State of Oregon
Transportation Services Representative 1
State of Oregon, Redmond, Oregon, United States, 97756
Overview
Initial Posting Date:
10/10/2025 Application Deadline:
10/27/2025 Agency:
Department of Transportation Salary Range:
$3,856 - $5,325 Position Type:
Employee Position Title:
Transportation Services Representative 1 Job Description:
Transportation Services Representative 1 – Oregon Department of Transportation, Driver and Motor Vehicles Division (DMV), Field Services Group / Central Region, Redmond This position is open for recruitment and fully funded following the 2025 Special Legislative Session.
What the role is
Bring your customer service skills to the Redmond DMV as a transportation services representative. In this role, you will assist the public with obtaining a driver license, registering vehicles and issuing permits and license plates. You will administer knowledge, skill and vision tests to potential drivers, ensure correct fees are collected, provide information about regulations and policies, and administer behind-the-wheel drive tests. Training is provided to help you make decisions using vehicle laws, agency policies and regulations.
We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions.
Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.
Day in the life
Help the public register vehicles and apply for permits. Provide exceptional customer service while following privacy laws. Communicate clearly with customers from diverse backgrounds to accurately answer complex questions in an easily understood way. Produce photo licenses, instruction permits and identification cards. Administer, correct and explain driver license tests. Conduct and interpret results of driver vision tests. Perform physical examinations of vehicles and verify vehicle identification numbers. Prepare daily bank deposits and account for sensitive inventory. Occasionally perform relief work in other DMV offices within the region. May require standing for extended periods, working in inclement weather, irregular schedules, and lifting up to 25 pounds. To request a copy of the position description, which includes all duties and working conditions, email ODOTRecruitment@odot.oregon.gov.
What’s in it for you
Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave, and more. Learn about working at the Oregon Department of Transportation and the benefits we offer. Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, the salary offer will be based on your application materials. Ensure your materials are detailed, accurate, and reflect your skills and experience. The salary range listed is the non-PERS monthly salary range. If you are a participating PERS member or become PERS eligible, the salary range will increase by 6.95%. Public Service Loan Forgiveness opportunity.
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Minimum qualifications
Two years of public contact/customer service experience involving in-person or phone interactions with the public, providing information about services/programs or explaining/applying rules, regulations, and procedures. AND Experience or training using computers to retrieve and input data. AND Three months experience collecting money and making change. Completion of an associate’s degree will substitute for one year of public contact experience.
Special qualifications
Driving is an essential function of this position. You must have a valid US driver license and an acceptable driving record. Pre-employment driving records checks will be conducted on final candidates. Your license does not have to be issued in Oregon to be considered.
What we’d like to see
If you have these attributes, let us know in your application materials. You do not need all of these qualities to be eligible. We may use transferable skills, experience and education to help us decide who will move forward. Experience working in a fast-paced environment and handling stressful situations. Demonstrated computer literacy and reading comprehension skills. Experience providing excellent customer service. Experience handling multiple assignments and frequent interruptions. Experience interpreting and communicating complex rules and policies to customers.
How to apply
Complete the required steps:
Fill out the application or attach a resume. Include dates (MM/YYYY) for each employer. Complete the questionnaire and answer checkbox-style questions before submitting the application.
After submitting, respond to public records request authorization and gender identity questionnaire. If you are a current State of Oregon employee, these tasks will appear in your Workday inbox. Veteran applicants may receive preference. Upload instructions will be available after you submit your application.
Need help?
For questions, call 503-931-1206 or email ODOTRecruitmentTP@odot.oregon.gov.
Additional information
We do not offer visa sponsorship. If hired, you will fill out the I-9 form. We are not an E-Verify employer. The State of Oregon does not request age or birth dates during the application process. We may use this recruitment to fill multiple or future vacancies. Final candidates may undergo name-based and fingerprint-based criminal background checks and other pre-employment checks as required. You will be represented by SEIU. ODOT is an Equal Employment Opportunity and Affirmative Action Employer. Questions about EEO/AA/ADA: 1-877-336-6368. Oregon Relay Service: 7-1-1.
#LI-ODOT
#LI-DNP
#LI-Onsite
Customer Service, DMV
#J-18808-Ljbffr
Initial Posting Date:
10/10/2025 Application Deadline:
10/27/2025 Agency:
Department of Transportation Salary Range:
$3,856 - $5,325 Position Type:
Employee Position Title:
Transportation Services Representative 1 Job Description:
Transportation Services Representative 1 – Oregon Department of Transportation, Driver and Motor Vehicles Division (DMV), Field Services Group / Central Region, Redmond This position is open for recruitment and fully funded following the 2025 Special Legislative Session.
What the role is
Bring your customer service skills to the Redmond DMV as a transportation services representative. In this role, you will assist the public with obtaining a driver license, registering vehicles and issuing permits and license plates. You will administer knowledge, skill and vision tests to potential drivers, ensure correct fees are collected, provide information about regulations and policies, and administer behind-the-wheel drive tests. Training is provided to help you make decisions using vehicle laws, agency policies and regulations.
We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions.
Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.
Day in the life
Help the public register vehicles and apply for permits. Provide exceptional customer service while following privacy laws. Communicate clearly with customers from diverse backgrounds to accurately answer complex questions in an easily understood way. Produce photo licenses, instruction permits and identification cards. Administer, correct and explain driver license tests. Conduct and interpret results of driver vision tests. Perform physical examinations of vehicles and verify vehicle identification numbers. Prepare daily bank deposits and account for sensitive inventory. Occasionally perform relief work in other DMV offices within the region. May require standing for extended periods, working in inclement weather, irregular schedules, and lifting up to 25 pounds. To request a copy of the position description, which includes all duties and working conditions, email ODOTRecruitment@odot.oregon.gov.
What’s in it for you
Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave, and more. Learn about working at the Oregon Department of Transportation and the benefits we offer. Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, the salary offer will be based on your application materials. Ensure your materials are detailed, accurate, and reflect your skills and experience. The salary range listed is the non-PERS monthly salary range. If you are a participating PERS member or become PERS eligible, the salary range will increase by 6.95%. Public Service Loan Forgiveness opportunity.
Want to know about new job postings?
Subscribe to receive weekly email notifications.
Minimum qualifications
Two years of public contact/customer service experience involving in-person or phone interactions with the public, providing information about services/programs or explaining/applying rules, regulations, and procedures. AND Experience or training using computers to retrieve and input data. AND Three months experience collecting money and making change. Completion of an associate’s degree will substitute for one year of public contact experience.
Special qualifications
Driving is an essential function of this position. You must have a valid US driver license and an acceptable driving record. Pre-employment driving records checks will be conducted on final candidates. Your license does not have to be issued in Oregon to be considered.
What we’d like to see
If you have these attributes, let us know in your application materials. You do not need all of these qualities to be eligible. We may use transferable skills, experience and education to help us decide who will move forward. Experience working in a fast-paced environment and handling stressful situations. Demonstrated computer literacy and reading comprehension skills. Experience providing excellent customer service. Experience handling multiple assignments and frequent interruptions. Experience interpreting and communicating complex rules and policies to customers.
How to apply
Complete the required steps:
Fill out the application or attach a resume. Include dates (MM/YYYY) for each employer. Complete the questionnaire and answer checkbox-style questions before submitting the application.
After submitting, respond to public records request authorization and gender identity questionnaire. If you are a current State of Oregon employee, these tasks will appear in your Workday inbox. Veteran applicants may receive preference. Upload instructions will be available after you submit your application.
Need help?
For questions, call 503-931-1206 or email ODOTRecruitmentTP@odot.oregon.gov.
Additional information
We do not offer visa sponsorship. If hired, you will fill out the I-9 form. We are not an E-Verify employer. The State of Oregon does not request age or birth dates during the application process. We may use this recruitment to fill multiple or future vacancies. Final candidates may undergo name-based and fingerprint-based criminal background checks and other pre-employment checks as required. You will be represented by SEIU. ODOT is an Equal Employment Opportunity and Affirmative Action Employer. Questions about EEO/AA/ADA: 1-877-336-6368. Oregon Relay Service: 7-1-1.
#LI-ODOT
#LI-DNP
#LI-Onsite
Customer Service, DMV
#J-18808-Ljbffr