Oak View Group
Banquet Supervisor | Part-Time | Mass Mutual Center
Oak View Group, Springfield, Massachusetts, us, 01119
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Banquet Supervisor | Part-Time | Mass Mutual Center
role at
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential arenas, convention centers, music festivals, performing arts centers, and cultural institutions.
Position Summary
The
Banquet Supervisor
oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service. Banquet supervisors are also responsible for training and coaching of the banquet staff.
This role will pay an hourly rate of $18.00-$24.00
Benefits for Part-Time roles:
401(k) Savings Plan and 401(k) matching
This position will remain open until January 9, 2026.
Responsibilities
Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded
Improves guest satisfaction by addressing complaints promptly and effectively
Coordinates with other departments to arrange for the delivery of requested services
Maintains constant contact with kitchen staff to ensure effective communication between food production and food service
Ensures all functions are set and staff is prepared and organized before required time on BEO
Inspects table settings and ensures cleanliness and attractive presentation
Ensures proper setting of buffet and other service tables
Arranges for and ensures proper sequence of service for each event
Supervises clearing and post-function cleanup and garbage removal
Maintains clean and orderly back areas and storage areas
Assures that all china, glassware, silverware, linen, etc. are returned to their proper locations
Supervises handling, storage, and security of catering equipment and decor
Assists with staff training programs
Conducts regular staff meetings to build rapport and keep colleagues informed
Projects the department vision and measures progress
Attends weekly food and beverage meetings to evaluate strategies for guest experience improvements
Reviews scheduling and labor needs to meet guest needs and maximize efficiency
Works with the Executive Chef to ensure inventories are stocked for Food & Beverage events
Works with Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms
Become familiar with the computer systems used in food and beverage operations and related administration
Qualifications
Associate’s degree (A.A.) or equivalent from a two-year college or technical school; one to two years related experience and/or training; or equivalent combination of education and experience
Nationally recognized, advanced food service sanitation training course certification
Valid Managers ServSafe Certification
Valid Alcohol Service Permit
Familiar with inventory cost control and menu planning
Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+
Working knowledge of Point of Sale and timekeeping systems
Previous supervisory experience is required
Knowledge of food and beverage operation and preparation is required
Cash handling abilities; basic math skills
Ability to work a variable work schedule (including evenings and weekends, as required)
Good verbal and written communication skills
Flexible schedule, highly motivated, and quality driven
Detail oriented and able to multi-task
Able to accept responsibility and lead by example
Cash handling and computer skills
Excellent communication skills
Able to lift 25 lbs
Equal Opportunity Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Seniority level
Mid-Senior level
Employment type
Part-time
Job function
Management and Manufacturing
Industries
Entertainment Providers
Referrals increase your chances of interviewing at Oak View Group by 2x
Sign in to set job alerts for “Banquet Supervisor” roles.
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Banquet Supervisor | Part-Time | Mass Mutual Center
role at
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential arenas, convention centers, music festivals, performing arts centers, and cultural institutions.
Position Summary
The
Banquet Supervisor
oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service. Banquet supervisors are also responsible for training and coaching of the banquet staff.
This role will pay an hourly rate of $18.00-$24.00
Benefits for Part-Time roles:
401(k) Savings Plan and 401(k) matching
This position will remain open until January 9, 2026.
Responsibilities
Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded
Improves guest satisfaction by addressing complaints promptly and effectively
Coordinates with other departments to arrange for the delivery of requested services
Maintains constant contact with kitchen staff to ensure effective communication between food production and food service
Ensures all functions are set and staff is prepared and organized before required time on BEO
Inspects table settings and ensures cleanliness and attractive presentation
Ensures proper setting of buffet and other service tables
Arranges for and ensures proper sequence of service for each event
Supervises clearing and post-function cleanup and garbage removal
Maintains clean and orderly back areas and storage areas
Assures that all china, glassware, silverware, linen, etc. are returned to their proper locations
Supervises handling, storage, and security of catering equipment and decor
Assists with staff training programs
Conducts regular staff meetings to build rapport and keep colleagues informed
Projects the department vision and measures progress
Attends weekly food and beverage meetings to evaluate strategies for guest experience improvements
Reviews scheduling and labor needs to meet guest needs and maximize efficiency
Works with the Executive Chef to ensure inventories are stocked for Food & Beverage events
Works with Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms
Become familiar with the computer systems used in food and beverage operations and related administration
Qualifications
Associate’s degree (A.A.) or equivalent from a two-year college or technical school; one to two years related experience and/or training; or equivalent combination of education and experience
Nationally recognized, advanced food service sanitation training course certification
Valid Managers ServSafe Certification
Valid Alcohol Service Permit
Familiar with inventory cost control and menu planning
Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+
Working knowledge of Point of Sale and timekeeping systems
Previous supervisory experience is required
Knowledge of food and beverage operation and preparation is required
Cash handling abilities; basic math skills
Ability to work a variable work schedule (including evenings and weekends, as required)
Good verbal and written communication skills
Flexible schedule, highly motivated, and quality driven
Detail oriented and able to multi-task
Able to accept responsibility and lead by example
Cash handling and computer skills
Excellent communication skills
Able to lift 25 lbs
Equal Opportunity Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Seniority level
Mid-Senior level
Employment type
Part-time
Job function
Management and Manufacturing
Industries
Entertainment Providers
Referrals increase your chances of interviewing at Oak View Group by 2x
Sign in to set job alerts for “Banquet Supervisor” roles.
#J-18808-Ljbffr