Under Armour
Overview
Lead Associate, Footwear PT role at Under Armour. Responsibilities
Provide an exceptional customer service experience that is unique to Under Armour Bring out the best in each customer by suggesting the right footwear based on their needs Coach fellow teammates on footwear products and best-selling practices Stock, straighten and clean the store Assist in fulfilling omnichannel orders Minimum qualifications
At least 18 years old 1 year of retail experience Available to work a flexible schedule Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices) Strong communication skills Ability to perform essential functions of the role Preferred qualifications
Previous experience selling footwear in a retail environment Perks & Benefits
Generous teammate discount Opportunity to participate in special contests with prizes Work-Life Assistance Program to support health, personal, family or work-related challenges High-energy environment with a team-focused culture Opportunities for professional development and advancement Purpose of Role
The Lead Associate, Footwear supports the achievement of store sales and KPI targets by modeling brand values, leveraging product knowledge, and selling skills to provide Athletes a unique experience when visiting Under Armour. The Lead Associate, Footwear uses product knowledge and operational experience to support other teammates. Your Impact
Sales & Omni Complete omni-channel requests for athletes in line with Under Armour’s policies and procedures where applicable Coaching and training fellow teammates on footwear technology and selling practices Promote core & seasonal products to athletes by incorporating knowledge into the selling process Brand Image & Athlete Experience Model the Under Armour service culture and exceed customer expectations Provide an athlete experience unique to Under Armour Aid Athletes according to UA service model, communicate brand values, and identify sales opportunities Familiar with UA Brand stories communicated during training sessions Retail Operations Provide feedback on store operations to the Store Leadership Maintain merchandising standards and support execution of floorsets Operate within UA policies and procedures, communicating risk to Store Leadership when necessary Perform operational and cash processes (manual or system) in line with company guides and training Adhere to Under Armour’s dress code and attendance policies Assist as needed in operations; cash desk/ticketing/merchandising/stock replenishment Physical Requirements
Ability to handle or relocate products up to 25 lbs/12kgs Able to stand and move about for extended periods Ability to access all areas of the store including selling floor, stock, and register area Reasonable accommodations may be made to assist in performing the essential responsibilities Our Commitment to Equal Opportunity
Under Armour is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military or veteran status, family or paternal status and any other characteristic protected by applicable law. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
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Lead Associate, Footwear PT role at Under Armour. Responsibilities
Provide an exceptional customer service experience that is unique to Under Armour Bring out the best in each customer by suggesting the right footwear based on their needs Coach fellow teammates on footwear products and best-selling practices Stock, straighten and clean the store Assist in fulfilling omnichannel orders Minimum qualifications
At least 18 years old 1 year of retail experience Available to work a flexible schedule Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices) Strong communication skills Ability to perform essential functions of the role Preferred qualifications
Previous experience selling footwear in a retail environment Perks & Benefits
Generous teammate discount Opportunity to participate in special contests with prizes Work-Life Assistance Program to support health, personal, family or work-related challenges High-energy environment with a team-focused culture Opportunities for professional development and advancement Purpose of Role
The Lead Associate, Footwear supports the achievement of store sales and KPI targets by modeling brand values, leveraging product knowledge, and selling skills to provide Athletes a unique experience when visiting Under Armour. The Lead Associate, Footwear uses product knowledge and operational experience to support other teammates. Your Impact
Sales & Omni Complete omni-channel requests for athletes in line with Under Armour’s policies and procedures where applicable Coaching and training fellow teammates on footwear technology and selling practices Promote core & seasonal products to athletes by incorporating knowledge into the selling process Brand Image & Athlete Experience Model the Under Armour service culture and exceed customer expectations Provide an athlete experience unique to Under Armour Aid Athletes according to UA service model, communicate brand values, and identify sales opportunities Familiar with UA Brand stories communicated during training sessions Retail Operations Provide feedback on store operations to the Store Leadership Maintain merchandising standards and support execution of floorsets Operate within UA policies and procedures, communicating risk to Store Leadership when necessary Perform operational and cash processes (manual or system) in line with company guides and training Adhere to Under Armour’s dress code and attendance policies Assist as needed in operations; cash desk/ticketing/merchandising/stock replenishment Physical Requirements
Ability to handle or relocate products up to 25 lbs/12kgs Able to stand and move about for extended periods Ability to access all areas of the store including selling floor, stock, and register area Reasonable accommodations may be made to assist in performing the essential responsibilities Our Commitment to Equal Opportunity
Under Armour is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military or veteran status, family or paternal status and any other characteristic protected by applicable law. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
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