Life Time Inc.
Membership Concierge II - Opening Shifts
Life Time Inc., Newton, Massachusetts, United States, 02165
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Membership Concierge II - Opening Shifts
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Life Time Inc. 1 day ago Be among the first 25 applicants Join to apply for the
Membership Concierge II - Opening Shifts
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Life Time Inc. Job Profile Summary Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company. The Membership Concierge position offers presence and prominence within our healthy way of life community, affording you the opportunity to help members live healthier, happier lives. Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight, and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals. Job Duties And Responsibilities Operate as the first point of contact for members and guests entering the resort. Exemplify a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences. Receive and facilitate incoming phone calls from members and guests. Maintain updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies. Assist members with account maintenance, processing member needs, changes, and transactions including program, service, and product payments. Serve as a point of contact for new member acquisition and member retention interactions. Engage in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources. Position Requirements High School graduate or equivalent. Minimum of 1 year of customer service experience. Passion to serve others. Effective communication skills. Preferred Requirements Bachelor’s Degree in Hospitality. Life Time is committed to an inclusive, diverse, and equitable workplace that respects and celebrates individual contributions. We are an equal opportunity employer that recruits, hires, trains, and promotes based on merit and qualifications. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Employers violating this law are subject to criminal penalties and civil liability. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Wellness and Fitness Services Referrals increase your chances of interviewing at Life Time Inc. by 2x. Get notified about new Concierge jobs in
Newton, MA .
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Membership Concierge II - Opening Shifts
role at
Life Time Inc. 1 day ago Be among the first 25 applicants Join to apply for the
Membership Concierge II - Opening Shifts
role at
Life Time Inc. Job Profile Summary Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company. The Membership Concierge position offers presence and prominence within our healthy way of life community, affording you the opportunity to help members live healthier, happier lives. Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight, and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals. Job Duties And Responsibilities Operate as the first point of contact for members and guests entering the resort. Exemplify a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences. Receive and facilitate incoming phone calls from members and guests. Maintain updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies. Assist members with account maintenance, processing member needs, changes, and transactions including program, service, and product payments. Serve as a point of contact for new member acquisition and member retention interactions. Engage in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources. Position Requirements High School graduate or equivalent. Minimum of 1 year of customer service experience. Passion to serve others. Effective communication skills. Preferred Requirements Bachelor’s Degree in Hospitality. Life Time is committed to an inclusive, diverse, and equitable workplace that respects and celebrates individual contributions. We are an equal opportunity employer that recruits, hires, trains, and promotes based on merit and qualifications. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Employers violating this law are subject to criminal penalties and civil liability. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Wellness and Fitness Services Referrals increase your chances of interviewing at Life Time Inc. by 2x. Get notified about new Concierge jobs in
Newton, MA .
#J-18808-Ljbffr