Walmart
Position Summary
Provides member service by acknowledging the member and identifying member needs providing guidance and support to members regarding selfservice technology assisting members with purchasing decisions locating merchandise resolving member issues and concerns and promoting the company's products and services What you'll do
Assists with supervising associates in the assigned area by assigning duties, communicating goals and feedback, training associates on processes and procedures, providing direction on member service approaches and techniques, ensuring member complaints and issues are resolved according to company guidelines, and supporting open communication policies. Participates in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Receives and stocks supplies and merchandise from distribution centers and vendors, organizes and maintains the sales floor, and completes required documentation following company policies and procedures. Maintains safety of the facility by conducting safety checks, forklift procedures, handling hazardous materials according to standard guidelines, and reporting unsafe situations to management. Ensures maintenance of the sales floor and merchandise presentation, handles claims and returns, zones areas, stocks, organizes merchandise, and sets up displays while pricing and signing merchandise as required. Identifies shrink and damages and secures fragile and high-shrink merchandise. Monitors product quality, rotation, dating, recalls, and sanitation standards, and ensures proper stocking and cleaning across departments. Oversees club pick up order picking and staging, ensuring products are selected and staged according to policy and procedures. Develops and communicates processes and practices to meet business needs, analyzes information from multiple sources, monitors progress, and identifies improvement opportunities. Demonstrates and enforces compliance with policies, procedures, and ethics, and supports open door policy while assisting management with correcting ethical and compliance issues. Leads and participates in teams, coordinates work, provides feedback, and models adapting to change or new challenges while considering customer needs and business priorities. Respect the Individual, Act with Integrity, and Serve our Customers and Members by delivering results, putting the customer first, and continuously seeking improvements. Strive for Excellence by embracing new technologies and skills and supporting others through change. Benefits
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet. Health benefits
include medical, vision and dental coverage Financial benefits
include 401(k), stock purchase and company-paid life insurance Paid time off benefits
include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable. For information about PTO, see One.Walmart notices. Other benefits
include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific plan terms. For information about benefits and eligibility, see One.Walmart at Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Must be 18 years of age or older. 6 months retail experience AND 6 months customer service experience. Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Leading a team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others Primary Location
3122 Dick Wilson Blvd, Tallahassee, FL 32301-5137, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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Provides member service by acknowledging the member and identifying member needs providing guidance and support to members regarding selfservice technology assisting members with purchasing decisions locating merchandise resolving member issues and concerns and promoting the company's products and services What you'll do
Assists with supervising associates in the assigned area by assigning duties, communicating goals and feedback, training associates on processes and procedures, providing direction on member service approaches and techniques, ensuring member complaints and issues are resolved according to company guidelines, and supporting open communication policies. Participates in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Receives and stocks supplies and merchandise from distribution centers and vendors, organizes and maintains the sales floor, and completes required documentation following company policies and procedures. Maintains safety of the facility by conducting safety checks, forklift procedures, handling hazardous materials according to standard guidelines, and reporting unsafe situations to management. Ensures maintenance of the sales floor and merchandise presentation, handles claims and returns, zones areas, stocks, organizes merchandise, and sets up displays while pricing and signing merchandise as required. Identifies shrink and damages and secures fragile and high-shrink merchandise. Monitors product quality, rotation, dating, recalls, and sanitation standards, and ensures proper stocking and cleaning across departments. Oversees club pick up order picking and staging, ensuring products are selected and staged according to policy and procedures. Develops and communicates processes and practices to meet business needs, analyzes information from multiple sources, monitors progress, and identifies improvement opportunities. Demonstrates and enforces compliance with policies, procedures, and ethics, and supports open door policy while assisting management with correcting ethical and compliance issues. Leads and participates in teams, coordinates work, provides feedback, and models adapting to change or new challenges while considering customer needs and business priorities. Respect the Individual, Act with Integrity, and Serve our Customers and Members by delivering results, putting the customer first, and continuously seeking improvements. Strive for Excellence by embracing new technologies and skills and supporting others through change. Benefits
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet. Health benefits
include medical, vision and dental coverage Financial benefits
include 401(k), stock purchase and company-paid life insurance Paid time off benefits
include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable. For information about PTO, see One.Walmart notices. Other benefits
include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific plan terms. For information about benefits and eligibility, see One.Walmart at Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Must be 18 years of age or older. 6 months retail experience AND 6 months customer service experience. Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Leading a team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others Primary Location
3122 Dick Wilson Blvd, Tallahassee, FL 32301-5137, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
#J-18808-Ljbffr