Full House Resorts, Inc
Overview
Casino Host
role at
Full House Resorts, Inc . This posting reflects responsibilities, qualifications, and benefits for the position based in Illinois. Description
Who WE are: Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with opportunities for career growth and a workplace culture centered on inclusivity and fun. At American Place Casino, every moment is crafted to delight, and every opportunity is a pathway to success. Who WE Are Looking For
A positive, outgoing and self-motivated individual with follow-through skills and attention to detail. You should thrive in an extremely fast-paced, team-focused environment. Successful hosts engage with guests, learn and deliver on their preferences, resolve issues, and create exceptional experiences while increasing revenue for the company. Job Titles Similar To This Role Include
Sales Customer Service Representative What Is Expected Of YOU
The primary responsibility of the casino host is to acquire, develop, and maintain relationships with VIP guests that lead to increased revenues for the company. The casino host will grow a book of business through incentives, programs and customer service within Company and department guidelines. Experience YOU Will Need
High School diploma or GED. Sales, Customer Service, marketing. Specific skills that are required to perform this job. Ex: Computer literate (proficient in Microsoft Word and Excel). Good Communication Skills (Ability to communicate technical information to nontechnical audiences). Handles administrative work - (receives, sorts and files monthly personnel action reports). Self-motivated, and possess the ability to work without direct or constant supervision. Available to work a flexible schedule (day, swing, grave, weekends, holidays, special events) and any other schedule as needed. Must be highly organized and detail-oriented. Ability to handle high volume and stressful situations. Computer, telephone, fax and copier skills. Must be proficient in word processing, spreadsheets, databases, presentations, e-mails, and player tracking systems. Physical Requirements
Office/Casino environment that requires sitting and/or standing for extended periods. Subject to outdoor temperature fluctuations. Exposure to smoke, bright lights and noise. Constantly handle, wrist motion, sit, hear, and eye/hand coordination. Frequently speak, read, write, stand, walk, bend and stoop. Occasionally lift, carry, push and pull. Must be able to lift and carry up to 25 pounds regularly throughout shift. Certificates, Licenses, Registrations
Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations. Benefits/Perks And Salary
Medical, Dental, Vision. 401K: Matches 50% of your contribution, up to 4% of eligible contribution. Educational Tuition Reimbursement. Ventra Program, EAP programs, etc. Salary Range
$50,000-$82,500 Company Statement On EOAA
American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Seniority level
Entry level Employment type
Full-time Job function
Management and Manufacturing Industries
Gambling Facilities and Casinos Note: This description reflects the duties and responsibilities of the Casino Host role and does not include all potential tasks.
#J-18808-Ljbffr
Casino Host
role at
Full House Resorts, Inc . This posting reflects responsibilities, qualifications, and benefits for the position based in Illinois. Description
Who WE are: Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with opportunities for career growth and a workplace culture centered on inclusivity and fun. At American Place Casino, every moment is crafted to delight, and every opportunity is a pathway to success. Who WE Are Looking For
A positive, outgoing and self-motivated individual with follow-through skills and attention to detail. You should thrive in an extremely fast-paced, team-focused environment. Successful hosts engage with guests, learn and deliver on their preferences, resolve issues, and create exceptional experiences while increasing revenue for the company. Job Titles Similar To This Role Include
Sales Customer Service Representative What Is Expected Of YOU
The primary responsibility of the casino host is to acquire, develop, and maintain relationships with VIP guests that lead to increased revenues for the company. The casino host will grow a book of business through incentives, programs and customer service within Company and department guidelines. Experience YOU Will Need
High School diploma or GED. Sales, Customer Service, marketing. Specific skills that are required to perform this job. Ex: Computer literate (proficient in Microsoft Word and Excel). Good Communication Skills (Ability to communicate technical information to nontechnical audiences). Handles administrative work - (receives, sorts and files monthly personnel action reports). Self-motivated, and possess the ability to work without direct or constant supervision. Available to work a flexible schedule (day, swing, grave, weekends, holidays, special events) and any other schedule as needed. Must be highly organized and detail-oriented. Ability to handle high volume and stressful situations. Computer, telephone, fax and copier skills. Must be proficient in word processing, spreadsheets, databases, presentations, e-mails, and player tracking systems. Physical Requirements
Office/Casino environment that requires sitting and/or standing for extended periods. Subject to outdoor temperature fluctuations. Exposure to smoke, bright lights and noise. Constantly handle, wrist motion, sit, hear, and eye/hand coordination. Frequently speak, read, write, stand, walk, bend and stoop. Occasionally lift, carry, push and pull. Must be able to lift and carry up to 25 pounds regularly throughout shift. Certificates, Licenses, Registrations
Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations. Benefits/Perks And Salary
Medical, Dental, Vision. 401K: Matches 50% of your contribution, up to 4% of eligible contribution. Educational Tuition Reimbursement. Ventra Program, EAP programs, etc. Salary Range
$50,000-$82,500 Company Statement On EOAA
American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Seniority level
Entry level Employment type
Full-time Job function
Management and Manufacturing Industries
Gambling Facilities and Casinos Note: This description reflects the duties and responsibilities of the Casino Host role and does not include all potential tasks.
#J-18808-Ljbffr