Lovisa Pty Ltd
Retail Assistant Store Manager - Orland Square
Lovisa Pty Ltd, Orland Park, Illinois, United States, 60467
Retail Assistant Store Manager - Orland Square
Overview
Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.
Responsibilities
Leadership & Team Development: Support Store Manager in training, coaching, and developing store associates; Foster effective communication across all team members; Lead by example in providing outstanding customer service; Assist in recruiting, hiring, and onboarding new team members; Drive sales performance through team motivation and leadership; Execute operational procedures including opening/closing protocols; Manage inventory control and stockroom organization; Oversee accurate processing of shipments and merchandise flow; Monitor and maintain shrink prevention measures; Ensure store meets visual merchandising standards.
Customer Experience: Create an engaging shopping environment; Resolve customer concerns professionally and efficiently; Maintain store appearance and cleanliness; Lead team in delivering personalized service.
Administrative Duties: Support payroll management and scheduling; Maintain accurate financial records and reports; Ensure compliance with company policies and procedures; Assist with loss prevention initiatives.
Required Qualifications
2+ years retail management experience
Strong problem-solving and decision-making abilities
Excellent interpersonal and communication skills
Demonstrated leadership capabilities
Passion for retail and fashion
Ability to work in a fast-paced environment
Flexible availability including evenings, weekends, and holidays
Physical ability to perform tasks like standing, lifting, and moving merchandise
Maintain professional appearance and attitude; act as a brand ambassador
Stay current with fashion trends and product knowledge
Job Details
Location: Orland Park, IL
Salary: $63,960 - $75,400
Employment type: Full-time
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Responsibilities
Leadership & Team Development: Support Store Manager in training, coaching, and developing store associates; Foster effective communication across all team members; Lead by example in providing outstanding customer service; Assist in recruiting, hiring, and onboarding new team members; Drive sales performance through team motivation and leadership; Execute operational procedures including opening/closing protocols; Manage inventory control and stockroom organization; Oversee accurate processing of shipments and merchandise flow; Monitor and maintain shrink prevention measures; Ensure store meets visual merchandising standards.
Customer Experience: Create an engaging shopping environment; Resolve customer concerns professionally and efficiently; Maintain store appearance and cleanliness; Lead team in delivering personalized service.
Administrative Duties: Support payroll management and scheduling; Maintain accurate financial records and reports; Ensure compliance with company policies and procedures; Assist with loss prevention initiatives.
Required Qualifications
2+ years retail management experience
Strong problem-solving and decision-making abilities
Excellent interpersonal and communication skills
Demonstrated leadership capabilities
Passion for retail and fashion
Ability to work in a fast-paced environment
Flexible availability including evenings, weekends, and holidays
Physical ability to perform tasks like standing, lifting, and moving merchandise
Maintain professional appearance and attitude; act as a brand ambassador
Stay current with fashion trends and product knowledge
Job Details
Location: Orland Park, IL
Salary: $63,960 - $75,400
Employment type: Full-time
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