opportunity Statement The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.
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C/S Records Management Specialist
role at
State of Delaware
Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.
For more information, please visit https://dhss.delaware.gov/dhss/ today!
Summary Statement The Records Management Specialist is responsible for accurately and promptly entering, managing, and maintaining patient data and dental screening results within the Bureau of Oral Health and Dental Services (BOHDS) electronic dental records (EDR) system, ensuring accuracy and completeness. The role also involves preparing and organizing spreadsheets, generating patient dental report cards, and scheduling dental appointments. This position requires strong communication and teamwork skills, keen attention to detail, a minimum typing speed of 45 wpm, and proficiency in Microsoft Excel.
Essential Functions
Coordinates and manages the maintenance, storage, retrieval, retention, and disposal of an organization’s records including physical, electronic, and digital files, documents, reports, and other information.
Applies and ensures compliance with applicable laws, rules, regulations, standards, policies, and procedures, including procedures on security, confidentiality, and authorized access of records.
Reviews, processes, and evaluates information for completeness and accuracy, and resolves discrepancies by researching and correcting inaccurate records.
Creates and maintains a variety of record-keeping systems or logs to file, track, and retrieve documents or other information.
Prepares, maintains, and implements records retention schedules and disposes of records in accordance with legal and organizational requirements.
Recommends appropriate length of retention period, method of storage and disposal, and consults with records management or storage facility staff, as required.
Uses a variety of card files, microfiche/microfilm records, logs, and imaging or information systems, as well as computer software, to enter, update, modify, delete, retrieve, and report on information, records, and documents.
Performs office support activities such as preparing and distributing correspondence, billing, payment, or other documents; or creating, maintaining, updating, and merging documents or data.
Participates in developing and maintaining quality control and related records handling and management procedures, practices, and guidelines.
Educates and trains staff on proper record-keeping practices and policies.
Monitors and evaluates the performance of record-keeping systems and makes recommendations for improvements.
May evaluate and fulfill requests from the public and state agencies for public records.
Performs other related duties as required.
Job Requirements
One year of experience in record keeping such as maintaining, filing, tracking, and retrieving physical, electronic, and digital documents, reports, or other information.
One year of experience in document processing such as reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies, and procedures, resolving deficiencies, and tracking and monitoring activities.
One year of experience in using an automated information system to enter, update, modify, delete, retrieve/inquire, and report on data.
Six months’ experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases.
OR Possession of an Associate’s degree or higher.
Additional Posting Information This is a Casual/Seasonal position which is a non‑pension eligible position without healthcare and/or other benefits.
Conditions of Hire Applicants must be legally authorized to work in the United States. The State of Delaware participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. DHSS does not provide employment‑based sponsorship. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
Selection Process The application and supplemental questionnaire are evaluated based upon a rating of your education, training, and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title, and job duties. Once you have submitted your application on‑line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.
Accommodations Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling (800) 232‑5470 or by visiting delawarerelay.com. You may also call (302) 739‑5458 or email DHR_ADAConcerns@delaware.gov for additional applicant services support.
Equal‑Opportunity Statement The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.
#J-18808-Ljbffr