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The Colony Hotel

Banquet Captain

The Colony Hotel, Kennebunkport, Maine, us, 04046

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The Colony Hotel Location Description: Welcome to The Colony Hotel in the picturesque setting of Maine, proudly part of the Pyramid Global Hospitality portfolio. Offering 140 charming guest rooms and 10,000 sq ft of versatile meeting space, The Colony Hotel is a coastal retreat that supports professional growth and development within a People First culture. Overview

We are looking for a highly motivated Banquet Captain to join our team. This individual will help to direct the setup and preparation of banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. Assisting the F&B Managers, this individual will lead the performance of all hourly banquet food and beverage servers and housemen and is the personal representative of the property to banquet guests. They will coordinate all aspects of the room set-up, food and beverage service, enhance guest satisfaction and maximize revenues. If you have experience with leading high volume catering and banquet events, making meaningful connections, and stepping up to win the day, we want you. This is a tremendous opportunity for a driven person to grow and learn at a world-class property. Your Role

Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and putting out table centerpieces. Service to include picking up food from back hall, carrying trays to function location, serving food and clearing dishes from tables. Break down to include bussing tables, putting away dirty linen and centerpieces. Responsibilities also include cleaning of back hall and organizing storerooms. Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc. Assists as needed with event room setup according to meal period and table needs. Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked. Serves food and beverages to guests; removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen. Cleans and sanitizes tables and/or counters & seats after guests are finished. Explains how various menu items are prepared, cooking methods and ingredients. Takes into consideration any special requests and dietary issues made by the guest. Provides general property information; offers warm and sincere welcome/farewell for all guests. Interacts with staff in a professional manner, assisting other departments with necessary information. Ensures final quality check on food and beverage items prior to serving guests. Monitors assigned tables for customer satisfaction, quality, and additional service. Addresses any guest issue promptly and with high concern. Aids other events and restaurant staff as needed. Qualifications

An energetic and agile nature, capable of keeping up with the fast-paced demands of a bustling hotel environment. Excellent communication skills to interact with guests and colleagues, both verbally and non-verbally (a smile can speak volumes!). Strong organizational skills to prioritize tasks and meet deadlines without breaking a sweat. A team player mentality, willing to lend a hand wherever needed. Physical fitness to handle the physical demands of the job, including bending and lifting. Seniority level

Not Applicable Employment type

Full-time Job function

Other Industries

Restaurants

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