Maison Francis Kurkdjian
Regional Account Coordinator | Houston
Maison Francis Kurkdjian, Houston, Texas, United States, 77246
Company Overview
Maison Francis Kurkdjian, founded in 2009 by the celebrated perfumer Francis Kurkdjian, is a luxury fragrance house based in Paris and housed under LVMH Moët Hennessy - Louis Vuitton. The Maison is known for its creativity, product quality, global upscale distribution, and customer experience. Maison Francis Kurkdjian distributes in more than 45 countries, with a selective distribution network in the ultra‑premium segment of the market. In the United States and North America, products are sold at Bergdorf Goodman, Neiman Marcus, select Saks Fifth Avenue, Bloomingdale’s, Holt Renfrew, Nordstrom, and the Maison Francis Kurkdjian boutique in the Miami Design District.
Job Description The Regional Account Coordinator is a strong sales driver responsible for meeting and exceeding sales objectives for distribution channels in Texas. The role is focused on executing strategies at the store level to drive sales, including events, merchandising, training, and staffing. The Regional Account Coordinator must exemplify Maison’s four cultural philosophies: people first, passion for product, promotional execution, and all while delivering profitability.
Principal Duties and Responsibilities
Build the Maison’s presence, culture, awareness, and revenue growth.
Responsible for sales performance and goal reviews weekly, monthly, seasonally, and annually with each Brand Ambassador and key store management.
In‑store seasonal sales and event planning with store executive teams, ensuring proper execution.
Coordinate in‑store activities and partner with Regional Account Executive and National Events Director to plan and execute events to enhance store business performance.
Share insights on business trends and competitive knowledge within your region, communicating information such as assortments, brand adds and exits, staffing, sales, and stock. Provide insights on space and location updates, customization intel, store traffic, and business observations.
Weekly/daily communication with the Regional Account Executive regarding business performance and any issues that require escalation.
Training
Seasonal extensive in‑store and virtual training regarding product knowledge, marketing strategy, new launches, and upcoming events.
Continuous training of product specialists—developing selling skills, customer service skills, event booking success, and product demonstrations throughout the store.
Coach product specialists to carry out in‑store and virtual mini trainings inside and out of fragrance departments within store, including all store meetings.
Train product specialists on the Maison Francis Kurkdjian approach to clienteling customers, email etiquette, thank you notes, sample follow‑up, pre‑selling, new launch execution, and daily business review.
Coach, train, and work side by side with Brand Ambassadors to ensure all presentation guidelines are executed at the highest level following all brand standards.
Complete store checklist and upload images of all counters minimally twice a season, ensuring all retailer‑specific and brand marketing executed in a timely manner.
Administrative Responsibilities
Follow expense guidelines set up by the company for travel expenses both in the store and out of the store in the most cost‑effective manner.
Manage monthly calendar and expense projections using the tools provided while meeting all deadline requirements.
Manage the usage of the MFK Backstage App and completion of courses and knowledge of new information.
Complete damages for all stores monthly.
Qualifications
2+ years of related field Manager or Account Coordinator experience.
Must exhibit the ability to develop strong relationships with various departments in each location to maximize sales, cultivate strong relationships, and collaborate with all levels of store management including Store Managers, DM’s, PR, and visual leads.
Strong people skills to recruit and select best‑in‑class Brand Ambassadors.
Must demonstrate strong strategic, creative, interpersonal, organizational, and communication skills.
Thrives on an environment that is fast‑paced, rapidly changing, and customer service‑oriented.
Highest levels of professionalism at all times, calm under pressure, operate with high level of integrity at all times.
Team player.
Goal‑driven with a competitive spirit and drive to exceed goals.
Must possess expert business acumen, analytical skills, and strategic ability.
Bilingual in English/Spanish preferred.
Ability for domestic travel.
Hours of work must be flexible to meet job objectives including weekends and evenings. Regular schedule will be Tuesday – Saturday.
High touch store visibility with 85% of time planned to be spent in store.
Additional Information This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
EEO Statement LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of $65,000 - $75,000 per year.
#J-18808-Ljbffr
Job Description The Regional Account Coordinator is a strong sales driver responsible for meeting and exceeding sales objectives for distribution channels in Texas. The role is focused on executing strategies at the store level to drive sales, including events, merchandising, training, and staffing. The Regional Account Coordinator must exemplify Maison’s four cultural philosophies: people first, passion for product, promotional execution, and all while delivering profitability.
Principal Duties and Responsibilities
Build the Maison’s presence, culture, awareness, and revenue growth.
Responsible for sales performance and goal reviews weekly, monthly, seasonally, and annually with each Brand Ambassador and key store management.
In‑store seasonal sales and event planning with store executive teams, ensuring proper execution.
Coordinate in‑store activities and partner with Regional Account Executive and National Events Director to plan and execute events to enhance store business performance.
Share insights on business trends and competitive knowledge within your region, communicating information such as assortments, brand adds and exits, staffing, sales, and stock. Provide insights on space and location updates, customization intel, store traffic, and business observations.
Weekly/daily communication with the Regional Account Executive regarding business performance and any issues that require escalation.
Training
Seasonal extensive in‑store and virtual training regarding product knowledge, marketing strategy, new launches, and upcoming events.
Continuous training of product specialists—developing selling skills, customer service skills, event booking success, and product demonstrations throughout the store.
Coach product specialists to carry out in‑store and virtual mini trainings inside and out of fragrance departments within store, including all store meetings.
Train product specialists on the Maison Francis Kurkdjian approach to clienteling customers, email etiquette, thank you notes, sample follow‑up, pre‑selling, new launch execution, and daily business review.
Coach, train, and work side by side with Brand Ambassadors to ensure all presentation guidelines are executed at the highest level following all brand standards.
Complete store checklist and upload images of all counters minimally twice a season, ensuring all retailer‑specific and brand marketing executed in a timely manner.
Administrative Responsibilities
Follow expense guidelines set up by the company for travel expenses both in the store and out of the store in the most cost‑effective manner.
Manage monthly calendar and expense projections using the tools provided while meeting all deadline requirements.
Manage the usage of the MFK Backstage App and completion of courses and knowledge of new information.
Complete damages for all stores monthly.
Qualifications
2+ years of related field Manager or Account Coordinator experience.
Must exhibit the ability to develop strong relationships with various departments in each location to maximize sales, cultivate strong relationships, and collaborate with all levels of store management including Store Managers, DM’s, PR, and visual leads.
Strong people skills to recruit and select best‑in‑class Brand Ambassadors.
Must demonstrate strong strategic, creative, interpersonal, organizational, and communication skills.
Thrives on an environment that is fast‑paced, rapidly changing, and customer service‑oriented.
Highest levels of professionalism at all times, calm under pressure, operate with high level of integrity at all times.
Team player.
Goal‑driven with a competitive spirit and drive to exceed goals.
Must possess expert business acumen, analytical skills, and strategic ability.
Bilingual in English/Spanish preferred.
Ability for domestic travel.
Hours of work must be flexible to meet job objectives including weekends and evenings. Regular schedule will be Tuesday – Saturday.
High touch store visibility with 85% of time planned to be spent in store.
Additional Information This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
EEO Statement LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of $65,000 - $75,000 per year.
#J-18808-Ljbffr