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Gallagher

Client Service Associate

Gallagher, Greenville, South Carolina, us, 29610

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Client Service Associate

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Gallagher Introduction: Indulge your passion for problem-solving and address risk head-on at Gallagher's global brokerage team. Join a family of diverse minds united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. Overview We are seeking a

Client Service Associate

to join our growing team who can deliver exceptional customer service. Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are eager to establish relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How You\'ll Make An Impact Contribute in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner. Support business activity, such as handling new business applications, compiling information for the business to submit high-quality and accurate Request for Proposal (RFP) responses, and processing certificates of insurance. Collaborate with team members to improve overall workflow processes and achieve goals by adhering to efficiency/productivity and process standards. Nurture relationships with the buyer in the client organization as well as with the day-to-day client representatives. Conduct periodic audits to ensure compliance standards and service levels are met. Maintain accurate client and policy data and documents within Gallagher systems. Use Gallagher\'s technology to improve productivity and quality. Balance multiple competing priorities. Skills for Success Ability and desire to provide results Develop a professional rapport with internal and external partners Resilient and adaptable mentality in the face of shifting priorities Eagerness to collaborate with all Gallagher teams and employees About You High School diploma/equivalent plus 1 year directly applicable experience. Proficiency in Microsoft Office and basic math skills. Preferred: Associate\'s degree, professional certification, or equivalent training and experience. Previous experience managing client relationships. Behaviors: Exceptional organizational skills, proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Compensation And Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Minimum core benefits (depending on job level): Medical/dental/vision plans, which start from day one Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program — elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more… The benefits summary above applies to full-time positions. If you are not applying for a full-time position, details about benefits will be provided during the selection process. We value inclusion and diversity. For more information, review our U.S. Eligibility Requirements. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, or any other characteristic protected by applicable laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Seniority level

Not Applicable Employment type

Full-time Job function

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