Kaiser Permanente
Overview
Job Summary: Under the immediate supervision of the Manager, the Mobile Health Vehicle Operator is safely and responsibly driving the Mobile Health Vehicle to and from its home location to a wide variety of locations throughout the island of Oahu. Responsible for monitoring and ensuring maintenance and service needs are met for the vehicle. Performs proper set-up and breakdown of the vehicle to service patients. Provides general reception including registration, answering the telephone, assisting patients in obtaining medical services, scheduling patients for medical appointments and collecting payments for services rendered. Responsibilities
Primary driver of the (40ft) health vehicle. Vehicle pick up, delivery, set-up, tear down, including onboard generator, septic and power, and all electronic equipment, such as computer, printer, fax, etc., returning vehicle to designated facility at end of event. Ensures proper and timely scheduled maintenance of vehicle, including tracking maintenance. Maintains and checks equipment for malfunction and/or damage. Identifies current and potential vehicle problems and notifies Administrative Production Manager immediately. Ensures vehicle fuel level is sufficient and drives MHV to appropriate vendor for fueling, recording fuel usage. Assists with initial problem identification and solution under the direction of a higher level resource. Responsible for inventory of RV including electronic assets, equipment, supplies and other items associated with the RV. Interacts with members/patients to schedule appointments. Greets members using KP market service standards (A-heart and 4-habits) to ensure aloha and provide exceptional customer/reception services. Collects payment for services rendered. Answers and returns telephone calls and messages. Provide excellent customer service to patients, employers, and staff. Prepare and process a variety of forms (e.g., AVS, off-work/back to work, exchange of records). Works closely with clinical staff. Exhibits strong interpersonal skills. Stocks and supplies medical office materials (some lifting required, up to 75 lbs). Cleans and organizes vehicle (in-between scheduled EVS). Hook up, fills, empties and disconnects water/waste tanks at MHV home location. Performs fundamental IT trouble-shooting. May perform other duties as required. SPECIAL JOB FEATURES: Starting and end times may vary. This role requires routine travel to employer sites and community locations throughout Oahu. The position may include working on weekends on occasion.
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Job Summary: Under the immediate supervision of the Manager, the Mobile Health Vehicle Operator is safely and responsibly driving the Mobile Health Vehicle to and from its home location to a wide variety of locations throughout the island of Oahu. Responsible for monitoring and ensuring maintenance and service needs are met for the vehicle. Performs proper set-up and breakdown of the vehicle to service patients. Provides general reception including registration, answering the telephone, assisting patients in obtaining medical services, scheduling patients for medical appointments and collecting payments for services rendered. Responsibilities
Primary driver of the (40ft) health vehicle. Vehicle pick up, delivery, set-up, tear down, including onboard generator, septic and power, and all electronic equipment, such as computer, printer, fax, etc., returning vehicle to designated facility at end of event. Ensures proper and timely scheduled maintenance of vehicle, including tracking maintenance. Maintains and checks equipment for malfunction and/or damage. Identifies current and potential vehicle problems and notifies Administrative Production Manager immediately. Ensures vehicle fuel level is sufficient and drives MHV to appropriate vendor for fueling, recording fuel usage. Assists with initial problem identification and solution under the direction of a higher level resource. Responsible for inventory of RV including electronic assets, equipment, supplies and other items associated with the RV. Interacts with members/patients to schedule appointments. Greets members using KP market service standards (A-heart and 4-habits) to ensure aloha and provide exceptional customer/reception services. Collects payment for services rendered. Answers and returns telephone calls and messages. Provide excellent customer service to patients, employers, and staff. Prepare and process a variety of forms (e.g., AVS, off-work/back to work, exchange of records). Works closely with clinical staff. Exhibits strong interpersonal skills. Stocks and supplies medical office materials (some lifting required, up to 75 lbs). Cleans and organizes vehicle (in-between scheduled EVS). Hook up, fills, empties and disconnects water/waste tanks at MHV home location. Performs fundamental IT trouble-shooting. May perform other duties as required. SPECIAL JOB FEATURES: Starting and end times may vary. This role requires routine travel to employer sites and community locations throughout Oahu. The position may include working on weekends on occasion.
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