HMA Mortgage
Join to apply for the
Client Concierge Manager
role at
HMA Mortgage 2 months ago Be among the first 25 applicants Join to apply for the
Client Concierge Manager
role at
HMA Mortgage The Client Concierge Manager’s is one of the faces of our team and one of the first to have the opportunity to make a first impression to our customers and ensure that same great first impression is carried throughout the entire transaction. This role is a blend of client management, marketing, event coordination, and social media engagement to drive a first-class client experience and continue to strengthen our brand’s presence.
Job Duties To Include But Not Limited To
Serve as a primary point of contact for new and existing clients, ensuring a welcoming first impression. Handle client inquiries, follow-ups, and relationship building with a focus on exceptional service. Contact leads to converting them to a mortgage application. Collaborate with the team and Branch Manager to develop and execute marketing strategies to promote our brand and services. Assist in preparing and distributing marketing materials, including customer mailers, social media content creation, and live events. Plan, organize and promote events intended to enhance our Brand and make them an amazing experience for our customers and/or partners. Help manage social media platforms, posting engaging content to enhance brand visibility. Oversee the preparation and distribution to client appreciation items such as gift cards, handwritten thank you cards. General office management duties.
Qualifications
Excellent Communication and Interpersonal skills. Proven experience in client relations, marketing, event Coordination, and social media management. Detailed and Organized Proficient with CRM software, social media platform, and marketing tools. Experience in mortgage a plus. Experience in Canva and graphic design a plus.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Referrals increase your chances of interviewing at HMA Mortgage by 2x Get notified about new Client Manager jobs in
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Client Concierge Manager
role at
HMA Mortgage 2 months ago Be among the first 25 applicants Join to apply for the
Client Concierge Manager
role at
HMA Mortgage The Client Concierge Manager’s is one of the faces of our team and one of the first to have the opportunity to make a first impression to our customers and ensure that same great first impression is carried throughout the entire transaction. This role is a blend of client management, marketing, event coordination, and social media engagement to drive a first-class client experience and continue to strengthen our brand’s presence.
Job Duties To Include But Not Limited To
Serve as a primary point of contact for new and existing clients, ensuring a welcoming first impression. Handle client inquiries, follow-ups, and relationship building with a focus on exceptional service. Contact leads to converting them to a mortgage application. Collaborate with the team and Branch Manager to develop and execute marketing strategies to promote our brand and services. Assist in preparing and distributing marketing materials, including customer mailers, social media content creation, and live events. Plan, organize and promote events intended to enhance our Brand and make them an amazing experience for our customers and/or partners. Help manage social media platforms, posting engaging content to enhance brand visibility. Oversee the preparation and distribution to client appreciation items such as gift cards, handwritten thank you cards. General office management duties.
Qualifications
Excellent Communication and Interpersonal skills. Proven experience in client relations, marketing, event Coordination, and social media management. Detailed and Organized Proficient with CRM software, social media platform, and marketing tools. Experience in mortgage a plus. Experience in Canva and graphic design a plus.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Referrals increase your chances of interviewing at HMA Mortgage by 2x Get notified about new Client Manager jobs in
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