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Workers Credit Union

Part-Time Branch Member Service Representative II

Workers Credit Union, Florida, New York, United States

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Part-Time Branch Member Service Representative II Base pay range: $21.45/hr – $26.81/hr

Department:

Orange Branch – Orange, MA Reports to:

Branch Manager Classification:

On-Site, Non-Exempt Pay Grade:

7 – $21.45 – $26.81

Hours:

Weekday AM 8:00 – 1:00; PM 12:00 – 5:00; Saturday required 8:00 – 1:00 or 1:00 – 6:00

Position Summary:

Deliver exceptional member service, process transactions, educate members, and drive referrals.

Key Responsibilities:

Open and service all deposit and loan accounts.

Accurately process teller transactions, including deposits, withdrawals, loan payments, and check cashing, and assist with end-of-day balancing.

Drive sales by developing positive member experience and focusing on solutions that meet members’ needs.

Identify and refer members to internal business partners for small business, investment, mortgage, consumer, and insurance services.

Participate in all sales activities to achieve branch goals in product sales, loan and deposit growth, and referrals.

Provide exceptional member service by addressing and resolving inquiries, issues, and complaints promptly.

Qualifications:

High School diploma or equivalent required.

Minimum of one year of branch banking experience.

About Workers Credit Union:

Since 1914, Workers Credit Union has grown to over $2.6 B in assets and serves over 120 k members. Join us to help members improve their financial wellness.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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