Hyatt Place Denver Airport - Front Desk Manager OEM

Join Our Team as a Front Desk Manager! About Us: At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Manager, you'll lead the way in ensuring the smooth operation of our Front Office, providing attentive, friendly, and efficient service to all guests. You'll play a crucial role in maximizing room revenue and occupancy while maintaining high standards of service. Key Skills/Responsibilities: Customer Service Orientation: Deliver exceptional service to guests, ensuring their needs are met and their experience is enhanced throughout their stay. Leadership and Supervisory Skills: Motivate, coach, counsel, and discipline Front Desk personnel, ensuring compliance with company standards and procedures. Problem-Solving Ability: Anticipate and address issues proactively to ensure smooth operations and guest satisfaction. Communication Skills: Clearly convey information and resolve concerns from co-workers and guests effectively. Financial Acumen: Manage financial aspects of the Front Desk, including maximizing room revenue and occupancy through effective rate management and analysis. Education & Experience: 5+ years of progressive experience in a hotel or related field with supervisory experience 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience. Proficient in Windows operating systems, spreadsheets, and word processing. Effective in handling stressful, high-pressure situations while maintaining composure and objectivity. Valid driver's license from the applicable state. Benefits: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Property Information:

Our Aurora hotel is located near Dick's Sporting Good Park, Aurora Sports Complex, Gateway Park, and Cherry Creek State Reservoir. We are also located ½ a mile from the Light Rail that puts you only minutes from Downtown Denver. Great location aside, guests will love our hotel's spacious rooms and convenient amenities like the indoor pool, 24hr fitness center, on-site dining, and complimentary shuttle service available by request. Aimbridge Hospitality is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is inclusive and respectful of all employees.

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