Lowe's Companies, Inc.
Full Time - Sales Specialist - Appliances - Day
Lowe's Companies, Inc., South Boston, Virginia, United States, 24592
Overview
Full Time - Sales Specialist - Appliances - Day at Lowe's Companies, Inc. The Sales Specialist will be one of the first people customers meet. Your sales expertise helps customers find products they need and turn project ideas into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the role for you. Your Day at Lowe's
Sales Specialists move throughout the store or garden center, answer phones, and talk to customers. You will spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your consulting services help ensure customer needs are met before leaving the store. You will work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Key Responsibilities
Provide SMART customer service by understanding customer needs, answering questions, and communicating the advantages of Lowe's products and services. Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking orders/installations, and following up to ensure project completion. If in the Pro Department, focus on external accounts and outside sales and services. Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock. Perform price reviews according to pricing policies and maintain pricing and documentation. Support all checkout functions and requests for assistance. Train associates in the department through on-the-job training on the Sales floor and coaching around development needs. Complete other duties as assigned. Minimum Qualifications
High School Diploma or GED 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (or 3 years external customer-facing sales or 18 months Lowe’s retail if education requirement is not met) 1 year of sales or customer service experience with required sales goals or metrics Ability to read, write, and perform basic arithmetic Ability to stand and sit for prolonged periods Minimally lift 25 lbs unassisted or over 25 lbs with assistance Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this) Preferred Qualifications
1 year of experience completing customer sales orders Experience promoting product-related services and plans (installation, delivery, financing, extended protection plans) 2 years designing customized products using 20/20 or CAD systems Professional certification related to the department Bi-lingual skills Benefits and Support
Lowe's offers benefits beyond competitive pay and flexible schedules. As a Lowe's associate, you’ll gain access to a variety of benefits. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Travel Requirements
This role does not require regular travel; however, occasional travel may be needed to attend meetings, training, or to support neighboring stores. Working Conditions
Environmental factors vary by location. You may work indoors or outdoors in varying climates, and may be exposed to noises and moving equipment. Lifting methods vary by role; follow guidelines for safe handling. Powered equipment should be used as required with proper training or assistance. About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions weekly in the United States. With fiscal year 2023 sales over $86 billion, Lowe's operates over 1,700 stores and employs about 300,000 associates. For more information, visit Lowes.com. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other protected category. Starting pay varies by position, location, education, training, and experience.
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Full Time - Sales Specialist - Appliances - Day at Lowe's Companies, Inc. The Sales Specialist will be one of the first people customers meet. Your sales expertise helps customers find products they need and turn project ideas into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the role for you. Your Day at Lowe's
Sales Specialists move throughout the store or garden center, answer phones, and talk to customers. You will spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your consulting services help ensure customer needs are met before leaving the store. You will work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Key Responsibilities
Provide SMART customer service by understanding customer needs, answering questions, and communicating the advantages of Lowe's products and services. Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking orders/installations, and following up to ensure project completion. If in the Pro Department, focus on external accounts and outside sales and services. Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock. Perform price reviews according to pricing policies and maintain pricing and documentation. Support all checkout functions and requests for assistance. Train associates in the department through on-the-job training on the Sales floor and coaching around development needs. Complete other duties as assigned. Minimum Qualifications
High School Diploma or GED 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (or 3 years external customer-facing sales or 18 months Lowe’s retail if education requirement is not met) 1 year of sales or customer service experience with required sales goals or metrics Ability to read, write, and perform basic arithmetic Ability to stand and sit for prolonged periods Minimally lift 25 lbs unassisted or over 25 lbs with assistance Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this) Preferred Qualifications
1 year of experience completing customer sales orders Experience promoting product-related services and plans (installation, delivery, financing, extended protection plans) 2 years designing customized products using 20/20 or CAD systems Professional certification related to the department Bi-lingual skills Benefits and Support
Lowe's offers benefits beyond competitive pay and flexible schedules. As a Lowe's associate, you’ll gain access to a variety of benefits. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Travel Requirements
This role does not require regular travel; however, occasional travel may be needed to attend meetings, training, or to support neighboring stores. Working Conditions
Environmental factors vary by location. You may work indoors or outdoors in varying climates, and may be exposed to noises and moving equipment. Lifting methods vary by role; follow guidelines for safe handling. Powered equipment should be used as required with proper training or assistance. About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions weekly in the United States. With fiscal year 2023 sales over $86 billion, Lowe's operates over 1,700 stores and employs about 300,000 associates. For more information, visit Lowes.com. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other protected category. Starting pay varies by position, location, education, training, and experience.
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