Umistone
Overview
POSITION OVERVIEW This Account Manager maintains and expands relationships with assigned account base customers, with the goal of maximizing sales/profit for every account and expanding CR market penetration within the assigned area. The Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company. This role builds and sustains productive relationships with current customers and prospects to grow sales and expand CR penetration with Designers, Architects and Builders’ segments. JOB RESPONSIBILITIES Establish productive, professional relationships with key personnel in assigned customer accounts. Coordinate the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers’ expectations. Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts. Proactively lead a joint company account planning process that develops mutual performance objectives, financial targets, and milestones for a one- and three-year period. Proactively assess, clarify, and validate customer needs on an ongoing basis. Develop a sales action plan to service accounts with high growth potential, collect strategic intel, and develop leads from existing accounts to expand designers, architects, and builders as potential customers. Participate actively with local professional organizations linked with CR's tactics and strategies. Create and execute plans to introduce and implement CR products in showrooms and key accounts to generate demand within the market. Expand Pompeii brand penetration by assigning more displays to qualified customers/locations. Lead solution development efforts that address customer needs, coordinating the involvement of all necessary company personnel. ACCOUNTABILITIES AND PERFORMANCE MEASURES Meet profitability expectations. Achieve customer objectives defined by company management. Complete customer account plans that meet company standards. Coordinate executive involvement with customer management. Work with Customer Service Representatives to ensure customer satisfaction and problem resolution. Meet quarterly targets as related to the CR- Display program when posted. Visit every customer with displays at least once per month, with mandatory report visits via email to the Director of Sales. Strategize and organize the assigned territory/region and plan sales calls weekly. Develop an action plan to approach designers, architects and builders when fabricator leads are found during weekly visits. Promote and execute product knowledge at customer locations and, if possible, invite customers to CR branches. Actively participate in and leverage branch events to increase sales. REQUIREMENTS/EDUCATION AND EXPERIENCE Bachelor’s Degree or proven track record of at least 10 years of experience in sales and marketing is required. Prefer knowledge and experience in the building material industry. Ability to develop a comprehensive understanding of CR's competitors and assist in developing plans to beat them. Detail-oriented and highly organized with a hunter mentality in developing and executing strategic plans. Ability to discover, create, and develop new opportunities. Excellent verbal communication and writing skills, with the desire, ability, and competitiveness to succeed. Minimum 50% travel on a regional basis to cover the territory. PERSONAL ATTRIBUTES Critical Thinking – adaptable, flexible, problem solving, and a desire to learn. Work Ethic – drive, multitasking, organization, time management, strategic planning, and results orientation. BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long-Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance EEO At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to speak or hear, sit for extended periods, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time position that requires overtime as business needs dictate. OTHER DUTIES Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that may be required. Duties and responsibilities may change at any time, with or without notice. PRIVACY NOTICE We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data. This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent. By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at recruitment@crhomeusa.com.
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POSITION OVERVIEW This Account Manager maintains and expands relationships with assigned account base customers, with the goal of maximizing sales/profit for every account and expanding CR market penetration within the assigned area. The Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company. This role builds and sustains productive relationships with current customers and prospects to grow sales and expand CR penetration with Designers, Architects and Builders’ segments. JOB RESPONSIBILITIES Establish productive, professional relationships with key personnel in assigned customer accounts. Coordinate the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers’ expectations. Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts. Proactively lead a joint company account planning process that develops mutual performance objectives, financial targets, and milestones for a one- and three-year period. Proactively assess, clarify, and validate customer needs on an ongoing basis. Develop a sales action plan to service accounts with high growth potential, collect strategic intel, and develop leads from existing accounts to expand designers, architects, and builders as potential customers. Participate actively with local professional organizations linked with CR's tactics and strategies. Create and execute plans to introduce and implement CR products in showrooms and key accounts to generate demand within the market. Expand Pompeii brand penetration by assigning more displays to qualified customers/locations. Lead solution development efforts that address customer needs, coordinating the involvement of all necessary company personnel. ACCOUNTABILITIES AND PERFORMANCE MEASURES Meet profitability expectations. Achieve customer objectives defined by company management. Complete customer account plans that meet company standards. Coordinate executive involvement with customer management. Work with Customer Service Representatives to ensure customer satisfaction and problem resolution. Meet quarterly targets as related to the CR- Display program when posted. Visit every customer with displays at least once per month, with mandatory report visits via email to the Director of Sales. Strategize and organize the assigned territory/region and plan sales calls weekly. Develop an action plan to approach designers, architects and builders when fabricator leads are found during weekly visits. Promote and execute product knowledge at customer locations and, if possible, invite customers to CR branches. Actively participate in and leverage branch events to increase sales. REQUIREMENTS/EDUCATION AND EXPERIENCE Bachelor’s Degree or proven track record of at least 10 years of experience in sales and marketing is required. Prefer knowledge and experience in the building material industry. Ability to develop a comprehensive understanding of CR's competitors and assist in developing plans to beat them. Detail-oriented and highly organized with a hunter mentality in developing and executing strategic plans. Ability to discover, create, and develop new opportunities. Excellent verbal communication and writing skills, with the desire, ability, and competitiveness to succeed. Minimum 50% travel on a regional basis to cover the territory. PERSONAL ATTRIBUTES Critical Thinking – adaptable, flexible, problem solving, and a desire to learn. Work Ethic – drive, multitasking, organization, time management, strategic planning, and results orientation. BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long-Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance EEO At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to speak or hear, sit for extended periods, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time position that requires overtime as business needs dictate. OTHER DUTIES Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that may be required. Duties and responsibilities may change at any time, with or without notice. PRIVACY NOTICE We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data. This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent. By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at recruitment@crhomeusa.com.
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