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Prime Inc.

Banquet Captain

Prime Inc., Springfield, Missouri, us, 65897

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Banquet Captain

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Prime Inc.

The Oasis Hotel & Oasis Convention Center is seeking dedicated individuals committed to providing memorable experiences to our guests.

Our award-winning hotel offers 173 guest rooms and over 30,000 sq ft of meeting space. It features Fire & Ice Restaurant & Bar, Springfield’s only ice bar.

Our core values include:

Passion:

Passionate about our work and our team

Respect:

Mutual respect for colleagues and guests

Extreme Service:

Going above and beyond for guests

Family & Community:

Building a supportive community

Innovation & Uniqueness:

Embracing our identity as a regional oasis

Honesty & Integrity:

Maintaining transparency and professionalism

The Banquet Captain supervises catered events, overseeing setup, execution, and teardown, ensuring guest satisfaction through constant communication with on-site contacts.

Responsibilities include:

Coordinating room setup and Food & Beverage service per BEO

Assisting with Audio/Visual setup

Managing banquet staff and setup teams

Conducting staff lineups and inspecting uniforms

Communicating with on-site contacts during events

Knowledge of menu items and ingredients

Training new banquet staff

Resolving guest complaints or escalating as needed

Attending weekly BEO meetings

Enforcing hotel policies

Requirements:

Management or supervisory experience

Excellent communication and guest service skills

Strong organizational and planning skills

Ability to work in a fast-paced environment

Positive, professional attitude

Dependability and energy

Previous restaurant or banquet experience

Bartending and Audio Visual experience preferred

Flexible scheduling

Physical Requirements:

Constant standing and walking

Frequent bending, squatting, handling, grasping

Ability to lift/carry 50 lbs and push/pull 97 lbs

Must pass a physical exam

Working Environment:

Indoor, fast-paced setting.

Job Details:

Mid-Senior level

Full-time

Management role in the Hospitality industry

Note: This job posting is active. Apply to join our team!

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