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Under Armour

Lead Associate, Footwear PT

Under Armour, Gretna, Nebraska, United States, 68028

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Overview Lead Associate, Footwear - responsible for the achievement of store footwear sales by providing the customer with an exceptional shopping experience. The Lead Associate, Footwear maximizes footwear sales by delivering efficient, friendly, and knowledgeable service and ensuring the store is neat, clean, and well-presented at all times.

Job Highlights $15.75 - $17.73 per hour

Responsibilities

Provide an exceptional customer service experience that is unique to Under Armour

Bring out the best in each customer by suggesting the right footwear based on their needs

Coach fellow teammates on footwear products and best-selling practices

Stock, straighten and clean the store

Assist in fulfilling omnichannel orders

Minimum Requirements

At least 18 years old

1-year previous retail experience

Available to work a flexible schedule

Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices)

Strong communication skills

Ability to perform essential functions of the role

Preferred Qualifications

Previous experience selling footwear in a retail environment

Perks & Benefits

Generous teammate discount

Opportunity to participate in special contests with prizes

Work-Life Assistance Program to support health, personal, family or work-related challenges

High-energy environment with a team-focused culture

Opportunities for professional development and advancement

Purpose of Role The Lead Associate, Footwear supports the achievement of store sales and KPI targets by modeling brand values, leveraging product knowledge, and selling skills to provide Athletes a unique experience when visiting Under Armour. The Lead Associate, Footwear uses product knowledge and operational experience to support fellow teammates.

Your Impact Sales & Omni

Complete omni-channel requests for athletes in line with Under Armour’s policies and procedures where applicable

Coach and train fellow teammates on footwear technology and selling practices

Promote core and seasonal products to athletes by incorporating knowledge into the selling process

Brand Image & Athlete Experience

Model the Under Armour service culture and exceed customer expectations

Provide an athlete experience unique to Under Armour

Assist athletes according to UA service model, communicate brand values, and identify sales opportunities

Be familiar with UA Brand stories communicated during training sessions

Retail Operations

Provide feedback on store operations to the Store Leadership

Maintain merchandising standards and support execution of floorsets

Operate within UA policies and procedures, communicating risk to Store Leadership when necessary

Perform operational and cash processes (manual or system) in line with company guidelines and training

Adhere to Under Armour’s dress code and attendance policies

Assist as needed in operations; cash desk/ticketing/merchandising/stock replenishment

Team Collaboration / Self Growth

Collaborate with teammates to meet or exceed store goals

Ability to actively listen to feedback from leadership to continue to grow as a teammate

Equal Opportunity Our Commitment to Equal Opportunity: Under Armour is an equal opportunity employer. We provide an environment of mutual respect where applicants and teammates are treated without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.

Job Details

Seniority level: Entry level

Employment type: Part-time

Job function: Other

Industries: Advertising Services, Manufacturing, and Retail

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