Lowe's Companies, Inc.
Full Time - Sales Specialist - Appliances - Day
Lowe's Companies, Inc., Goodyear, Arizona, United States, 85338
Overview
Full Time - Sales Specialist - Appliances - Day. Join to apply for the Full Time - Sales Specialist - Appliances - Day role at Lowe's Companies, Inc. Why Lowe's
As a Lowe's associate, you'll gain access to a variety of benefits beyond competitive pay and flexible schedules. Lowe's encourages growth and supports goals for part-time or full-time roles. Your Day at Lowe's
Sales Specialists are active in the store or garden center, answering phones and talking with customers. You will spend most of your time communicating with customers—discussing project needs, answering questions, and helping them accomplish home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your consulting services help ensure customer needs are met before leaving the store. You may work in one of several departments based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Key Responsibilities
Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion If in the Pro Department, focus on external accounts and outside sales and services Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock Perform price reviews by pricing policies and ensure maintenance of pricing and documentation Support all checkout functions, call buttons, departmental pages, or requests for assistance Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs Complete other duties as assigned Minimum Qualifications
High School Diploma or GED 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met) 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics Able to read, write, and perform basic arithmetic Able to stand and sit for prolonged periods Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement) Preferred Qualifications
1 year of experience in completing customer sales orders 1 year of experience promoting product-related services and plans such as installation, delivery, credit financing, or extended protection plan 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System Professional certification related to the department being considered Bi-lingual skills Benefits and Perks
Earn more from your sales performance with additional bonus opportunities Healthcare options to support well-being Tuition assistance program Company-matching 401(k) 10% Associate Discount Track to the Trades program to learn new trade skills Travel Requirements
This role does not require regular travel; however, occasional travel to meetings, training, or to support neighboring stores may be needed. Working Conditions
Environmental factors vary by location. You may work indoors or outdoors in varying climates, and may be exposed to noise and moving equipment. Lifting guidelines limit single lifts to 75 pounds; team lifts are used as needed. Powered equipment should be used with proper training. About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions weekly in the United States. With fiscal year 2023 sales over $86 billion, Lowe's operates over 1,700 stores and employs about 300,000 associates. Based in Mooresville, NC, Lowe's supports communities through programs focused on safe, affordable housing and skilled trades development. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability, medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other protected status under applicable law. Starting rate of pay varies by location and other factors. For information regarding benefit programs and eligibility, please visit talent.lowes.com/us/en/benefits. Seniority level
Entry level Employment type
Full-time Job function
Sales and Business Development Retail
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Full Time - Sales Specialist - Appliances - Day. Join to apply for the Full Time - Sales Specialist - Appliances - Day role at Lowe's Companies, Inc. Why Lowe's
As a Lowe's associate, you'll gain access to a variety of benefits beyond competitive pay and flexible schedules. Lowe's encourages growth and supports goals for part-time or full-time roles. Your Day at Lowe's
Sales Specialists are active in the store or garden center, answering phones and talking with customers. You will spend most of your time communicating with customers—discussing project needs, answering questions, and helping them accomplish home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your consulting services help ensure customer needs are met before leaving the store. You may work in one of several departments based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Key Responsibilities
Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion If in the Pro Department, focus on external accounts and outside sales and services Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock Perform price reviews by pricing policies and ensure maintenance of pricing and documentation Support all checkout functions, call buttons, departmental pages, or requests for assistance Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs Complete other duties as assigned Minimum Qualifications
High School Diploma or GED 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met) 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics Able to read, write, and perform basic arithmetic Able to stand and sit for prolonged periods Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement) Preferred Qualifications
1 year of experience in completing customer sales orders 1 year of experience promoting product-related services and plans such as installation, delivery, credit financing, or extended protection plan 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System Professional certification related to the department being considered Bi-lingual skills Benefits and Perks
Earn more from your sales performance with additional bonus opportunities Healthcare options to support well-being Tuition assistance program Company-matching 401(k) 10% Associate Discount Track to the Trades program to learn new trade skills Travel Requirements
This role does not require regular travel; however, occasional travel to meetings, training, or to support neighboring stores may be needed. Working Conditions
Environmental factors vary by location. You may work indoors or outdoors in varying climates, and may be exposed to noise and moving equipment. Lifting guidelines limit single lifts to 75 pounds; team lifts are used as needed. Powered equipment should be used with proper training. About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions weekly in the United States. With fiscal year 2023 sales over $86 billion, Lowe's operates over 1,700 stores and employs about 300,000 associates. Based in Mooresville, NC, Lowe's supports communities through programs focused on safe, affordable housing and skilled trades development. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability, medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other protected status under applicable law. Starting rate of pay varies by location and other factors. For information regarding benefit programs and eligibility, please visit talent.lowes.com/us/en/benefits. Seniority level
Entry level Employment type
Full-time Job function
Sales and Business Development Retail
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