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Phillips Medisize

Strategic Account Manager

Phillips Medisize, New Richmond, Wisconsin, United States, 54017

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Strategic Account Manager

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Your Job

Phillips Medisize is seeking a Strategic Account Manager to support our team. The role can be based in our New Richmond or Menomonie, WI facility. This individual is responsible for building and maintaining long-term relationships with key pharmaceutical customers. The strategic account manager will collaborate with internal teams to enhance the customer relationship management process, ensuring continuous improvement through sustaining engineering efforts.

What You Will Do

Function as the point of contact for key pharmaceutical customers, lead the commercial relationship, and build long-term partnerships through active customer engagement

Collaborate with global account leaders and cross-functional teams to develop and execute strategic account plans that align with business goals and drive customer satisfaction and delivery performance

Oversee commercial pricing strategies, ensure compliance with contracts and agreements, and engage in negotiations and renewals

Conduct regular business account reviews with customers to assess performance, align on goals, and identify strategies, technologies, and opportunities for growth and improvement

Facilitate lifecycle management efforts of customer-owned equipment by guiding budget preparation, supporting cost analysis, and overseeing overall profitability during commercial production

Drive revenue growth by leveraging capabilities, supporting proposals, and managing agreements with global account leaders to meet customer and business goals

What Will Put You Ahead

Bachelor’s degree or equivalent account management experience

2+ years of account management experience

Knowledge of product development, contract manufacturing and associated processes

Experience navigating customer relationships and ability to handle difficult conversations

Experience working cross-functionally to support customer needs, delivering value-driven outcomes

Strong organizational skills, time management, prioritization, and ability to achieve results in a fast-paced environment

Track record in development, implementation, and achievement of customer account plans

Capability to manage commercial contracts and pricing negotiations

Strong business acumen with the ability to drive financial and operational performance

Excellent communication and interpersonal skills with the ability to build rapport and influence at all levels

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: http://www.kochcareers.com/doc/Everify.pdf

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength. Benefits may include medical, dental, vision, flexible spending and health savings accounts, life insurance, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Eligibility criteria is set by the applicable Summary Plan Description and benefits may vary by geographic region. If you have questions, please speak to your recruiter.

At Koch companies, we are entrepreneurs who challenge the status quo and seek value through our contributions.

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