Walmart
Position Summary
Provides member service by acknowledging the member and identifying member needs, providing guidance and support to members regarding self‑service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services. What you’ll do
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures. Provides direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines. Receives and stocks supplies and merchandise from distribution centers and vendors, organizes and maintains the sales floor using equipment, merchandising and completing required documentation. Maintains safety of facility by conducting safety sweeps, following procedures for forklift spotting and handling hazardous materials, and reporting unsafe situations to management. Ensures maintenance of the sales floor and merchandise presentation, handling claims and returns, zoning the area, stocking, arranging and organizing merchandise, setting up cleaning and organizing product displays, signing and pricing merchandise. Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls and sanitation standards are followed. Oversees picking and staging of club pick up orders, ensuring products are selected and staged according to company policy. Develops, communicates and implements processes and practices to meet business needs, collaborating with managers, coworkers, customers and other business partners. Demonstrates and supports compliance with company policies, procedures and standards of ethics and integrity. Leads and participates in teams by using and sharing resources, information and tools and coordinating and executing work assignments. Embraces differences in people, cultures, ideas and experiences and creates a workplace where associates feel seen, supported and connected. Acts with integrity and promotes the highest standards of integrity, ethics and compliance. Minimum Qualifications
Must be 18 years of age or older. 6 months retail experience AND 6 months customer service experience. Preferred Qualifications
Leading a team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others. Primary Location
2021 W Brandon Blvd, Brandon, FL 33511‑4701, United States of America Benefits
Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO can be used for vacation, sick leave, holidays, or other purposes. Other benefits include short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. The hourly wage range for this position is $20.00 to $28.00. *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
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Provides member service by acknowledging the member and identifying member needs, providing guidance and support to members regarding self‑service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services. What you’ll do
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures. Provides direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines. Receives and stocks supplies and merchandise from distribution centers and vendors, organizes and maintains the sales floor using equipment, merchandising and completing required documentation. Maintains safety of facility by conducting safety sweeps, following procedures for forklift spotting and handling hazardous materials, and reporting unsafe situations to management. Ensures maintenance of the sales floor and merchandise presentation, handling claims and returns, zoning the area, stocking, arranging and organizing merchandise, setting up cleaning and organizing product displays, signing and pricing merchandise. Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls and sanitation standards are followed. Oversees picking and staging of club pick up orders, ensuring products are selected and staged according to company policy. Develops, communicates and implements processes and practices to meet business needs, collaborating with managers, coworkers, customers and other business partners. Demonstrates and supports compliance with company policies, procedures and standards of ethics and integrity. Leads and participates in teams by using and sharing resources, information and tools and coordinating and executing work assignments. Embraces differences in people, cultures, ideas and experiences and creates a workplace where associates feel seen, supported and connected. Acts with integrity and promotes the highest standards of integrity, ethics and compliance. Minimum Qualifications
Must be 18 years of age or older. 6 months retail experience AND 6 months customer service experience. Preferred Qualifications
Leading a team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others. Primary Location
2021 W Brandon Blvd, Brandon, FL 33511‑4701, United States of America Benefits
Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO can be used for vacation, sick leave, holidays, or other purposes. Other benefits include short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. The hourly wage range for this position is $20.00 to $28.00. *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
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