Koch Business Solutions, LP
Strategic Account Manager
Koch Business Solutions, LP, Menomonie, Wisconsin, United States, 54751
Your Job
Phillips Medisize is seeking a Strategic Account Manager to support our team. The role can be based in our New Richmond or Menomonie, WI facility. This individual is responsible for building and maintaining long-term relationships with key pharmaceutical customers. The strategic account manager will collaborate with internal teams to enhance the customer relationship management process, ensuring continuous improvement through sustaining engineering efforts.
Our Team The largest pharmaceutical, MedTech and in-vitro diagnostic companies in the world count on Phillips Medisize to bring their breakthrough ideas and innovative branded products to market - with confidence. As a contract design and manufacturing organization (CDMO), we work closely with our customers to deliver proven, highly engineered products that help millions of people live healthier, more productive lives. Autoinjectors and pens for delivering insulin, GLP1, epinephrine and other life-saving drug treatments. Advanced, wearable injection pumps. Point-of-care and at home diagnostic tests. Electrophysiology technology. Continuous glucose monitoring systems.
What You Will Do
Function as the point of contact for key pharmaceutical customers, lead the commercial relationship, and build long-term partnerships through active customer engagement
Collaborate with global account leaders and cross-functional teams to develop and execute strategic account plans that align with business goals and drive customer satisfaction and delivery performance
Oversee commercial pricing strategies, ensure compliance with contracts and agreements, and engage in negotiations and renewals
Conduct regular business account reviews with customers to assess performance, align on goals, and identify strategies, technologies, and opportunities for growth and improvement
Facilitate lifecycle management efforts of customer-owned equipment by guiding budget preparation, supporting cost analysis, and overseeing overall profitability during commercial production
You will drive revenue growth by leveraging capabilities, supporting proposals, and managing agreements with global account leaders to meet customer and business goals.
Who You Are (Basic Qualifications)
Bachelor's degree OR equivalent account management experience.
2 plus years of account management experience
What Will Put You Ahead
Knowledge of product development, contract manufacturing and associated processes
Experience navigating customer relationships and proven ability to handle difficult conversations
Experience working cross functionally in an organization to support customer needs delivering value-driven and successful outcomes
Demonstrate strong organizational skills in time management, prioritization, and achieving results in a fast-paced environment.
Track record in development, implementation, and achievement of customer account plans
Capability to manage commercial contract and pricing negotiations
Strong business acumen with the ability to make decisions that drive financial and operational performance
Excellent communication and interpersonal skills with the ability to build rapport and influence at all levels
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.
Who We Are As a Molex company, Phillips Medisize mobilizes and deploys specialized capabilities and services across highly regulated industries, including health care, regulated consumer, automotive and defense. We design, develop and create innovative and life-changing medical technologies for millions of people around the globe.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: http://www.kochcareers.com/doc/Everify.pdf
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Our Team The largest pharmaceutical, MedTech and in-vitro diagnostic companies in the world count on Phillips Medisize to bring their breakthrough ideas and innovative branded products to market - with confidence. As a contract design and manufacturing organization (CDMO), we work closely with our customers to deliver proven, highly engineered products that help millions of people live healthier, more productive lives. Autoinjectors and pens for delivering insulin, GLP1, epinephrine and other life-saving drug treatments. Advanced, wearable injection pumps. Point-of-care and at home diagnostic tests. Electrophysiology technology. Continuous glucose monitoring systems.
What You Will Do
Function as the point of contact for key pharmaceutical customers, lead the commercial relationship, and build long-term partnerships through active customer engagement
Collaborate with global account leaders and cross-functional teams to develop and execute strategic account plans that align with business goals and drive customer satisfaction and delivery performance
Oversee commercial pricing strategies, ensure compliance with contracts and agreements, and engage in negotiations and renewals
Conduct regular business account reviews with customers to assess performance, align on goals, and identify strategies, technologies, and opportunities for growth and improvement
Facilitate lifecycle management efforts of customer-owned equipment by guiding budget preparation, supporting cost analysis, and overseeing overall profitability during commercial production
You will drive revenue growth by leveraging capabilities, supporting proposals, and managing agreements with global account leaders to meet customer and business goals.
Who You Are (Basic Qualifications)
Bachelor's degree OR equivalent account management experience.
2 plus years of account management experience
What Will Put You Ahead
Knowledge of product development, contract manufacturing and associated processes
Experience navigating customer relationships and proven ability to handle difficult conversations
Experience working cross functionally in an organization to support customer needs delivering value-driven and successful outcomes
Demonstrate strong organizational skills in time management, prioritization, and achieving results in a fast-paced environment.
Track record in development, implementation, and achievement of customer account plans
Capability to manage commercial contract and pricing negotiations
Strong business acumen with the ability to make decisions that drive financial and operational performance
Excellent communication and interpersonal skills with the ability to build rapport and influence at all levels
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.
Who We Are As a Molex company, Phillips Medisize mobilizes and deploys specialized capabilities and services across highly regulated industries, including health care, regulated consumer, automotive and defense. We design, develop and create innovative and life-changing medical technologies for millions of people around the globe.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: http://www.kochcareers.com/doc/Everify.pdf
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