Lowe's Companies, Inc.
Full Time - Sales Associate - Electrical & Lighting - Day
Lowe's Companies, Inc., Kailua, Hawaii, United States, 96734
Full Time - Sales Associate - Electrical & Lighting - Day
Overview
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe’s. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.
Your Day at Lowe's You will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, daily responsibilities may vary by department.
Department and Responsibilities
Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.
Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
Assist customers with locating and handling merchandise.
Stock merchandise by identifying empty areas on shelves and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to help deliver the best customer service.
Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
Guide customers through shopping or checkout.
Complete other duties as assigned.
Minimum Qualifications
6 Months experience using a computer, including inputting, accessing, modifying, or outputting information.
6 Months experience using common retail technology, such as smartphones and tablets.
Reading, writing, and performing basic arithmetic (addition and subtraction).
Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Minimally lift 25 lbs unassisted or over 25 lbs with or without accommodation.
Preferred Qualifications
6 months of retail and/or customer service experience.
Bi-lingual skills.
Certification in a trade related to the department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).
Benefits and Support
Health insurance options.
Tuition assistance program.
Company-matching 401(k) and an optional Employee Stock Purchase Program.
10% Associate Discount.
Track to the Trades program to learn new trade skills.
Travel Requirements This role does not require regular travel; however, travel may occur occasionally for meetings, training, or to support neighboring stores.
Working Conditions Environmental factors vary by location. You may work indoors or outdoors with exposure to varying climates, noises, and conditions. Lifting guidelines limit single lifts to 75 pounds and team lifts are used when needed. Powered equipment should be used as required, with proper training or assistance.
About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 stores and employs roughly 300,000 associates. For more information, visit Lowes.com.
Compensation and Benefits Information Pay Range: $17.50 - $19.60 per hour. Starting pay may vary based on position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit the Lowe’s benefits page: https://talent.lowes.com/us/en/benefits.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected by law.
Additional Information Note: This posting may include information about benefits and eligibility; for more details, visit the Lowe’s benefits page.
Location information and related postings at Kailua-Kona, HI may appear in search results; actual responsibilities and locations may vary by store.
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Your Day at Lowe's You will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, daily responsibilities may vary by department.
Department and Responsibilities
Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.
Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
Assist customers with locating and handling merchandise.
Stock merchandise by identifying empty areas on shelves and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to help deliver the best customer service.
Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
Guide customers through shopping or checkout.
Complete other duties as assigned.
Minimum Qualifications
6 Months experience using a computer, including inputting, accessing, modifying, or outputting information.
6 Months experience using common retail technology, such as smartphones and tablets.
Reading, writing, and performing basic arithmetic (addition and subtraction).
Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Minimally lift 25 lbs unassisted or over 25 lbs with or without accommodation.
Preferred Qualifications
6 months of retail and/or customer service experience.
Bi-lingual skills.
Certification in a trade related to the department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).
Benefits and Support
Health insurance options.
Tuition assistance program.
Company-matching 401(k) and an optional Employee Stock Purchase Program.
10% Associate Discount.
Track to the Trades program to learn new trade skills.
Travel Requirements This role does not require regular travel; however, travel may occur occasionally for meetings, training, or to support neighboring stores.
Working Conditions Environmental factors vary by location. You may work indoors or outdoors with exposure to varying climates, noises, and conditions. Lifting guidelines limit single lifts to 75 pounds and team lifts are used when needed. Powered equipment should be used as required, with proper training or assistance.
About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 stores and employs roughly 300,000 associates. For more information, visit Lowes.com.
Compensation and Benefits Information Pay Range: $17.50 - $19.60 per hour. Starting pay may vary based on position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit the Lowe’s benefits page: https://talent.lowes.com/us/en/benefits.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected by law.
Additional Information Note: This posting may include information about benefits and eligibility; for more details, visit the Lowe’s benefits page.
Location information and related postings at Kailua-Kona, HI may appear in search results; actual responsibilities and locations may vary by store.
#J-18808-Ljbffr