Walmart
Position Summary
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, ensuring compliance with company policies and procedures, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching and evaluating associates.
Communicates and supports membership by providing information on membership types, programs and benefits to current and prospective members; processes memberships, upgrades, and credit accounts; encourages membership renewals; participates in sales and marketing events; completes and maintains marketing recaps and other required documentation; strives to meet membership goals and promote the value of Sams Club products and services.
Provides and ensures member service by acknowledging the member and identifying member needs; assists members with purchasing decisions; locates merchandise; guides and supports members regarding self-service technology; assists members with transactions using registers or self-checkout; ensures club pick-up orders are filled.
Oversees assigned area by handling claims and returns; zones the area; arranges and organizes merchandise; identifies shrink and damages; maintains availability of carts/flatbeds; assists members with transporting items; uses cart retrieval equipment according to policies; maintains parking lot cleanliness.
Completes accounting records and documents by following accounting procedures; provides funds for proper register operation; creates and interprets financial analysis reports; assists with accounting investigations; prepares daily deposits; oversees cash fund transfers; investigates overages and shortages; maintains confidentiality and accuracy of financial and personal information.
Develops and implements processes to meet business needs by collaborating with managers, coworkers, customers and partners; analyzes information, monitors progress and results, and identifies improvement opportunities.
Demonstrates and promotes compliance with company policies, procedures and ethics; explains and guides others in applying these in daily work; assists management with correcting ethical and compliance issues.
Leads and participates in teams, coordinates work, provides feedback and support to ensure timelines and quality; models adaptability to change.
Respect the Individual
Embraces differences and fosters a culture of belonging; creates opportunities for associates to thrive; works as a team and communicates with energy and positivity; mentors and develops others; recognizes contributions and accomplishments.
Act with Integrity
Maintains high standards of integrity, ethics, and compliance; holds oneself and others accountable; supports Walmart’s goals and culture.
Serve our Customers and Members
Delivers results with the customer first mindset; makes decisions based on reliable information; balances short- and long-term priorities and considers impact on the team and stakeholders.
Strive for Excellence
Displays curiosity, takes calculated risks, demonstrates resilience; drives continuous improvements, learns new technologies and skills, and supports others through change.
At Sam’s Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet.
Health benefits
include medical, vision and dental coverage
Financial benefits
include 401(k), stock purchase and company-paid life insurance
Paid time off benefits
include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment and will meet or exceed paid sick leave requirements where applicable. For information about PTO, see the company notices.
Other benefits
include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company-paid education benefit program for associates in Walmart and Sam’s Club facilities; programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to plan terms. For information about benefits and eligibility, see One.Walmart at the location notes provided by the employer.
Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience
Must be 18 years of age or older
Preferred Qualifications
Leading a front-end team, supervising experience including hiring, evaluating, mentoring, developing, and managing the workload of others
Primary Location 3122 Dick Wilson Blvd, Tallahassee, FL 32301-5137, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, ensuring compliance with company policies and procedures, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching and evaluating associates.
Communicates and supports membership by providing information on membership types, programs and benefits to current and prospective members; processes memberships, upgrades, and credit accounts; encourages membership renewals; participates in sales and marketing events; completes and maintains marketing recaps and other required documentation; strives to meet membership goals and promote the value of Sams Club products and services.
Provides and ensures member service by acknowledging the member and identifying member needs; assists members with purchasing decisions; locates merchandise; guides and supports members regarding self-service technology; assists members with transactions using registers or self-checkout; ensures club pick-up orders are filled.
Oversees assigned area by handling claims and returns; zones the area; arranges and organizes merchandise; identifies shrink and damages; maintains availability of carts/flatbeds; assists members with transporting items; uses cart retrieval equipment according to policies; maintains parking lot cleanliness.
Completes accounting records and documents by following accounting procedures; provides funds for proper register operation; creates and interprets financial analysis reports; assists with accounting investigations; prepares daily deposits; oversees cash fund transfers; investigates overages and shortages; maintains confidentiality and accuracy of financial and personal information.
Develops and implements processes to meet business needs by collaborating with managers, coworkers, customers and partners; analyzes information, monitors progress and results, and identifies improvement opportunities.
Demonstrates and promotes compliance with company policies, procedures and ethics; explains and guides others in applying these in daily work; assists management with correcting ethical and compliance issues.
Leads and participates in teams, coordinates work, provides feedback and support to ensure timelines and quality; models adaptability to change.
Respect the Individual
Embraces differences and fosters a culture of belonging; creates opportunities for associates to thrive; works as a team and communicates with energy and positivity; mentors and develops others; recognizes contributions and accomplishments.
Act with Integrity
Maintains high standards of integrity, ethics, and compliance; holds oneself and others accountable; supports Walmart’s goals and culture.
Serve our Customers and Members
Delivers results with the customer first mindset; makes decisions based on reliable information; balances short- and long-term priorities and considers impact on the team and stakeholders.
Strive for Excellence
Displays curiosity, takes calculated risks, demonstrates resilience; drives continuous improvements, learns new technologies and skills, and supports others through change.
At Sam’s Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet.
Health benefits
include medical, vision and dental coverage
Financial benefits
include 401(k), stock purchase and company-paid life insurance
Paid time off benefits
include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment and will meet or exceed paid sick leave requirements where applicable. For information about PTO, see the company notices.
Other benefits
include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company-paid education benefit program for associates in Walmart and Sam’s Club facilities; programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to plan terms. For information about benefits and eligibility, see One.Walmart at the location notes provided by the employer.
Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience
Must be 18 years of age or older
Preferred Qualifications
Leading a front-end team, supervising experience including hiring, evaluating, mentoring, developing, and managing the workload of others
Primary Location 3122 Dick Wilson Blvd, Tallahassee, FL 32301-5137, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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